Plan optimal routes for yourself or your entire team, for today or days ahead, on your laptop or on your mobile on-the-go. Add leads, accounts, contacts or any other object to the route. Or fill the route automatically from your calendar.
Set working hours as well as the default starting and ending locations and default meeting length.
The route is optimized based on live traffic if you’re departing now, or based on historic traffic if you set a custom departure date and time. If necessary, Mapsly will re-arrange your waypoints to minimize your drive time (solves the traveling salesman problem).
View the full schedule for the day, with expected arrival time at each waypoint, how early or late you’re arriving based on the meeting’s start time in the calendar.
Navigate to a waypoint using your favorite app in one clicks, check in and out of your meeting, or open the record in your CRM mobile app to log more data or upload files.
Mark as waypoint as visited to automatically rebuild the route from your current location and update the ETA to the remaining stops.
Set up your working days and hours, the default start and finish locations, and the default meeting length. Add addresses that you frequently visit to My locations.
Add records of any object to the route using the lasso tool on the map, or by clicking Add to route in the map popup, record view popup, or the table view.
Check the Add from calendar box to automatically fill your route with your calendar meetings. The route then will show how early or late you are to each meeting based on your estimated arrival time (ETA).
Adjust the staring and ending locations in one click/tap, travel mode. And indicate whether Mapsly should re-arrange waypoints to minimize your drive time. Optionally, adjust your truck parameters. Then build the route.
Trip mode highlights your next stop, and offers 1-click access to most used actions:
After you completed your visit, click Mark as visited hide it from your route, re-build your route from your current location and update forecast arrival time to all remaining stops. At any time, slide from the right to open the route panel to see your ETAs and see how early or late you are to each of your calendar meetings.
This case study demonstrates a scenario in which a service agent navigates to their today’s jobs
This demo video showcases Mapsly features for field agents (like sales reps or service teams):
In this scenario, an agent (who may or may not be a CRM user) is assigned service jobs: in Mapsly, the agent’s supervisor pre-configured several map layers that include only jobs assigned to the agent:
The agent hides all layers except Today’s jobs and uses the routing lasso tool to add all today’s jobs to the Route pane. Then they build an optimized route from their default (“Home”) location to a previously saved location (“Office”), while taking into account the current traffic, and then switch to the “Trip mode” to follow the route.
The Trip mode’s waypoint panel shows the route to the first stop, and the agent clicks “Navigate” to navigate to the location using Waze. Apart from Waze, they can navigate using Google Maps or Apple Maps as well.
When the agent arrives at the first job’s location, they check into the job by clicking the Start job button and fill in notes that are immediately saved to the job record in the CRM along with the agent’s location, distance from the job’s location and the “Verified: Yes” flag confirming that the agent’s is within the 1/4 of a mile (or km, depending on your Mapsly account’s distance units) from the job’s location.
Once the agent completes the job, they check out of the job by clicking the Finish job button and fill in the notes that are, just like in case of the Start job process, also immediately saved to the job record in the CRM along with the agent’s current location, distance from the job’s site, “Verified: Yes” flag confirming agent’s presence at the site, and the actual job’s duration.
Then the agent clicks the Mark as visited on the current route waypoint to remove it from the current route and rebuild the route from their current location to the next job, which also refreshes estimated time of arrival (ETA) at all remaining jobs.
Then the agent clicks the Open in Zoho CRM button to open the job’s record in the Zoho CRM mobile app. Please note that this feature is available only if the user is a Zoho CRM user logged into their Zoho CRM mobile app. The same way Mapsly works with other CRMs’ mobile apps.
Start job and Finish job in this demo scenario are custom processes build with the Mapsly automation suite, each consisting of a custom button embedded into the Service job’s custom object waypoint’s menu, a form with a Notes field and an Update record action that saves data to the job’s CRM record in real time. The process can be adjusted to create new Check-in/Check-out records, timeline events, meetings; send emails or text messages or include any other sequence of actions available in the automation suite.
Optionally, agents may be prevented from checking in or out of a job if they are too far away from the job’s site.
Also, you may require agents to activate location tracking so the team’s supervisor could see their real-time location on the map, as well as history of movements.