Ketentuan Layanan Mapsly

Effective date: July 31, 2026. This version supersedes the version last modified November 28, 2025.

These Mapsly Terms of Service (this “Agreement”) are between Mapsly LLC, a California limited liability company (“Mapsly”), and the entity on whose behalf these Terms of Service are accepted or, if they are not accepted on behalf of an entity, the individual accepting them (“User”), collectively referred to as the “Parties” and individually as the “Party”. By accessing or using the Service, registering for an account, or clicking to accept these Terms of Service, User agrees to be bound by this Agreement. Quotes and order forms (collectively, “Quotes”) executed between Mapsly and User shall be governed by this Agreement. Any capitalized terms used herein but not defined shall have the meanings respectively set forth in the applicable Quote.

1. MAPSLY SERVICE (“Service”)

1.1 The Service. The Service is designed to provide User with the capability to visualize location data, analyze it and use it to manage User’s sales and service workforce and business. The Service is based on the Mapsly Internet-based geo-intelligence software platform (the “Mapsly Software”) that is hosted by Mapsly or on Mapsly’s behalf and accessible by User remotely through the Mapsly website and mobile applications.

1.2 Business Use. The Service is intended solely for use in User’s trade or business and not for personal, family, or household purposes.

1.3 Third-Party Services. The Service interoperates with third-party products, platforms, and services, including CRM systems, spreadsheet platforms, and mapping and data providers (“Third-Party Services”). Third-Party Services are not part of the Service, and User’s use of them is governed by the applicable third party’s terms. Mapsly does not control Third-Party Services and is not responsible for their availability, accuracy, security, or continued interoperability with the Service. If a third party materially changes, restricts, or withdraws an API or other integration mechanism on which an integration depends, Mapsly may modify, suspend, or discontinue the affected integration without liability to User, and will use commercially reasonable efforts to notify affected Users.

1.4 AI Features. Certain features of the Service use artificial intelligence or machine learning technologies, including features that generate, summarize, transcribe, or suggest content or actions (“AI Features”). AI Features are probabilistic in nature: outputs may be inaccurate, incomplete, or unsuitable for User’s purposes, and may vary for similar inputs. User is responsible for reviewing the outputs of AI Features before relying on them or applying them to User Data, and remains solely responsible for all data written to its systems through the Service. AI Features are provided “as is” and may be modified, supplemented, or discontinued over time. Mapsly does not use User Data or User’s Confidential Information to train generalized artificial intelligence or machine learning models; User Data may be processed by AI model providers acting as Mapsly’s sub-processors solely to provide the Service to User.

2. GRANT OF LICENSE AND USE OF SERVICE

2.1 Grant of license. Subject to this Agreement, Mapsly grants to User a limited, non-transferable, non-exclusive, non-sublicensable right and license to access and use the Service for the Term of this Agreement (the “License”) unless terminated earlier.

2.2 Usage by User’s employees and contractors. Pengguna dapat mengizinkan karyawan dan kontraktornya (secara kolektif, “Pengguna Akhir”) untuk mengakses Layanan, sesuai dengan Ketentuan Layanan ini, untuk manfaat tunggal Pengguna. Pengguna bertanggung jawab untuk memastikan bahwa Pengguna Akhirnya mematuhi Ketentuan Layanan ini.

3. PAYMENT

3.1 Subscription to Service. The Service becomes available to User through subscription to Service and after payment of the applicable subscription fee (the “Service Fee”). All fees are payable in advance and, except as expressly set forth in this Agreement or required by applicable law, are non-refundable and non-creditable, including fees for annual subscriptions paid up front. Mapsly may elect, in its sole discretion, to issue a refund or credit in a particular case; doing so does not obligate Mapsly to issue refunds or credits in any other case and does not waive this Section.

3.2 Billing Date and Billing Period. The Service is charged monthly or annually. For a monthly subscription, the “Billing Date” is the day of the month of the first Service Fee payment, and a “Billing Period” starts on the Billing Date of a month and lasts until the Billing Date of the next month. For an annual subscription, the Billing Date is the day of the year of the first payment, and the Billing Period starts on the Billing Date of a year and lasts until the one-year anniversary of the Billing Date. Subscriptions renew automatically for successive Billing Periods at the then-current rates unless User cancels the subscription before the start of the next Billing Period. For annual subscriptions, Mapsly will send a renewal notice to the email address associated with User’s account in advance of the renewal date.

3.3 Dynamic pricing. Biaya Layanan untuk setiap bulan ditentukan berdasarkan metrik penggunaan saat ini dari Pengguna (termasuk tanpa batasan jumlah kursi pengguna yang dibeli, volume Data Pengguna, dan fitur berbayar tambahan yang diaktifkan) sesuai dengan harga Mapsly yang diterbitkan di https://mapsly.com/pricing dan dapat berubah dari bulan ke bulan sesuai dengan metrik penggunaan Pengguna.

Setiap kali Perkiraan Biaya Layanan untuk bulan berikutnya berubah, Mapsly akan memberitahu Pengguna melalui email, kecuali perubahan tersebut dilakukan oleh Pengguna di bagian Penagihan perangkat lunak Mapsly.

The pricing structure, prices of particular features, and billing methods may be updated over time. These changes shall not affect User within the current Billing Period, and User will be notified of such changes at least 30 days in advance. If Mapsly and User executed Quotes with individual pricing, the individual pricing in the Quotes takes priority.

3.4 Upgrading and Downgrading. Ketika Pengguna meningkatkan ke paket pembayaran yang lebih tinggi atau membeli kursi pengguna tambahan, Mapsly akan mengenakan biaya prorata sampai akhir periode penagihan saat ini. Ketika Pengguna menurunkan paket pembayaran ke tingkat yang lebih rendah atau menghapus kursi pengguna, Biaya Layanan baru akan berlaku mulai siklus penagihan berikutnya.

3.5 Trial Period. Untuk jangka waktu terbatas, Mapsly dapat menawarkan Pengguna untuk menggunakan Layanan tanpa pembayaran ("Periode Percobaan"), sebagaimana ditentukan pada https://mapsly.com/pricingBeberapa fitur Layanan mungkin tidak tersedia selama Periode Percobaan atau mungkin tersedia dengan batasan penggunaan yang lebih ketat. Setelah Periode Percobaan berakhir, Pengguna harus berlangganan akun berbayar agar dapat terus menggunakan Layanan.

3.6 Suspension of Service. If any amounts owed by User for the Service are fourteen (14) or more days overdue, Mapsly may, without limiting Mapsly’s other rights and remedies, suspend User’s subscription and access to the Service until the overdue amounts are paid in full. Mapsly may also suspend User’s access to the Service, in whole or in part, if Mapsly reasonably determines that (i) User’s use of the Service violates Section 6 or poses a security risk to the Service or any third party, or (ii) continued provision of the Service to User could expose Mapsly to liability or is prohibited by applicable law. Mapsly will limit any such suspension in scope and duration to what is reasonably necessary and will restore access promptly once the grounds for suspension are cured. Suspension does not relieve User of its payment obligations, and no Service Fees will be refunded or credited for periods of suspension under this Section.

3.7 Taxes. Fees are exclusive of all taxes, levies, duties, and similar governmental assessments of any nature, including value-added, sales, use, and withholding taxes (“Taxes”). User is responsible for all Taxes associated with its purchases under this Agreement, other than taxes based on Mapsly’s net income. If User is required by applicable law to withhold or deduct any amount from a payment to Mapsly, User shall increase the payment so that Mapsly receives the full amount it would have received absent the withholding or deduction, and shall provide Mapsly with official receipts or other evidence of payment of the withheld amounts.

3.8 Late Payments. Any amounts not paid when due accrue interest at the rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is lower, from the due date until paid in full.

4. SERVICE UPTIME COMMITMENT

4.1 Maintenance. Mapsly mungkin dari waktu ke waktu melakukan pemeliharaan terjadwal, pembaruan sistem, dan peningkatan infrastruktur untuk menjaga dan meningkatkan Layanan, yang mungkin memerlukan ketidaktersediaan sementara Layanan. Mapsly akan menggunakan upaya wajar untuk memberikan pemberitahuan sebelumnya kepada Pengguna setidaknya empat puluh delapan (48) jam untuk pemeliharaan terjadwal dan meminimalkan durasi serta dampak jendela pemeliharaan tersebut.

4.2 Disclaimer. Meskipun MAPSLY berupaya menjaga ketersediaan tinggi dan meminimalkan waktu henti, pengguna mengakui bahwa beberapa gangguan tidak dapat dihindari. Oleh karena itu, kecuali secara tegas diatur dalam perjanjian ini, MAPSLY tidak bertanggung jawab atas kehilangan bisnis, pendapatan, atau data, maupun kerusakan tidak langsung, insidental, atau konsekuensial yang timbul akibat ketidaktersediaan layanan, termasuk selama periode pemeliharaan atau pembaruan.

4.3 Downtime definition. “Downtime” berarti setiap periode di mana Layanan tidak tersedia atau gagal menjalankan fungsi utamanya sebagai akibat dari kejadian atau insiden yang tidak direncanakan dalam sistem atau infrastruktur Mapsly, diukur sejak waktu ketidaktersediaan terdeteksi atau dilaporkan hingga masalah tersebut diselesaikan.

Downtime does not include any period of unavailability or degraded performance that is:

(A) karena Pemeliharaan Terjadwal, di mana Mapsly memberikan pemberitahuan setidaknya empat puluh delapan (48) jam sebelumnya melalui pesan dalam aplikasi atau email;

(B) karena Pemeliharaan Darurat yang diperlukan untuk melindungi integritas atau keamanan sistem;

(C) disebabkan oleh faktor-faktor di luar kendali wajar Mapsly, termasuk namun tidak terbatas pada kejadian force majeure, tindakan pemerintah, gangguan internet secara luas, atau kegagalan penyedia hosting atau integrasi pihak ketiga;

(D) yang disebabkan oleh sistem, perangkat lunak, jaringan, akses internet Pengguna, atau penyalahgunaan Layanan yang melanggar Perjanjian ini; atau

(E) karena fitur yang diidentifikasi sebagai Beta, pratinjau, atau fungsionalitas yang tidak umum tersedia.

4.4 Monthly Uptime Percentage. Mapsly akan menggunakan upaya komersial yang wajar untuk membuat Layanan tersedia dengan Persentase Waktu Aktif Bulanan setidaknya 99,0% ("Komitmen Layanan Minimum"), diukur selama setiap bulan kalender. Beberapa paket langganan mungkin mencakup komitmen waktu aktif yang lebih ketat (misalnya, 99,5% atau 99,9%), dalam hal ini komitmen yang lebih tinggi yang ditentukan dalam paket atau Penawaran yang berlaku akan berlaku. "Persentase Waktu Aktif Bulanan" didefinisikan sebagai total jumlah menit dalam satu bulan kalender, dikurangi jumlah menit "Waktu Tidak Aktif", dibagi dengan total jumlah menit dalam bulan tersebut.

4.5 Service Credit. If the applicable uptime commitment under Section 4.4 is not met in two (2) consecutive calendar months, User may request a service credit equal to one week of the pro-rated Service Fee.

4.6 Service Credit Eligibility. To be eligible for the Service Credit, User must submit a written request to Mapsly’s support team at [email protected] dalam 15 hari kalender setelah akhir bulan kedua yang terdampak, termasuk:
• Tanggal dan waktu setiap kejadian Downtime
• Deskripsi singkat tentang dampak pada ketersediaan Layanan,
• Any supporting information or logs reasonably available to User.

Kredit disetujui:
• Akan diterapkan pada faktur langganan di masa depan,
• Tidak dapat dipindahtangankan, tidak dapat dikembalikan, dan tidak dapat ditukarkan dengan uang tunai.

4.7 Exclusive Remedy. The credit described above constitutes User’s sole and exclusive remedy for Mapsly’s failure to meet the applicable uptime commitment under Section 4.4.

5. USER DATA; AGGREGATE DATA

5.1 User Data. All data uploaded by User to or created within the Mapsly Software (“User Data”) remains the property of User. User owns all rights, title and interest in and to User Data. During the Term, User grants Mapsly a worldwide, non-exclusive, royalty-free, non-sublicensable (except as needed to provide the Service) right and license to access and use User Data to provide the Service to User and to monitor and improve the Service. This license continues for the Term; User may not revoke it during the Term except by canceling the subscription pursuant to Section 11.2, in which case the license terminates when this Agreement terminates. User Data does not include account, authentication, billing, support, telemetry, and usage information that Mapsly processes as an independent controller, as described in the Privacy Policy.

Pengguna harus mencadangkan Data Pengguna selama masa Perjanjian ini dan mungkin tidak dapat mengakses Data Pengguna melalui Layanan setelah berlangganan Layanan dibatalkan atau jika Perjanjian dihentikan dengan cara lain.

5.2 Privacy Policy. Kebijakan Privasi Mapsly ("Kebijakan Privasi"), yang terletak di https://mapsly.com/privacy-policy, describes how Mapsly processes personal information as an independent controller, including account, authentication, billing, support, usage, website, and marketing information. Mapsly’s processing of personal data on User’s behalf is governed by the DPA (Section 5.4), not the Privacy Policy. User acknowledges the Privacy Policy and that Mapsly may update it as described therein.

5.3 Statistical Data. Mapsly dapat mengumpulkan, mengembangkan, membuat, mengekstrak, menyusun, mensintesis, dan menganalisis statistik, tolok ukur, ukuran, dan informasi lain ("Data Statistik") berdasarkan Data Pengguna yang adalah:
• digabungkan dan dianonimkan serta tidak dapat diidentifikasi maupun dapat diidentifikasi kembali terhadap individu mana pun (termasuk Pengguna Akhir) atau entitas,
• digabungkan dengan data pelanggan lain atau sumber data tambahan, dan
• disajikan dengan cara yang tidak mengungkap identitas Pengguna atau identitas para penggunanya.

Such “Statistical Data” will be owned solely by Mapsly and may be used for any lawful business purpose without a duty of accounting to User. Mapsly will not attempt to re-identify Statistical Data.

5.4 Data Processing Addendum. To the extent Mapsly processes personal data on behalf of User in providing the Service, the Mapsly Data Processing Addendum available at https://mapsly.com/dpa (the “DPA”) is incorporated into and forms part of this Agreement. With respect to the processing of personal data, in the event of a conflict: (i) the Standard Contractual Clauses (as defined in the DPA) control to the extent required by their terms; (ii) the DPA controls over these Terms of Service; and (iii) for all matters other than the processing of personal data, these Terms of Service control.

6. USER OBLIGATIONS

6.1 Acceptable Use Policy. Pengguna mungkin tidak boleh:
• menjual, menjual kembali, menyewakan, menyewakan, melisensikan, melisensikan kembali, mentransfer, mengalihkan, mendistribusikan, atau mengeksploitasi Service secara komersial atau membuatnya tersedia untuk pihak ketiga dengan cara apa pun kecuali sebagaimana diizinkan oleh Perjanjian ini;
• dengan sengaja atau tidak sengaja melanggar semua undang-undang dan peraturan lokal, negara bagian, nasional, dan internasional yang berlaku;
• menggunakan Layanan untuk menyimpan atau mengirim email pemasaran yang melanggar hak, tidak diminta, mencemarkan nama baik, atau materi lain yang tidak diinginkan, melanggar hukum, atau melanggar perdata;
• menyimpan atau mengirimkan materi yang melanggar hak pihak ketiga;
• mengganggu atau merusak Layanan, integritas, atau performanya;
• test, probe, or scan vulnerability of the Service, or attempt to gain unauthorized access to the Service or its related systems or networks;
• menghindari atau mencoba menghindari fitur kontrol penggunaan layanan;
• merekayasa balik atau mengakses Layanan untuk tujuan membuat produk atau layanan yang bersaing, atau menyalin salah satu fitur atau fungsi Mapsly.

6.2 Obligation to provide true information. Pengguna setuju untuk memberikan informasi yang akurat dan terkini tentang dirinya selama pendaftaran dalam Layanan dan menjaga informasi ini tetap akurat dan terkini selama masa Berlaku Perjanjian ini.

6.3 Responsibility for account. Pengguna bertanggung jawab penuh atas: (i) menjaga keamanan dan kerahasiaan informasi login Mapsly; (ii) Data Pengguna; dan (iii) semua aktivitas di akun Pengguna dalam Layanan.

6.4 Consents and Legal Bases. User represents and warrants that it has provided all notices to, and obtained all consents where required from, End-Users and other data subjects, and has established all other lawful bases required under applicable law for the collection and processing of User Data through the Service, including without limitation End-User location data collected through location tracking, check-in, and similar features. User is solely responsible for determining whether its use of such features complies with the laws applicable to User, including employment and employee-monitoring laws.

6.5 Export Control and Sanctions. User represents and warrants that User (i) is not located in, organized under the laws of, or ordinarily resident in any country or territory that is subject to comprehensive sanctions administered by the United States (including by the Office of Foreign Assets Control), the European Union, or the United Kingdom; (ii) is not identified on any applicable government list of prohibited, denied, or restricted parties; and (iii) will not use or access the Service, or permit any End-User to use or access the Service, in violation of any applicable export control or sanctions laws.

7. LIMITED WARRANTY; DISCLAIMER

PENGGUNA MEMAHAMI DAN MENYETUJUI BAHWA LAYANAN MAPSLY DISEDIAKAN "SEBAGAIMANA ADANYA" DAN "SEBAGAIMANA TERSEDIA." MAPSLY, AFILIASINYA, DAN PENYEDIA TIDAK MEMBUAT, DAN DENGAN INI MENOLAK, SEMUA JAMINAN DALAM BENTUK APAPUN, BAIK EKSPRES, STATUTORI, MAUPUN IMPLISIT, TERMASUK TETAPI TIDAK TERBATAS PADA JAMINAN DAYA JUAL, KESESUAIAN UNTUK TUJUAN TERTENTU ATAU NON-PELANGGARAN, KUALITAS, KELAYAKAN, OPERABILITAS, INTEGRASI SISTEM, NON-INTERFERENSI, PEKERJAAN, KEBENARAN, AKURASI, KETIDAKADAAN CACAT, BAIK YANG TERSEMBUNYI ATAU TERLIHAT, DAN JAMINAN APAPUN YANG TIMBUL DARI PERJANJIAN, PENGGUNAAN, ATAU PERDAGANGAN.

TIDAK ADA AGEN, PERWAKILAN, ATAU RESELLER MAPSLY YANG BERWEwenang UNTUK MEMBUAT MODIFIKASI, PERLUASAN, ATAU PENAMBAHAN APA PUN PADA JAMINAN YANG DITETAPKAN DI SINI. MAPSLY TIDAK MENJAMIN BAHWA:
• PENGGUNAAN PERANGKAT LUNAK MAPSLY ATAU LAYANAN MAPSLY AKAN AMAN, TEPAT WAKTU, TIDAK TERGANGGU, ATAU BEBAS DARI KESALAHAN, ATAU BEROPERASI BERSAMA DENGAN PERANGKAT KERAS, PERANGKAT LUNAK, SISTEM, ATAU DATA LAINNYA;
• PERANGKAT LUNAK MAPSLY ATAU LAYANAN MAPSLY AKAN MEMENUHI KEBUTUHAN ATAU HARAPAN PENGGUNA;
• KUALITAS DARI INFORMASI ATAU MATERI LAIN YANG DIPEROLEH OLEH PENGGUNA MELALUI PERANGKAT LUNAK MAPSLY ATAU LAYANAN MAPSLY AKAN MEMENUHI PERSYARATAN ATAU HARAPAN PENGGUNA ATAU AKAN AKURAT ATAU DAPAT DIPERCAYA;
• SERVER YANG MENYEDIAKAN PERANGKAT LUNAK MAPSLY DAN LAYANAN MAPSLY BEBAS DARI VIRUS ATAU KOMPONEN BERBAHAYA LAINNYA.

PERANGKAT LUNAK MAPSLY DAN LAYANAN MAPSLY MUNGKIN MENGALAMI BATASAN, KETERLAMBATAN, DAN MASALAH LAIN YANG MENYERTAI PENGGUNAAN INTERNET DAN KOMUNIKASI ELEKTRONIK. MAPSLY TIDAK BERTANGGUNG JAWAB ATAS KETERLAMBATAN ATAU KERUSAKAN LAIN YANG DISEBABKAN OLEH MASALAH TERSEBUT. PENGGUNA AKAN MENJADI SATU-SATUNYA PIHAK YANG BERTANGGUNG JAWAB ATAS KERUSAKAN PADA SISTEM PENGGUNA ATAU KEHILANGAN DATA YANG DISEBABKAN OLEH PENGGUNAAN PERANGKAT LUNAK MAPSLY, LAYANAN MAPSLY, ATAU PENAWARAN PIHAK KETIGA.

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WHATSOEVER SHALL EITHER MAPSLY OR ITS AFFILIATES, OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, SHAREHOLDERS, AGENTS, LICENSORS OR REPRESENTATIVES, NOR USER OR ITS AFFILIATES, OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, SHAREHOLDERS, AGENTS, LICENSORS OR REPRESENTATIVES, BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS OR REVENUE, INCLUDING BUT NOT LIMITED TO LOSS OF SALES, DATA, PROFIT, REVENUE, GOODWILL, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR UNAUTHORIZED ACCESS TO INFORMATION AND THE LIKE, EVEN IF EITHER PARTY OR AN AFFILIATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL EITHER PARTY OR ITS AFFILIATES BE LIABLE TO THE OTHER PARTY FOR AN AMOUNT IN EXCESS OF THE TOTAL MONETARY AMOUNT ACTUALLY RECEIVED BY MAPSLY FROM USER FOR THE SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT WHICH GAVE RISE TO THE CLAIM. THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION DO NOT APPLY TO: (I) USER’S OBLIGATION TO PAY FEES AND TAXES DUE UNDER THIS AGREEMENT; (II) USER’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 12.2; (III) USER’S BREACH OF SECTION 6.1 (ACCEPTABLE USE POLICY) OR USE OF THE SERVICE IN VIOLATION OF APPLICABLE LAW; OR (IV) USER’S BREACH OF SECTION 9 (MUTUAL CONFIDENTIALITY). MAPSLY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 12.1 ARE SUBJECT TO THE LIMITATIONS IN THIS SECTION.

9. MUTUAL CONFIDENTIALITY

9.1 Definition. “Confidential Information” is oral, electronic, or written information that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of its disclosure. Mapsly’s Confidential Information includes without limitation the non-public information about pricing, features, and performance of the Service. User’s Confidential Information includes, without limitation, User Data.

9.2 Exclusion. Informasi Rahasia tidak termasuk hal-hal berikut:
• informasi yang saat ini tersedia untuk umum atau yang menjadi tersedia untuk umum tanpa pelanggaran Perjanjian ini oleh pihak penerima ("Penerima");
• information that was acquired by the Recipient without restriction on its use or disclosure before the information was received from the disclosing party (the “Discloser”);
• informasi yang diperoleh oleh Penerima tanpa batasan penggunaan atau pengungkapan dari pihak ketiga yang berwenang untuk melakukan pengungkapan tersebut;
• information independently developed by the Recipient without using or referring to the Discloser’s Confidential Information.

9.3 Protection of Confidential Information. The Recipient may only use the Discloser’s Confidential Information in relation to this Agreement. The Recipient shall maintain the confidentiality of the Discloser’s Confidential Information with at least the same degree of care that it uses to protect its own confidential and proprietary information, implement reasonable administrative, physical, and technical safeguards, and no less than a reasonable degree of care. The Recipient shall not disclose any of the Discloser’s Confidential Information except to the Recipient’s employees, contractors, agents, and professional advisers who have a need to know the information to exercise the Recipient’s rights or perform the Recipient’s obligations under this Agreement, in which case Recipient shall cause these recipients to agree to and abide by commercially reasonable confidentiality terms. The obligations in this Section 9 survive for five (5) years after termination of this Agreement, except that obligations with respect to trade secrets continue for as long as the information remains a trade secret under applicable law, and obligations with respect to personal data continue as required by the DPA and applicable law.

9.4 Compelled Disclosure. Jika Penerima diwajibkan oleh hukum atau perintah pengadilan atau pemerintah yang sah untuk mengungkapkan Informasi Rahasia Pengungkap, maka (sejauh yang diizinkan oleh hukum) Penerima harus segera memberi tahu Pengungkap secara tertulis tentang pengungkapan yang diperlukan tersebut agar Pengungkap dapat berupaya melindungi Informasi Rahasianya.

10. RESERVATION OF RIGHTS

Perangkat lunak, proses alur kerja, antarmuka pengguna, desain, pengetahuan teknis, dan teknologi lain yang disediakan oleh Mapsly sebagai bagian dari Layanan merupakan properti eksklusif Mapsly dan pemberi lisensinya, dan semua hak, kepemilikan, dan kepentingan atas item-item tersebut, termasuk semua hak kekayaan intelektual yang terkait, tetap menjadi milik Mapsly saja. Mapsly mempertahankan semua hak kecuali secara tegas diberikan oleh Perjanjian ini.

11. TERM AND TERMINATION

11.1 Term. This Agreement starts when User accepts these Terms of Service and continues until the end of the paid period after the subscription to Service has been canceled, unless the Agreement is terminated earlier by either Party.

11.2 Cancellation of Service by User. User may terminate this Agreement by canceling the subscription to Service at any time, without providing notice. After the subscription has been canceled, User may continue to use the Service until the end of the paid period, after which the Agreement is terminated. User is not charged after the date of cancellation but is responsible for all charges incurred up until the date of cancellation. Mapsly is not obligated to refund any of the already paid fees. After this Agreement is terminated, User can no longer access User Data via the Service. User is responsible for exporting User Data before this Agreement terminates. Following termination, Mapsly will delete User Data in accordance with the DPA, no later than ninety (90) days after termination, except to the extent applicable law requires retention. Mapsly may, but is not obligated to, provide reasonable assistance with the export of User Data during that period at Mapsly’s then-current rates.

11.3 Termination for cause. Either Party may terminate the Agreement with immediate effect and without incurring any additional liability by serving written notice, if: (i) the other Party files a petition for bankruptcy or is adjudicated as bankrupt; (ii) a petition in bankruptcy is filed against the other Party and such petition is not removed or resolved within thirty (30) calendar days; (iii) the other Party makes an assignment for the benefit of its creditors or an arrangement for its creditors pursuant to bankruptcy law; (iv) the other Party discontinues its business; (v) a receiver is appointed over all or substantially all of the other Party’s assets or business; or (vi) the other Party is dissolved or liquidated.

11.4 Termination by Mapsly. Mapsly may terminate this Agreement with immediate effect by written notice if User’s breach of this Agreement involves unlawful conduct, fraud, a violation of Section 6.5 (Export Control and Sanctions), a material security risk to the Service or any third party, or a breach incapable of cure. For any other material breach by User, Mapsly may terminate this Agreement if the breach remains uncured thirty (30) days after Mapsly provides written notice describing the breach; Mapsly may suspend User’s access pursuant to Section 3.6 while a suspected breach is investigated or cured. Termination by Mapsly under this Section does not entitle User to any refund of prepaid fees, and any fees accrued but unpaid as of the date of termination become immediately due and payable.

11.5 Effect of Termination. Pengakhiran Perjanjian ini tidak akan membebaskan Pihak dari tanggung jawab atas pelanggaran perjanjian ini.

12. INDEMNITY

12.1 Mapsly Indemnity.

Umum. Mapsly will defend or settle any third-party claim against User to the extent that such claim alleges that Mapsly Software alone, and not in combination with the User’s or a third party’s software or hardware, infringes or misappropriates a copyright, patent, trademark, or other intellectual property right (each, a “Claim”), contingent on the following: (i) User shall promptly notify Mapsly of such Claim; (ii) User shall allow Mapsly to solely control the defense and settlement of such Claim; and (iii) at Mapsly’s request and expense, User shall provide all reasonable assistance in the defense of such Claim.

Biaya. Mapsly akan membayar biaya pembelaan klaim pelanggaran yang wajar yang timbul sebagai bagian dari kewajiban Mapsly di atas, jumlah penyelesaian yang dinegosiasikan oleh Mapsly, dan ganti rugi yang diberikan oleh pengadilan. Mapsly tidak bertanggung jawab kepada Pengguna atas kerugian tidak langsung termasuk namun tidak terbatas pada kehilangan pendapatan atau bisnis.

Mitigasi dan Proses. If any such infringement Claim which Mapsly is obligated to defend has occurred or appears likely to occur, Mapsly may at its sole discretion: (i) modify the Mapsly Software to make it non-infringing without materially reducing its overall functionality; (ii) procure the necessary rights; or (iii) terminate this Agreement and refund User prepaid and unused fees (if none of the options above is reasonably available).

Pengecualian. Mapsly’s obligations above shall not apply if a Claim arises from: (i) Mapsly’s compliance with User’s specifications; (ii) technology not developed or provided by Mapsly (third-party components); (iii) use of Mapsly in combination with any other technology not provided by Mapsly where the alleged infringement relates to such combination; (iv) modifications or alterations to Mapsly software other than by Mapsly; (v) User’s continued use of Mapsly after Mapsly notifies User to stop using the Service because of a Claim; (vi) User systems; (vii) User’s violation of applicable law or this Agreement; or (viii) outputs of AI Features.

Solusi Eksklusif. SEKSI "MAPSLY INDEMNITY" MENYATAKAN SELURUH TANGGUNG JAWAB MAPSLY TERHADAP PELANGGARAN HAK KEPEMILIKAN MANAPUN OLEH MAPSLY, DAN PENGGUNA DENGAN INI SECARA TEGAS MELEPASKAN SEGALA TANGGUNG JAWAB ATAU KEWAJIBAN LAIN DARI MAPSLY TERHADAP HAL TERSEBUT.

12.2 User Indemnity. User will defend, indemnify, and hold harmless Mapsly and its affiliates, and their respective officers, directors, employees, agents, partners, and licensors, from and against any third-party claim, demand, or proceeding, and all resulting damages, settlements, costs, and reasonable attorneys’ fees, to the extent arising out of: (i) User Data, including any claim that User Data infringes or misappropriates a third party’s rights or violates applicable law; (ii) User’s or its End-Users’ use of the Service in violation of this Agreement or applicable law, including any unlawful monitoring or tracking of End-Users; (iii) User’s instructions, configurations, or integration of the Service with systems, software, or data not provided by Mapsly; or (iv) User’s material breach of Section 6 or Section 9, to the extent giving rise to the claim. Mapsly will: (a) promptly notify User of the claim, provided that delayed notice relieves User of its obligations only to the extent User is materially prejudiced by the delay; (b) permit User to control the defense and settlement of the claim, except that User may not settle any claim in a manner that imposes any liability, admission, or non-monetary obligation on Mapsly without Mapsly’s prior written consent; and (c) provide reasonable cooperation in the defense at User’s expense.

13. GOVERNING LAW AND ARBITRATION

THIS AGREEMENT IS GOVERNED BY THE LAWS OF DELAWARE, WITHOUT REGARD TO CONFLICT OF LAWS PRINCIPLES. THE PARTIES AGREE THAT THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS SPECIFICALLY EXCLUDED FROM APPLICATION TO THESE TERMS. ANY DISPUTE BETWEEN USER AND MAPSLY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL BE REFERRED TO AND FINALLY RESOLVED BY BINDING ARBITRATION BEFORE A SINGLE ARBITRATOR, ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES. THE SEAT OF ARBITRATION IS WILMINGTON, DELAWARE; HEARINGS MAY BE CONDUCTED REMOTELY; AND THE PROCEEDINGS SHALL BE CONDUCTED IN ENGLISH AND KEPT CONFIDENTIAL. JUDGMENT ON THE AWARD MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF MORE THAN ONE USER. TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY. NOTWITHSTANDING THE FOREGOING, EITHER PARTY MAY SEEK TEMPORARY OR PRELIMINARY INJUNCTIVE RELIEF IN ANY COURT OF COMPETENT JURISDICTION TO PRESERVE THE STATUS QUO OR PROTECT ITS CONFIDENTIAL INFORMATION OR INTELLECTUAL PROPERTY PENDING ARBITRATION. THE PREVAILING PARTY IN ANY ARBITRATION OR LITIGATION IS ENTITLED TO RECOVER ITS REASONABLE ATTORNEYS’ FEES AND COSTS FROM THE OTHER PARTY.

14. OTHER TERMS

14.1 Entire Agreement and Changes. This Agreement, including any Quotes executed under it, constitutes the entire agreement between User and Mapsly with respect to the Services, and supersedes and replaces all prior and contemporaneous agreements, proposals, understandings, and communications—whether oral or written. In the event of any conflict between this Agreement and any such prior agreement, the terms of this Agreement shall control, unless expressly stated otherwise in a written agreement signed by both Parties that references this Agreement by name. This Agreement does not supersede any non-disclosure or confidentiality agreement previously executed between the Parties, except to the extent such agreement expressly states that it is superseded by this Agreement; if both this Agreement and such an agreement apply to the same Confidential Information, the provision providing greater protection controls.

Mapsly may amend this Agreement (other than Section 13, Governing Law and Arbitration) from time to time by posting the amended version at https://mapsly.com/terms and updating the effective date. Mapsly will notify User by email and/or in-app notification at least thirty (30) days before the effective date of any amendment that materially reduces User’s rights or materially increases User’s obligations; amendments that are not material — including corrections, clarifications, and changes required to comply with applicable law — take effect upon posting. User’s continued use of the Service on or after the effective date of an amendment constitutes acceptance of the amended Agreement. If User does not agree to an amendment, User’s sole and exclusive remedy is to stop using the Service and cancel the subscription pursuant to Section 11.2 before the effective date; if the amendment materially reduces User’s rights or materially increases User’s obligations and User cancels on this basis before the effective date, Mapsly will refund the prepaid fees prorated for the unused portion of the then-current Billing Period. This Section does not authorize Mapsly to unilaterally modify any term expressly set forth in a mutually executed Quote or Order Form for so long as that Quote or Order Form remains in effect (see Section 14.2). Amendments to Section 13, and any other amendment or waiver not made in accordance with this Section, require the signed written consent of both Parties. Neither failure nor delay on the part of any Party in exercising any right, power, or privilege hereunder shall operate as a waiver of such right, nor shall any single or partial exercise of any such right, power, or privilege preclude any further exercise thereof or the exercise of any other right, power, or privilege.

14.2 Order of Precedence. Jika terjadi konflik antara Ketentuan Layanan ini dan ketentuan dalam Kutipan, Formulir Pesanan, atau perjanjian tertulis lain yang secara tegas merujuk pada Ketentuan ini yang telah disepakati bersama, ketentuan dalam Kutipan atau perjanjian tersebut akan berlaku hanya untuk pokok bahasan yang tercantum dalam dokumen tersebut. Semua ketentuan lain dari Ketentuan ini tetap berlaku sepenuhnya.

14.3 Independent Contractors. Dinyatakan secara tegas bahwa Mapsly dan Pengguna akan menjadi kontraktor independen dan hubungan antara mereka tidak akan membentuk kemitraan, usaha patungan atau perwakilan.

14.4 Severability. Apabila ada ketentuan dalam Perjanjian ini yang ditentukan batal atau tidak dapat dilaksanakan, penentuan tersebut tidak akan memengaruhi sisa Perjanjian ini, yang akan tetap berlaku.

14.5 Force Majeure. Kecuali untuk pembayaran uang, tidak ada Pihak yang bertanggung jawab atas kejadian di luar kendali wajar mereka, termasuk, tanpa batasan, kejadian Force Majeure. "Force Majeure" berarti penyebab apa pun yang berada di luar kendali wajar sebuah Pihak, termasuk, namun tidak terbatas pada, bencana alam, tindakan atau kelalaian otoritas sipil atau militer suatu negara atau bangsa, epidemi, pandemi, kebakaran, pemogokan, banjir, kerusuhan, perang. Dalam hal terjadi keterlambatan yang dimaafkan tersebut, waktu pelaksanaan kewajiban tersebut akan diperpanjang selama periode yang sama dengan waktu yang hilang karena keterlambatan tersebut. Pihak yang mengklaim manfaat dari ketentuan ini harus, sesegera mungkin setelah terjadinya kejadian Force Majeure, (a) memberikan pemberitahuan tertulis kepada Pihak lainnya mengenai sifat dan luas kondisi Force Majeure tersebut; dan (b) menggunakan upaya secara komersial wajar untuk menghindari atau menghilangkan penyebab tersebut dan melanjutkan pelaksanaan berdasarkan Perjanjian ini sesegera mungkin.

14.6 Publicity. Mapsly has the right to display User’s corporate name and trademarks on Mapsly’s website and marketing materials identifying User as a subscriber to the Service, unless User notifies Mapsly in writing within thirty (30) days of accepting these Terms of Service that User does not grant Mapsly such rights. Mapsly will use User’s trademarks in accordance with any brand guidelines User provides to Mapsly and will not issue a press release, publish a case study naming User, or state or imply User’s endorsement of Mapsly without User’s prior written consent.

14.7 Survival of Terms. Sections 5.3, 7, 8, 9, 10, 11.5, 12, 13, and 14, together with any payment obligations accrued prior to termination and any other terms that by their nature should survive, will survive termination or expiration of this Agreement.

14.8 Feedback. If User provides feedback, suggestions, evaluations, feature requests or ideas to Mapsly (collectively, “Feedback”), User hereby irrevocably assigns all intellectual property rights related to the Feedback to Mapsly, and Mapsly (and its customers) may use it without obligation to User.

14.9 Authority. Setiap Pihak menyatakan dan menjamin bahwa mereka memiliki hak, kekuasaan, dan wewenang penuh untuk mengikat Perjanjian ini. Jika Anda menerima Ketentuan ini atas nama perusahaan atau entitas hukum lainnya, Anda menyatakan bahwa Anda memiliki wewenang untuk mengikat entitas tersebut pada Perjanjian ini.

14.10 Language. Perjanjian ini dan semua dokumen terkait disiapkan dalam bahasa Inggris. Terjemahan yang ditampilkan di mapsly.com hanya untuk kenyamanan saja. Jika terjadi ketidaksesuaian atau konflik antara versi terjemahan dan versi bahasa Inggris yang tersedia di https://mapsly.com/terms, versi bahasa Inggris yang berlaku.

14.11 Notices. Mapsly may provide notices to User under this Agreement by email to the email address associated with User’s account, by in-app notification, or by posting within the Service, and such notices are deemed received when sent or posted. User is responsible for keeping its account email address accurate and current. Notices to Mapsly must be sent by email to [email protected] or by mail to Mapsly LLC, 440 N Barranca Ave #4985, Covina, CA 91723, USA, and are deemed received upon confirmed delivery.

14.12 Assignment. User may not assign or transfer this Agreement, in whole or in part, without Mapsly’s prior written consent, and any attempted assignment in violation of this Section is void; provided that User may assign this Agreement in its entirety, upon written notice to Mapsly, to a successor in connection with a merger, acquisition, or sale of all or substantially all of User’s assets, so long as the successor is not a competitor of Mapsly. Mapsly may assign this Agreement to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of Mapsly’s assets. Subject to the foregoing, this Agreement binds and benefits the Parties and their permitted successors and assigns.