Mapsly شروط الخدمة
Effective date: July 31, 2026. This version supersedes the version last modified November 28, 2025.
These Mapsly Terms of Service (this “Agreement”) are between Mapsly LLC, a California limited liability company (“Mapsly”), and the entity on whose behalf these Terms of Service are accepted or, if they are not accepted on behalf of an entity, the individual accepting them (“User”), collectively referred to as the “Parties” and individually as the “Party”. By accessing or using the Service, registering for an account, or clicking to accept these Terms of Service, User agrees to be bound by this Agreement. Quotes and order forms (collectively, “Quotes”) executed between Mapsly and User shall be governed by this Agreement. Any capitalized terms used herein but not defined shall have the meanings respectively set forth in the applicable Quote.
1. MAPSLY SERVICE (“Service”)
1.1 The Service. The Service is designed to provide User with the capability to visualize location data, analyze it and use it to manage User’s sales and service workforce and business. The Service is based on the Mapsly Internet-based geo-intelligence software platform (the “Mapsly Software”) that is hosted by Mapsly or on Mapsly’s behalf and accessible by User remotely through the Mapsly website and mobile applications.
1.2 Business Use. The Service is intended solely for use in User’s trade or business and not for personal, family, or household purposes.
1.3 Third-Party Services. The Service interoperates with third-party products, platforms, and services, including CRM systems, spreadsheet platforms, and mapping and data providers (“Third-Party Services”). Third-Party Services are not part of the Service, and User’s use of them is governed by the applicable third party’s terms. Mapsly does not control Third-Party Services and is not responsible for their availability, accuracy, security, or continued interoperability with the Service. If a third party materially changes, restricts, or withdraws an API or other integration mechanism on which an integration depends, Mapsly may modify, suspend, or discontinue the affected integration without liability to User, and will use commercially reasonable efforts to notify affected Users.
1.4 AI Features. Certain features of the Service use artificial intelligence or machine learning technologies, including features that generate, summarize, transcribe, or suggest content or actions (“AI Features”). AI Features are probabilistic in nature: outputs may be inaccurate, incomplete, or unsuitable for User’s purposes, and may vary for similar inputs. User is responsible for reviewing the outputs of AI Features before relying on them or applying them to User Data, and remains solely responsible for all data written to its systems through the Service. AI Features are provided “as is” and may be modified, supplemented, or discontinued over time. Mapsly does not use User Data or User’s Confidential Information to train generalized artificial intelligence or machine learning models; User Data may be processed by AI model providers acting as Mapsly’s sub-processors solely to provide the Service to User.
2. GRANT OF LICENSE AND USE OF SERVICE
2.1 Grant of license. Subject to this Agreement, Mapsly grants to User a limited, non-transferable, non-exclusive, non-sublicensable right and license to access and use the Service for the Term of this Agreement (the “License”) unless terminated earlier.
2.2 Usage by User’s employees and contractors. User may allow its employees and contractors (collectively, “End-Users”) to access the Service, in compliance with these Terms of Service, for the sole benefit of User. User is responsible for ensuring its End-Users comply with these Terms of Service.
3. PAYMENT
3.1 Subscription to Service. The Service becomes available to User through subscription to Service and after payment of the applicable subscription fee (the “Service Fee”). All fees are payable in advance and, except as expressly set forth in this Agreement or required by applicable law, are non-refundable and non-creditable, including fees for annual subscriptions paid up front. Mapsly may elect, in its sole discretion, to issue a refund or credit in a particular case; doing so does not obligate Mapsly to issue refunds or credits in any other case and does not waive this Section.
3.2 Billing Date and Billing Period. The Service is charged monthly or annually. For a monthly subscription, the “Billing Date” is the day of the month of the first Service Fee payment, and a “Billing Period” starts on the Billing Date of a month and lasts until the Billing Date of the next month. For an annual subscription, the Billing Date is the day of the year of the first payment, and the Billing Period starts on the Billing Date of a year and lasts until the one-year anniversary of the Billing Date. Subscriptions renew automatically for successive Billing Periods at the then-current rates unless User cancels the subscription before the start of the next Billing Period. For annual subscriptions, Mapsly will send a renewal notice to the email address associated with User’s account in advance of the renewal date.
3.3 Dynamic pricing. The Service Fee for each month is determined based on User’s current usage metrics (including without limitation User’s number of purchased user seats, the volume of User Data, and activated additional paid features) in accordance with Mapsly pricing published at https://mapsly.com/pricing وقد يتغير من شهر لآخر مع تغير مقاييس استخدام المستخدم.
في كل مرة يتغير فيها الرسم التقديري للخدمة للشهر المقبل، سيقوم Mapsly بإخطار المستخدم عبر البريد الإلكتروني، ما لم يكن التغيير قد تم بواسطة المستخدم في قسم الفوترة في Mapsly Software.
The pricing structure, prices of particular features, and billing methods may be updated over time. These changes shall not affect User within the current Billing Period, and User will be notified of such changes at least 30 days in advance. If Mapsly and User executed Quotes with individual pricing, the individual pricing in the Quotes takes priority.
3.4 Upgrading and Downgrading. عندما يرقّي المستخدم إلى خطة دفع أعلى أو يشتري مقاعد إضافية للمستخدم، ستقوم Mapsly بفرض مبلغ متناسب حتى نهاية فترة الفوترة الحالية. عندما يقلّل المستخدم الاشتراك إلى خطة دفع أقل أو يزيل مقاعد المستخدم، سيُطبق رسم الخدمة الجديد بدءًا من دورة الفوترة التالية.
3.5 Trial Period. For a limited period of time, Mapsly may offer User to use the Service without payment (the “Trial Period”), as designated at https://mapsly.com/pricing. Some features of the Service may not be available during the Trial Period or may be available under stricter usage limits. After the Trial Period ends, User must subscribe to a paid account in order to continue to use the Service.
3.6 Suspension of Service. If any amounts owed by User for the Service are fourteen (14) or more days overdue, Mapsly may, without limiting Mapsly’s other rights and remedies, suspend User’s subscription and access to the Service until the overdue amounts are paid in full. Mapsly may also suspend User’s access to the Service, in whole or in part, if Mapsly reasonably determines that (i) User’s use of the Service violates Section 6 or poses a security risk to the Service or any third party, or (ii) continued provision of the Service to User could expose Mapsly to liability or is prohibited by applicable law. Mapsly will limit any such suspension in scope and duration to what is reasonably necessary and will restore access promptly once the grounds for suspension are cured. Suspension does not relieve User of its payment obligations, and no Service Fees will be refunded or credited for periods of suspension under this Section.
3.7 Taxes. Fees are exclusive of all taxes, levies, duties, and similar governmental assessments of any nature, including value-added, sales, use, and withholding taxes (“Taxes”). User is responsible for all Taxes associated with its purchases under this Agreement, other than taxes based on Mapsly’s net income. If User is required by applicable law to withhold or deduct any amount from a payment to Mapsly, User shall increase the payment so that Mapsly receives the full amount it would have received absent the withholding or deduction, and shall provide Mapsly with official receipts or other evidence of payment of the withheld amounts.
3.8 Late Payments. Any amounts not paid when due accrue interest at the rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is lower, from the due date until paid in full.
4. SERVICE UPTIME COMMITMENT
4.1 Maintenance. Mapsly may from time to time perform scheduled maintenance, system upgrades, and infrastructure improvements to maintain and enhance the Service, which may require temporary unavailability of the Service. Mapsly will use reasonable efforts to provide Users with at least forty-eight (48) hours’ advance notice for scheduled maintenance and to minimize the duration and impact of such maintenance windows.
4.2 Disclaimer. WHILE MAPSLY STRIVES TO MAINTAIN HIGH AVAILABILITY AND MINIMIZE DOWNTIME, USER ACKNOWLEDGES THAT SOME INTERRUPTIONS ARE UNAVOIDABLE. ACCORDINGLY, EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, MAPSLY SHALL NOT BE LIABLE FOR ANY LOSS OF BUSINESS, REVENUE, OR DATA, OR FOR ANY INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM SERVICE UNAVAILABILITY, INCLUDING DURING PERIODS OF MAINTENANCE OR UPDATES.
4.3 Downtime definition. “Downtime” means any period during which the Service is unavailable or fails to perform its core functionality as a result of an unplanned event or incident within Mapsly’s systems or infrastructure, measured from the time the unavailability is detected or reported until it is resolved.
Downtime does not include any period of unavailability or degraded performance that is:
(A) due to Scheduled Maintenance, during which Mapsly provides at least forty-eight (48) hours’ advance notice via in-app messaging or email;
(B) due to Emergency Maintenance that is necessary to protect system integrity or security;
(C) caused by factors beyond Mapsly’s reasonable control, including but not limited to force majeure events, acts of government, widespread internet disruptions, or failures of hosting providers or third-party integrations;
(D) attributable to User’s systems, software, network, internet access, or misuse of the Service in violation of this Agreement; or
(E) due to features identified as Beta, preview, or non-generally available functionality.
4.4 Monthly Uptime Percentage. Mapsly will use commercially reasonable efforts to make the Service available with a Monthly Uptime Percentage of at least 99.0% (the “Minimum Service Commitment”), measured over each calendar month. Certain subscription plans may include a stricter uptime commitment (e.g., 99.5% or 99.9%), in which case the higher commitment specified in the applicable plan or Quote shall apply. “Monthly Uptime Percentage” is defined as the total number of minutes in a calendar month, minus the number of minutes of “Downtime”, divided by the total number of minutes in that month.
4.5 Service Credit. If the applicable uptime commitment under Section 4.4 is not met in two (2) consecutive calendar months, User may request a service credit equal to one week of the pro-rated Service Fee.
4.6 Service Credit Eligibility. To be eligible for the Service Credit, User must submit a written request to Mapsly’s support team at [email protected] within 15 calendar days after the end of the second affected month, including:
• The dates and times of each occurrence of Downtime,
• A brief description of the impact on Service availability, and
• Any supporting information or logs reasonably available to User.
Approved credits:
• Will be applied to future subscription invoices,
• Are non-transferable, non-refundable, and not redeemable for cash.
4.7 Exclusive Remedy. The credit described above constitutes User’s sole and exclusive remedy for Mapsly’s failure to meet the applicable uptime commitment under Section 4.4.
5. USER DATA; AGGREGATE DATA
5.1 User Data. All data uploaded by User to or created within the Mapsly Software (“User Data”) remains the property of User. User owns all rights, title and interest in and to User Data. During the Term, User grants Mapsly a worldwide, non-exclusive, royalty-free, non-sublicensable (except as needed to provide the Service) right and license to access and use User Data to provide the Service to User and to monitor and improve the Service. This license continues for the Term; User may not revoke it during the Term except by canceling the subscription pursuant to Section 11.2, in which case the license terminates when this Agreement terminates. User Data does not include account, authentication, billing, support, telemetry, and usage information that Mapsly processes as an independent controller, as described in the Privacy Policy.
يجب على المستخدم أن يقوم بعمل نسخة احتياطية من بيانات المستخدم خلال مدة هذا الاتفاق، وقد لا يكون لديه إمكانية الوصول إلى بيانات المستخدم عبر الخدمة بعد إلغاء الاشتراك في الخدمة أو إذا تم إنهاء الاتفاق بأي طريقة أخرى.
5.2 Privacy Policy. Mapsly’s Privacy Policy (the “Privacy Policy”), located at https://mapsly.com/privacy-policy, describes how Mapsly processes personal information as an independent controller, including account, authentication, billing, support, usage, website, and marketing information. Mapsly’s processing of personal data on User’s behalf is governed by the DPA (Section 5.4), not the Privacy Policy. User acknowledges the Privacy Policy and that Mapsly may update it as described therein.
5.3 Statistical Data. Mapsly may collect, develop, create, extract, compile, synthesize, and analyze statistics, benchmarks, measures, and other information (the “Statistical Data”) based on User Data that is:
• aggregated and anonymized and neither identifiable nor capable of being re-identified with respect to any person (including any End-User) or entity,
• combined with the data of other customers or additional data sources, and
• presented in a way that does not reveal User’s identity or the identities of its users.
Such “Statistical Data” will be owned solely by Mapsly and may be used for any lawful business purpose without a duty of accounting to User. Mapsly will not attempt to re-identify Statistical Data.
5.4 Data Processing Addendum. To the extent Mapsly processes personal data on behalf of User in providing the Service, the Mapsly Data Processing Addendum available at https://mapsly.com/dpa (the “DPA”) is incorporated into and forms part of this Agreement. With respect to the processing of personal data, in the event of a conflict: (i) the Standard Contractual Clauses (as defined in the DPA) control to the extent required by their terms; (ii) the DPA controls over these Terms of Service; and (iii) for all matters other than the processing of personal data, these Terms of Service control.
6. USER OBLIGATIONS
6.1 Acceptable Use Policy. User may not:
• sell, resell, rent, lease, license, sublicense, transfer, assign, distribute or otherwise commercially exploit the Service or make it available to any third party in any way except as permitted by this Agreement;
• intentionally or unintentionally violate any applicable local, state, national and international laws and regulations;
• use the Service to store or transmit infringing, unsolicited marketing emails, libelous, or otherwise objectionable, unlawful or tortious material;
• store or transmit material in violation of third-party rights;
• interfere with or disrupt the Service, its integrity or performance;
• test, probe, or scan vulnerability of the Service, or attempt to gain unauthorized access to the Service or its related systems or networks;
• circumvent or attempt to circumvent any usage control features of the Service;
• reverse engineer or access the Service for the purpose of building a competitive product or service, or copy any of Mapsly’s features or functions.
6.2 Obligation to provide true information. User agrees to provide accurate and up-to-date information about itself during the registration in the Service and to maintain this information accurate and up-to-date during the term of this Agreement.
6.3 Responsibility for account. User is solely responsible for: (i) keeping Mapsly login information secure and confidential; (ii) User Data; and (iii) all activity in User’s account in the Service.
6.4 Consents and Legal Bases. User represents and warrants that it has provided all notices to, and obtained all consents where required from, End-Users and other data subjects, and has established all other lawful bases required under applicable law for the collection and processing of User Data through the Service, including without limitation End-User location data collected through location tracking, check-in, and similar features. User is solely responsible for determining whether its use of such features complies with the laws applicable to User, including employment and employee-monitoring laws.
6.5 Export Control and Sanctions. User represents and warrants that User (i) is not located in, organized under the laws of, or ordinarily resident in any country or territory that is subject to comprehensive sanctions administered by the United States (including by the Office of Foreign Assets Control), the European Union, or the United Kingdom; (ii) is not identified on any applicable government list of prohibited, denied, or restricted parties; and (iii) will not use or access the Service, or permit any End-User to use or access the Service, in violation of any applicable export control or sanctions laws.
7. LIMITED WARRANTY; DISCLAIMER
USER UNDERSTANDS AND AGREES THAT MAPSLY’S SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MAPSLY, ITS AFFILIATES, AND SUPPLIERS DO NOT MAKE, AND HERE DISCLAIM, ALL WARRANTIES OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, QUALITY, SUITABILITY, OPERABILITY, SYSTEM INTEGRATION, NON-INTERFERENCE, WORKMANSHIP, TRUTH, ACCURACY, ABSENCE OF DEFECTS, WHETHER LATENT OR PATENT, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE.
NO AGENT, REPRESENTATIVE, OR RESELLER OF MAPSLY IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THE WARRANTIES SET FORTH HEREIN. MAPSLY DOES NOT WARRANT THAT:
• THE USE OF MAPSLY SOFTWARE OR THE MAPSLY SERVICES WILL BE SECURE, TIMELY, UNINTERRUPTED, OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR DATA;
• THE MAPSLY SOFTWARE OR THE MAPSLY SERVICE WILL MEET USER’S REQUIREMENTS OR EXPECTATIONS;
• THE QUALITY OF ANY INFORMATION OR OTHER MATERIAL OBTAINED BY USER THROUGH MAPSLY SOFTWARE OR THE MAPSLY SERVICES WILL MEET USER’S REQUIREMENTS OR EXPECTATIONS OR BE ACCURATE OR RELIABLE;
• THE SERVERS THAT MAKE MAPSLY SOFTWARE AND THE MAPSLY SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
MAPSLY SOFTWARE AND MAPSLY SERVICES MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. MAPSLY IS NOT RESPONSIBLE FOR ANY DELAYS OR OTHER DAMAGES RESULTING FROM SUCH PROBLEMS. USER SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO USER’S SYSTEMS OR LOSS OF DATA THAT RESULTS FROM USE OF MAPSLY SOFTWARE, MAPSLY SERVICES, OR THIRD PARTY OFFERINGS.
8. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WHATSOEVER SHALL EITHER MAPSLY OR ITS AFFILIATES, OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, SHAREHOLDERS, AGENTS, LICENSORS OR REPRESENTATIVES, NOR USER OR ITS AFFILIATES, OR THEIR RESPECTIVE EMPLOYEES, OFFICERS, SHAREHOLDERS, AGENTS, LICENSORS OR REPRESENTATIVES, BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS OR REVENUE, INCLUDING BUT NOT LIMITED TO LOSS OF SALES, DATA, PROFIT, REVENUE, GOODWILL, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR UNAUTHORIZED ACCESS TO INFORMATION AND THE LIKE, EVEN IF EITHER PARTY OR AN AFFILIATE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL EITHER PARTY OR ITS AFFILIATES BE LIABLE TO THE OTHER PARTY FOR AN AMOUNT IN EXCESS OF THE TOTAL MONETARY AMOUNT ACTUALLY RECEIVED BY MAPSLY FROM USER FOR THE SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT WHICH GAVE RISE TO THE CLAIM. THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION DO NOT APPLY TO: (I) USER’S OBLIGATION TO PAY FEES AND TAXES DUE UNDER THIS AGREEMENT; (II) USER’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 12.2; (III) USER’S BREACH OF SECTION 6.1 (ACCEPTABLE USE POLICY) OR USE OF THE SERVICE IN VIOLATION OF APPLICABLE LAW; OR (IV) USER’S BREACH OF SECTION 9 (MUTUAL CONFIDENTIALITY). MAPSLY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION 12.1 ARE SUBJECT TO THE LIMITATIONS IN THIS SECTION.
9. MUTUAL CONFIDENTIALITY
9.1 Definition. “Confidential Information” is oral, electronic, or written information that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of its disclosure. Mapsly’s Confidential Information includes without limitation the non-public information about pricing, features, and performance of the Service. User’s Confidential Information includes, without limitation, User Data.
9.2 Exclusion. المعلومات السرية لا تشمل ما يلي:
• information that is currently publicly available or that becomes publicly available without breach of this Agreement by the receiving party (the “Recipient”);
• information that was acquired by the Recipient without restriction on its use or disclosure before the information was received from the disclosing party (the “Discloser”);
• information that was obtained by the Recipient without restriction on its use or disclosure from a third party authorized to make the disclosure;
• information independently developed by the Recipient without using or referring to the Discloser’s Confidential Information.
9.3 Protection of Confidential Information. The Recipient may only use the Discloser’s Confidential Information in relation to this Agreement. The Recipient shall maintain the confidentiality of the Discloser’s Confidential Information with at least the same degree of care that it uses to protect its own confidential and proprietary information, implement reasonable administrative, physical, and technical safeguards, and no less than a reasonable degree of care. The Recipient shall not disclose any of the Discloser’s Confidential Information except to the Recipient’s employees, contractors, agents, and professional advisers who have a need to know the information to exercise the Recipient’s rights or perform the Recipient’s obligations under this Agreement, in which case Recipient shall cause these recipients to agree to and abide by commercially reasonable confidentiality terms. The obligations in this Section 9 survive for five (5) years after termination of this Agreement, except that obligations with respect to trade secrets continue for as long as the information remains a trade secret under applicable law, and obligations with respect to personal data continue as required by the DPA and applicable law.
9.4 Compelled Disclosure. إذا كان المستلم ملزمًا بموجب القانون أو بأمر صادر عن محكمة أو جهة حكومية ذات صلاحية بالكشف عن أي من المعلومات السرية الخاصة بالمُفصح، فعندئذٍ (إلى الحد الذي يسمح به القانون) يجب على المستلم إخطار المُفصح كتابيًا بالإفشاء المطلوب على الفور، حتى يتمكن المُفصح من حماية معلوماته السرية.
10. RESERVATION OF RIGHTS
البرمجيات، عمليات سير العمل، واجهة المستخدم، التصاميم، المعرفة الفنية، والتكنولوجيات الأخرى المقدمة من Mapsly كجزء من الخدمة هي ملكية حصرية لـ Mapsly ومرخصيها، وتظل جميع الحقوق والعنوان والمصالح المتعلقة بهذه العناصر، بما في ذلك كل حقوق الملكية الفكرية المرتبطة، محفوظة حصرياً لـ Mapsly. تحتفظ Mapsly بجميع الحقوق ما لم يتم منحها صراحةً بموجب هذه الاتفاقية.
11. TERM AND TERMINATION
11.1 Term. This Agreement starts when User accepts these Terms of Service and continues until the end of the paid period after the subscription to Service has been canceled, unless the Agreement is terminated earlier by either Party.
11.2 Cancellation of Service by User. User may terminate this Agreement by canceling the subscription to Service at any time, without providing notice. After the subscription has been canceled, User may continue to use the Service until the end of the paid period, after which the Agreement is terminated. User is not charged after the date of cancellation but is responsible for all charges incurred up until the date of cancellation. Mapsly is not obligated to refund any of the already paid fees. After this Agreement is terminated, User can no longer access User Data via the Service. User is responsible for exporting User Data before this Agreement terminates. Following termination, Mapsly will delete User Data in accordance with the DPA, no later than ninety (90) days after termination, except to the extent applicable law requires retention. Mapsly may, but is not obligated to, provide reasonable assistance with the export of User Data during that period at Mapsly’s then-current rates.
11.3 Termination for cause. Either Party may terminate the Agreement with immediate effect and without incurring any additional liability by serving written notice, if: (i) the other Party files a petition for bankruptcy or is adjudicated as bankrupt; (ii) a petition in bankruptcy is filed against the other Party and such petition is not removed or resolved within thirty (30) calendar days; (iii) the other Party makes an assignment for the benefit of its creditors or an arrangement for its creditors pursuant to bankruptcy law; (iv) the other Party discontinues its business; (v) a receiver is appointed over all or substantially all of the other Party’s assets or business; or (vi) the other Party is dissolved or liquidated.
11.4 Termination by Mapsly. Mapsly may terminate this Agreement with immediate effect by written notice if User’s breach of this Agreement involves unlawful conduct, fraud, a violation of Section 6.5 (Export Control and Sanctions), a material security risk to the Service or any third party, or a breach incapable of cure. For any other material breach by User, Mapsly may terminate this Agreement if the breach remains uncured thirty (30) days after Mapsly provides written notice describing the breach; Mapsly may suspend User’s access pursuant to Section 3.6 while a suspected breach is investigated or cured. Termination by Mapsly under this Section does not entitle User to any refund of prepaid fees, and any fees accrued but unpaid as of the date of termination become immediately due and payable.
11.5 Effect of Termination. إنهاء هذا الاتفاق لن يعفي أي طرف من أي مسؤولية عن خرقه.
12. INDEMNITY
12.1 Mapsly Indemnity.
General. Mapsly will defend or settle any third-party claim against User to the extent that such claim alleges that Mapsly Software alone, and not in combination with the User’s or a third party’s software or hardware, infringes or misappropriates a copyright, patent, trademark, or other intellectual property right (each, a “Claim”), contingent on the following: (i) User shall promptly notify Mapsly of such Claim; (ii) User shall allow Mapsly to solely control the defense and settlement of such Claim; and (iii) at Mapsly’s request and expense, User shall provide all reasonable assistance in the defense of such Claim.
Costs. Mapsly will pay reasonable infringement Claim defense costs incurred as part of Mapsly’s obligations above, settlement amounts negotiated by Mapsly, and the court awarded damages. Mapsly shall not be liable to User for any indirect damages including without limitation lost income or business.
Mitigation and Process. If any such infringement Claim which Mapsly is obligated to defend has occurred or appears likely to occur, Mapsly may at its sole discretion: (i) modify the Mapsly Software to make it non-infringing without materially reducing its overall functionality; (ii) procure the necessary rights; or (iii) terminate this Agreement and refund User prepaid and unused fees (if none of the options above is reasonably available).
Exclusions. Mapsly’s obligations above shall not apply if a Claim arises from: (i) Mapsly’s compliance with User’s specifications; (ii) technology not developed or provided by Mapsly (third-party components); (iii) use of Mapsly in combination with any other technology not provided by Mapsly where the alleged infringement relates to such combination; (iv) modifications or alterations to Mapsly software other than by Mapsly; (v) User’s continued use of Mapsly after Mapsly notifies User to stop using the Service because of a Claim; (vi) User systems; (vii) User’s violation of applicable law or this Agreement; or (viii) outputs of AI Features.
Exclusive Remedy. تنص فقرة "MAPSLY INDEMNITY" على المسؤولية الكاملة لـ Mapsly فيما يتعلق بانتهاك أي حقوق ملكية من قبل Mapsly، ويتنازل المستخدم بموجب هذا صراحة عن أية مسؤوليات أو التزامات أخرى على Mapsly فيما يتعلق بذلك.
12.2 User Indemnity. User will defend, indemnify, and hold harmless Mapsly and its affiliates, and their respective officers, directors, employees, agents, partners, and licensors, from and against any third-party claim, demand, or proceeding, and all resulting damages, settlements, costs, and reasonable attorneys’ fees, to the extent arising out of: (i) User Data, including any claim that User Data infringes or misappropriates a third party’s rights or violates applicable law; (ii) User’s or its End-Users’ use of the Service in violation of this Agreement or applicable law, including any unlawful monitoring or tracking of End-Users; (iii) User’s instructions, configurations, or integration of the Service with systems, software, or data not provided by Mapsly; or (iv) User’s material breach of Section 6 or Section 9, to the extent giving rise to the claim. Mapsly will: (a) promptly notify User of the claim, provided that delayed notice relieves User of its obligations only to the extent User is materially prejudiced by the delay; (b) permit User to control the defense and settlement of the claim, except that User may not settle any claim in a manner that imposes any liability, admission, or non-monetary obligation on Mapsly without Mapsly’s prior written consent; and (c) provide reasonable cooperation in the defense at User’s expense.
13. GOVERNING LAW AND ARBITRATION
THIS AGREEMENT IS GOVERNED BY THE LAWS OF DELAWARE, WITHOUT REGARD TO CONFLICT OF LAWS PRINCIPLES. THE PARTIES AGREE THAT THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS IS SPECIFICALLY EXCLUDED FROM APPLICATION TO THESE TERMS. ANY DISPUTE BETWEEN USER AND MAPSLY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL BE REFERRED TO AND FINALLY RESOLVED BY BINDING ARBITRATION BEFORE A SINGLE ARBITRATOR, ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES. THE SEAT OF ARBITRATION IS WILMINGTON, DELAWARE; HEARINGS MAY BE CONDUCTED REMOTELY; AND THE PROCEEDINGS SHALL BE CONDUCTED IN ENGLISH AND KEPT CONFIDENTIAL. JUDGMENT ON THE AWARD MAY BE ENTERED IN ANY COURT OF COMPETENT JURISDICTION. ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING, AND THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN THE CLAIMS OF MORE THAN ONE USER. TO THE EXTENT PERMITTED BY APPLICABLE LAW, EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY. NOTWITHSTANDING THE FOREGOING, EITHER PARTY MAY SEEK TEMPORARY OR PRELIMINARY INJUNCTIVE RELIEF IN ANY COURT OF COMPETENT JURISDICTION TO PRESERVE THE STATUS QUO OR PROTECT ITS CONFIDENTIAL INFORMATION OR INTELLECTUAL PROPERTY PENDING ARBITRATION. THE PREVAILING PARTY IN ANY ARBITRATION OR LITIGATION IS ENTITLED TO RECOVER ITS REASONABLE ATTORNEYS’ FEES AND COSTS FROM THE OTHER PARTY.
14. OTHER TERMS
14.1 Entire Agreement and Changes. This Agreement, including any Quotes executed under it, constitutes the entire agreement between User and Mapsly with respect to the Services, and supersedes and replaces all prior and contemporaneous agreements, proposals, understandings, and communications—whether oral or written. In the event of any conflict between this Agreement and any such prior agreement, the terms of this Agreement shall control, unless expressly stated otherwise in a written agreement signed by both Parties that references this Agreement by name. This Agreement does not supersede any non-disclosure or confidentiality agreement previously executed between the Parties, except to the extent such agreement expressly states that it is superseded by this Agreement; if both this Agreement and such an agreement apply to the same Confidential Information, the provision providing greater protection controls.
Mapsly may amend this Agreement (other than Section 13, Governing Law and Arbitration) from time to time by posting the amended version at https://mapsly.com/terms and updating the effective date. Mapsly will notify User by email and/or in-app notification at least thirty (30) days before the effective date of any amendment that materially reduces User’s rights or materially increases User’s obligations; amendments that are not material — including corrections, clarifications, and changes required to comply with applicable law — take effect upon posting. User’s continued use of the Service on or after the effective date of an amendment constitutes acceptance of the amended Agreement. If User does not agree to an amendment, User’s sole and exclusive remedy is to stop using the Service and cancel the subscription pursuant to Section 11.2 before the effective date; if the amendment materially reduces User’s rights or materially increases User’s obligations and User cancels on this basis before the effective date, Mapsly will refund the prepaid fees prorated for the unused portion of the then-current Billing Period. This Section does not authorize Mapsly to unilaterally modify any term expressly set forth in a mutually executed Quote or Order Form for so long as that Quote or Order Form remains in effect (see Section 14.2). Amendments to Section 13, and any other amendment or waiver not made in accordance with this Section, require the signed written consent of both Parties. Neither failure nor delay on the part of any Party in exercising any right, power, or privilege hereunder shall operate as a waiver of such right, nor shall any single or partial exercise of any such right, power, or privilege preclude any further exercise thereof or the exercise of any other right, power, or privilege.
14.2 Order of Precedence. In the event of any conflict between these Terms of Service and the provisions of a mutually executed Quote, Order Form, or other written agreement that expressly references these Terms, the provisions of the Quote or agreement shall prevail solely with respect to the subject matter addressed in such document. All other provisions of these Terms shall remain in full force and effect.
14.3 Independent Contractors. It is expressly agreed that Mapsly and User shall be independent contractors and that the relationship between them shall not constitute a partnership, joint venture or agency.
14.4 Severability. في حالة تحديد أن أي بند من بنود هذه الاتفاقية باطل أو غير قابل للتنفيذ، فإن ذلك لن يؤثر على بقية الاتفاقية التي ستظل سارية المفعول.
14.5 Force Majeure. Except for the payment of monies, neither Party is liable for events beyond its reasonable control, including, without limitation Force Majeure events. “Force Majeure” means any cause beyond the reasonable control of a Party including, but not limited to, an act of God, an act or omission of civil or military authorities of a state or nation, epidemic, pandemic, fire, strike, flood, riot, war. In the event of any such excused delay, the time for performance of such obligations shall be extended for a period equal to the time lost by reason of the delay. A Party claiming the benefit of this provision shall, as soon as reasonably practicable after the onset of any Force Majeure event, (a) provide written notice to the other Party of the nature and extent of any such Force Majeure condition; and (b) use commercially reasonable efforts to avoid or remove any such causes and resume performance under this Agreement as soon as reasonably practicable.
14.6 Publicity. Mapsly has the right to display User’s corporate name and trademarks on Mapsly’s website and marketing materials identifying User as a subscriber to the Service, unless User notifies Mapsly in writing within thirty (30) days of accepting these Terms of Service that User does not grant Mapsly such rights. Mapsly will use User’s trademarks in accordance with any brand guidelines User provides to Mapsly and will not issue a press release, publish a case study naming User, or state or imply User’s endorsement of Mapsly without User’s prior written consent.
14.7 Survival of Terms. Sections 5.3, 7, 8, 9, 10, 11.5, 12, 13, and 14, together with any payment obligations accrued prior to termination and any other terms that by their nature should survive, will survive termination or expiration of this Agreement.
14.8 Feedback. If User provides feedback, suggestions, evaluations, feature requests or ideas to Mapsly (collectively, “Feedback”), User hereby irrevocably assigns all intellectual property rights related to the Feedback to Mapsly, and Mapsly (and its customers) may use it without obligation to User.
14.9 Authority. Each Party represents and warrants that it has the full right, power, and authority to enter into this Agreement. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this Agreement.
14.10 Language. This Agreement and all related documents have been prepared in English. Any translation displayed on mapsly.com is for convenience only. In the event of any inconsistency or conflict between a translated version and the English version available at https://mapsly.com/terms, the English version shall prevail.
14.11 Notices. Mapsly may provide notices to User under this Agreement by email to the email address associated with User’s account, by in-app notification, or by posting within the Service, and such notices are deemed received when sent or posted. User is responsible for keeping its account email address accurate and current. Notices to Mapsly must be sent by email to [email protected] or by mail to Mapsly LLC, 440 N Barranca Ave #4985, Covina, CA 91723, USA, and are deemed received upon confirmed delivery.
14.12 Assignment. User may not assign or transfer this Agreement, in whole or in part, without Mapsly’s prior written consent, and any attempted assignment in violation of this Section is void; provided that User may assign this Agreement in its entirety, upon written notice to Mapsly, to a successor in connection with a merger, acquisition, or sale of all or substantially all of User’s assets, so long as the successor is not a competitor of Mapsly. Mapsly may assign this Agreement to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of Mapsly’s assets. Subject to the foregoing, this Agreement binds and benefits the Parties and their permitted successors and assigns.