• Go to Setup in the Mapsly main menu
• In Setup click the ‘+’ button to add a new data source, select Connector フレッシュワークス

 

• You’ll be prompted to enter your CRM url and API key:

To find your CRM URL and API key, please in your Freshworks account go to Admin Settings -> Apps & Integrations -> API Settings. You will be prompted to check the CAPTCHA to have your API credentials.

Copy your bundle alias and paste it as a CRM URL.

Copy your API key and paste it as an API key in Mapsly Connection settings.

 

Important! Your CRM URL will be different depending on whether you are using Freshworks or Freshsales. Please find examples below:

​Freshworks:
​https://mapsly-org.myfreshworks.com/crm/sales
​​Freshsales:
​https://mapsly-org.freshsales.io