Applied AI Engineer (Voice & Agents)

Mapsly Hakkında

Mapsly is an AI-native geo-intelligence and field operations platform. It connects natively to Salesforce, HubSpot, Zoho, Pipedrive, Creatio, monday.com, Smartsheet, Airtable, and other leading CRMs and work platforms — automatically mirroring each customer’s data model, custom objects, and fields included — and gives field teams a live map to plan territories, optimize routes, and run their day. With Mapsly AI, reps talk while their CRM updates itself, and AI plans, coaches, and follows up. Mapsly is SOC 2 Type II certified and serves field sales and service teams worldwide.

Rolü

Mapsly AI is how field reps talk to their CRM: they speak, records update, and the assistant plans routes, preps meetings, and follows up. The platform behind it — a real-time voice assistant and an agent layer that safely reads and writes CRM data through typed tool contracts — is live with customers and expanding fast, and we’re growing the team that builds it. You’ll ship agentic features end-to-end, from conversation and tool design to production rollout, on a modern TypeScript stack.

What You’ll Do

  • Ship agent features end-to-end: from tool schemas and conversation flows to rollout and measurement in production

  • Extend the tool layer: MCP-based tool servers with schema-first, typed contracts that let agents read and write CRM data safely across every platform we support

  • Own the real-time path: streaming voice pipelines — latency, interruption handling, transcription quality, cost/performance

  • Make quality measurable: evals, tracing, and guardrails, treating agent behavior as an engineering discipline rather than vibes

  • Turn field workflows into capabilities: work with our Solutions Engineers and customers to encode real field-sales workflows into assistant skills

What We’re Looking For

  • Production TypeScript/Node experience on shipped systems

  • Hands-on LLM engineering: tool/function calling, structured outputs, and prompt-and-eval iteration on real product features

  • Schema-first habits: typed contracts and validation as design tools, not afterthoughts

  • Solid backend fundamentals: Postgres, API design, idempotency, queues

  • Bias to ship: build, measure, iterate

  • Bonus: real-time voice (streaming ASR/TTS or speech-to-speech), MCP, LLM observability and eval tooling, CRM ecosystems

Neden Mapsly?

  • AI is the product, not a sidecar feature — paying field teams use it every day

  • Green space with real constraints: latency budgets, noisy field environments, enterprise data safety

  • Small, senior team: direct access to the founder; decisions in hours, not quarters

  • Remote-first with flexible hours

Nasıl Başvurulur

Send your resume and links to things you’ve shipped (repos, demos, write-ups) to [email protected].

Platform Engineer (DevOps & Cloud Infrastructure)

Partnerships Manager (CRM Marketplaces & Ecosystems)

Solutions Engineer (Pre-Sales, Implementation & Success)

Applied AI Engineer (Voice & Agents)

Enterprise Customer Success Manager (Onboarding & Expansion)