Field operations move in real time—and so can your CRM. With Mapsly geofencing, entering a defined radius can trigger automated CRM workflows, capture timestamps and ETAs, and keep managers up to speed as technicians move through the day. Dispatch sees live location, status, and commitments on one map, while updates write back to CRM records for clear accountability without extra apps or manual check-ins.
On the ground
Radius-based triggers: Fire workflows the moment an FST (field service technician) enters a geofence around a site—e.g., a service location or voting center—to auto-log check-in, update ETA, or send arrival notifications.
These triggers turn presence into action: as soon as a tech crosses the boundary, the right CRM fields update, stakeholders get notified, and the visit moves forward without phone calls or clipboard steps.
Hands-free timestamps: On enter/exit, write check-in/check-out times and on-site duration back to the related record in your CRM.
Reliable time-on-site data is captured in the background, creating a defensible trail for SLAs, payroll, and customer reports—no guesswork, no missing notes, just clean start/stop history tied to each address.
Live oversight: Management can watch technician locations update on the map in real time, with status chips (En-route / On-site / Completed).
Supervisors see the day unfold at a glance, spot delays early, and shift assignments with confidence—keeping schedules realistic while communicating accurate ETAs to customers.
Safety & accountability gains
⏱️ Timeliness verified: Automatic on-time arrival tracking and alerts when someone is running late.
📍 Proof of presence: Reliable on-site verification via geofence events written back to CRM for audits and SLAs.
🛡️ Team safety: Instant visibility into who is where, enabling quick check-ins during incidents and safer lone-worker operations.
Bringing geofences, live location tracking, and CRM write-back into one flow turns movement into measurable progress—fewer misses, faster updates, and a shared view of the day everyone can trust.
Want to see it live on your routes? Schedule a quick session with our solution engineer.
