Mapsly vs Map My Customers

Your Whole Team in One Planning Run.

Map My Customers optimizes up to 69 stops—one rep, one day at a time. Mapsly plans every rep across multi‑day, recurring cadences.

Mapsly on laptop Mapsly mobile route
Multi-rep, multi-day routing in one run
Territories with boundary import and Census data
Free trial + implementation included
At a Glance

Side-by-Side Snapshot.

Verbatim caps from Map My Customers’ public documentation, footnoted at the bottom of the page—next to what ships with Mapsly.

Capability
Map My Customers Field sales execution app
Mapsly Field-ops platform
Маршрутизация
Stops per planning run
Up to 69 stops per route1
Thousands of stops—the whole team in one run
Planning horizon
Single-day routes1
Multi-day, recurring cadences
Multi-rep optimization in one run
Capacity, skills, and open hours in the optimizer
Field operations
Native iOS and Android apps
Offline data scope
Offline activity capture and voice notes2
Offline maps + CRM data, built in
Field capture: photo, video, e-signature, barcode / QR
Photos & business-card scan3
Photo · video · e-signature · barcode / QR
Территории
Territory creation
Draw, or auto-generate by geography, accounts, or revenue4
Draw, import, postal-code and county libraries—worldwide
KML / GeoJSON / Shapefile import
Demographic balancing (American Community Survey)
Platform & extensibility
Automation engine
Activity automation and business rules; visual workflow builder coming soon5
Context- and metadata-driven automation
Пользовательские приложения
Built for you by a Mapsly solution engineer—included
Аналитика
Dashboards + custom report builder6
40+ chart types · SQL · no per-report cap
Embedded maps in your CRM or portal
REST API · webhooks · Zapier
Open API on Enterprise · Zapier7
REST API · webhooks · Zapier
Service & commercial
Free trial
Demo-only—no free trial8
Free trial of the full platform
Public pricing
Per seat, paid annually, 12-month commitment8
Published at mapsly.com/pricing
Seat minimum
3, 10, or 35 users by plan8
Нет
Implementation
Included with Enterprise onboarding8
Solution engineer builds your setup—included
Supported CRMs
Native two-way: Salesforce, HubSpot, Dynamics, Zoho, NetSuite; others via Zapier7
15+ CRMs · multi-source · no lock-in
The Mapsly Model

Two Models of a Field Platform.

Three places the products diverge—each with Map My Customers’ own words underneath.

Try It Free. Start at Any Size.

Mapsly ships a self-serve free trial of the full platform—plus a solution engineer who runs onboarding and a proof of concept. No seat minimum, public pricing, start with one rep or fifty.

Map My Customers

Map My Customers is quote-by-demo, “priced per seat, paid annually” on a “12-month commitment,” with plan minimums of 3, 10, and 35 users.

source

Automation + Custom Apps, One Engine.

Context- and metadata-driven automation—geofence and schedule triggers, conditions on your records and relationships—and the same engine powers custom apps a Mapsly solution engineer builds for you, included.

Map My Customers

Map My Customers ships activity automation and territorial business rules today; its “Visual Workflow Builder” is listed as “coming soon,” and there is no custom-app builder.

source

Operations Planning, Not Just the Day.

Mapsly plans the whole field operation in one run—every rep, multiple days, thousands of stops—with capacity, skills, and open hours. Routing is one capability of the platform, not the product.

Map My Customers

Map My Customers routes “up to 69 stops at a time,” sequenced “by shortest drive time or fewest miles”—a single rep’s day.

source
The Platform Layer

The Platform Layer Map My Customers Doesn’t Ship.

Six surfaces included with Mapsly—on Map My Customers’ side, undocumented on public surfaces or still coming soon.

Custom Apps

Dispatch widgets, delivery apps, store locators, route timelines—built for your operation by a Mapsly solution engineer on the platform’s own engine, at no extra cost.

Включено with the platform

Автоматизация

Context- and metadata-driven logic against your records, fields, and relationships—geofence entry, schedule triggers, distance conditions, CRM updates, and notifications.

Any trigger · any action

Territory Intelligence

Draw territories or import KML / GeoJSON / Shapefile, use postal-code and county libraries, and balance workloads on American Community Survey demographic data.

Census data built in

Аналитика

Drag-and-drop dashboards over route, check-in, and live CRM data—40+ chart types and direct SQL for anything bespoke, with no per-report cap.

40+ chart types

Embedded Maps

Put the live map inside your CRM or customer portal—reps and partners work where they already are, no extra tab.

CRM & portal

Multi-Source · Multi-Object

Route and read any object your CRM exposes—accounts, contacts, deals, custom objects—across multiple sources at once, with a self-healing metadata mirror.

15+ CRMs

The Optimizer Makes the Difference.

Map My Customers builds routes of up to 69 stops, sequenced by drive time or miles, for one rep’s day.1 Mapsly solves the traveling-salesman problem at team scale—thousands of stops across every rep and multiple days, with capacity, skills, and open hours.

Whole-team runsEvery rep planned in one pass
Less drive timeTighter sequences, fewer miles
Real constraintsCapacity, skills, and open hours
In Their Words

Customer Stories From Field Teams.

“Last week, we remapped our entire sales force in just two days. Before, that would have taken us about две недели.”

BR
Billy Reagin
National Sales Manager · Fox Factory
Read the Fox Factory case study

“Before, planning a route took 1–2 hours. With Mapsly it takes 10–15 minutes and we’re ready for the next day.”

GL
Gabriel Lussier
Go-to-market lead · Cisolift
Read the Cisolift case study

“Mapsly boosted our team’s productivity by +200%, far beyond our expectations.”

EL
Erick Lindenberg
Zeitview · field service operations
Read the Zeitview case study
Field-Team ROI

What Customers Report After Using Mapsly.

Two views: outcomes Mapsly users report from their own field teams, and what the ROI calculator projects for a sample 15-rep team.

Reported by Mapsly customers Field-team outcomes from the Mapsly customer base.
20%
more service stopssame team
60%
less time planningroutes per week
more data per visitsame rep time
Projected by the ROI calculator Modeled annual results for a 15-rep field team—adjust every input in the live calculator.
Net Annual Value
$100K+
Gas savings + freed-up time − Mapsly annual cost for a typical 15-rep team
Освобожденные часы
2,000+
For the entire team, annually
Return Multiplier
10×+
Return on Mapsly investment—see your number with the live calculator
Plug in your own numbers: Open the ROI calculator
Based on Map My Customers’ public website and documentation as of July 2026—may contain errors. Spotted something? Email [email protected].
Часто задаваемые вопросы

Common Questions

Talk to the team

Yes—Mapsly offers native two-way sync with Salesforce, HubSpot, Microsoft Dynamics 365, Zoho, and other major CRMs, plus spreadsheets and custom sources via REST API. Map My Customers also syncs natively two-way with Salesforce, HubSpot, Dynamics, Zoho, and NetSuite;7 the difference is Mapsly’s multi-source, multi-object model—it routes and reads any object your CRM exposes, across several sources at once.
Map My Customers optimizes “up to 69 stops at a time,” sequenced by drive time or miles, for a single rep’s day.1 Mapsly optimizes the whole team in one run—thousands of stops, every rep, multiple days—with capacity, skills, and open hours in the optimizer.
Fair point—Map My Customers ships an AI Field Rep Assistant today: voice debriefs, follow-up email drafts, and pre-visit briefs.9 Mapsly’s own AI assistant—voice to text, voice to action, proactive AI, and conversational analytics—is on the roadmap (coming soon). Today, Mapsly’s edge is the shipped platform underneath: routing at team scale, Automation + Custom Apps, territories with Census data, and analytics without caps.
Map My Customers is priced per seat, paid annually on a 12-month commitment, with plan minimums of 3, 10, and 35 users and no free trial.8 Mapsly’s pricing is public at mapsly.com/pricing, there’s no seat minimum, and implementation is included. The honest answer depends on your team size—run both numbers, and try Mapsly free first.
Yes. Both ship native iOS and Android apps with offline support. Map My Customers captures activity, voice notes, and business-card scans offline;23 Mapsly keeps offline maps and CRM data on the device and captures photos, video, e-signatures, and barcode / QR in the field, syncing when the connection returns.
Map My Customers lets you draw territories or auto-generate them by geography, account count, or revenue, and auto-balance workloads.4 Mapsly adds boundary-file import (KML / GeoJSON / Shapefile), postal-code and county libraries, and balancing on American Community Survey demographic data—so you plan on real population and market data, worldwide.
Yes. Start the free trial alongside your current setup—nothing to rip out—and a Mapsly solution engineer configures your CRM connector, imports your data, and builds your first workflow and custom app inside the subscription.
Sources & Notes

Footnotes

Where Map My Customers is marked unavailable (✗), we found no public documentation of that capability as of July 1, 2026. If we missed something, email [email protected].

  1. Route cap and horizon. Map My Customers’ advanced-routing page: “Build and optimize routes with up to 69 stops at a time. The algorithm sequences them by shortest drive time or fewest miles.” Routes are described for a single day (saved “weekly” routes are reused daily routes). Retrieved July 1, 2026. mapmycustomers.com/features/advanced-routing
  2. Offline capture. Map My Customers’ features index (Activity Logging): calls, emails, and visits are “captured automatically the moment they happen. Plus voice notes and offline support.” Retrieved July 1, 2026. mapmycustomers.com/features
  3. Field capture. Map My Customers documents a Business Card Scanner (“OCR extracts name, title, company, phone, and email”) and photo/voice capture; e-signature and barcode / QR capture do not appear in public documentation. Retrieved July 1, 2026. mapmycustomers.com/features
  4. Territory creation. Map My Customers’ features index (Territory Creation): “Draw territories by hand or auto-generate by geography, account count, or revenue.” Boundary-file import, postal-code libraries, and demographic data do not appear in public documentation. Retrieved July 1, 2026. mapmycustomers.com/features/territory-management
  5. Automation model. Map My Customers documents activity automation and “territorial business rules for account assignment, visit cadence, and escalation”; its “Visual Workflow Builder” is listed as “coming soon.” Retrieved July 1, 2026. mapmycustomers.com/features
  6. Analytics. Map My Customers’ features index (Dashboards): “Standard reports out of the box, plus custom builders.” Direct SQL access does not appear in public documentation. Retrieved July 1, 2026. mapmycustomers.com/features
  7. Integrations. Map My Customers’ integrations page lists native two-way sync for Salesforce, HubSpot, Microsoft Dynamics, Zoho, and NetSuite, plus Zapier (“3,000+ app automations”), SFTP, and spreadsheet import; open API access is listed at the Enterprise tier. Retrieved July 1, 2026. mapmycustomers.com/integrations
  8. Commercial terms. Map My Customers’ pricing page: “Priced per seat, paid annually”; “Plans are based on a 12-month commitment”; plan minimums of 3 (Industry Leader), 10 (Enterprise), and 35 (Exec HQ) users; no free trial is offered (entry is “Book a demo”); Enterprise plans include a tailored onboarding program. Retrieved July 1, 2026. mapmycustomers.com/pricing
  9. AI assistant. Map My Customers’ AI Field Rep Assistant page documents voice debriefs (“AI transcribes and distills the conversation into a structured summary”), follow-up email drafts, and pre-visit briefs. Retrieved July 1, 2026. mapmycustomers.com/features/ai-field-rep-assistant