More Field Visits.
Less Planning.
On Your Salesforce Data.

Where Salesforce Maps is marked unavailable (✗), we found no public documentation of that capability on Salesforce's official surfaces as of October 22, 2026. Salesforce help-center pages render in the browser; every quote below was confirmed on the live page on October 22, 2026. If we missed something, email [email protected].

1. Mobile app retired. Salesforce Help, “Salesforce will retire the standalone Salesforce Maps mobile app on August 31, 2026.” “The app will be removed from the Apple App Store and Google Play Store on the retirement date.” Field users are directed to “the Maps Mobile tab on the Salesforce Mobile App.” The Google Play listing returned a 404 when we checked on October 22, 2026. Retrieved October 22, 2026. help.salesforce.com · Maps Mobile App Retirement (005314199)
2. Live Tracking Mobile retired. Salesforce Help: “Salesforce is retiring the Salesforce Maps Live Tracking Mobile feature subscriptions, and we will continue to honor your existing subscription until August 31, 2026.” “After August 31, 2026, your reps can no longer generate new geolocation data.” Suggested alternatives are Mileage Administration, Check In, and a third-party app: “For real-time visibility into employee locations in the field, consider TripLog.” Retrieved October 22, 2026. help.salesforce.com · Salesforce Maps Live Mobile Retirement (005103356)
3. Route caps. “You can route up to 150 waypoints with traffic. This includes start and ending waypoints.” “You can route up to 120 waypoints as a time-based route.” “If you're using the schedule, you can have a maximum of 120 Events on a given day.” Optimizations near these limits “take up to two minutes to complete.” Retrieved October 22, 2026. help.salesforce.com · Salesforce Maps Route Limitations (000381354)
4. 规划周期. “Schedule allows users to optimize up to a week of appointments at a time, while Routes allows users to optimize up to a day of appointments at a time.” Retrieved October 22, 2026. help.salesforce.com · Compare Salesforce Maps Route and Schedule (000381117)
5. Maps Advanced. “Salesforce Maps Advanced automates users' schedules and routes for up to 3 months.” Managers define visit plans; reps generate their own routes from them. Maps Advanced is the higher-priced edition (see note 16). Retrieved October 22, 2026. help.salesforce.com · Automate User Schedules and Routes in Salesforce Maps
6. Custom data sources. Uploading custom location data to Salesforce Maps as CSV files: “That capability was retired on May 16, 2025.” The documented alternative is creating Salesforce custom objects and marker layers; Maps plots Salesforce objects only. Retrieved October 22, 2026. help.salesforce.com · Visualize Custom Data Sources in Salesforce Maps (000393311)
7. No offline mode. On the Maps Mobile tab inside the Salesforce mobile app: “Doesn't support offline mode and an internet connection is required.” “Salesforce Maps Standalone Mobile app (requirement for Live Tracking) retired on August 31, 2026.” Retrieved October 22, 2026. help.salesforce.com · Salesforce Maps Mobile App Experience (000380283)
8. Check-in. “Verification Distance—require mobile users to be within a given distance of the record's geolocation to check in.” “Checking in logs an activity and marks it complete. If you require notes, include a custom disposition.” A custom disposition is a field set on the Task object; photo, e-signature, or file capture inside the check-in is not documented. Retrieved October 22, 2026. help.salesforce.com · Set Up Activity Logging in Salesforce Maps
9. Boundary import. “Salesforce Maps treats KMLs as a document and is bound to the 5MB size limit.” “KML files are not supported for auto-assignment or the point-in-polygon global method.” Shapefile and GeoJSON import are not documented for Salesforce Maps. Retrieved October 22, 2026. help.salesforce.com · Upload a KML File in Salesforce Maps (000389858)
10. 人口统计数据. “Embed business, property, and demographic data into a mapped view.” Retrieved October 22, 2026. salesforce.com · Salesforce Maps product page
11. Territory Planning add-on. Territory Planning is sold inside the Sales Planning edition: “$ 75 USD/User/Month (Billed annually)”, feature list “Hierarchy Management”, “Segment Design”, “Territory Planning”; “This edition requires an annual contract.” The Sales add-ons page describes it as “Easily segment your customers, carve your territories, allocate your quota, and more.” Retrieved October 22, 2026. salesforce.com · Sales Planning pricing
12. Auto-assignment limits. “No, KML files are not supported for Auto Assignment.” “Each custom polygon can have a maximum of 100 vertices/points.” “Each assignment plan can only contain a maximum of 100 rules that include custom polygons.” Retrieved October 22, 2026. help.salesforce.com · Salesforce Maps Auto Assignment FAQ (000353443)
13. Paid implementation. Salesforce's own datasheet prices partner-delivered implementation: “Quick Start Growth — Price: $5,000 USD — Duration: 4 weeks” (Salesforce Maps, or Territory Planning up to two alignments) and “Quick Start Plus — Price: $10,000 USD — Duration: 8 weeks” (Maps with Advanced Routing). Retrieved October 22, 2026. salesforce.com · Salesforce Maps Quick Starts datasheet (PDF)
14. No trial. “We do not currently offer trial licenses for Salesforce Maps, but please reach out to us for more information on how Salesforce Maps can work for your organization.” Retrieved October 22, 2026. salesforce.com · Salesforce Maps pricing FAQ
15. Support plans. Standard Success Plan, “Included in all licenses”: “Access to Knowledge Articles, documentation, and Trailhead” and the Trailblazer Community. Premier Success Plan: “30% of net license fees.” Retrieved October 22, 2026. salesforce.com · Salesforce Maps pricing, Success Plans
16. List price and contract. Edition cards: Salesforce Maps “$ 75 USD/User/Month (Billed annually)”; Salesforce Maps: Advanced “$ 125 USD/User/Month (Billed annually).” The FAQ on the same page states a different Advanced price: “Maps has two versions, Maps and Maps Advanced, which cost $75 and $150 USD per user per month respectively and billed annually.” “No, Salesforce Maps is not automatically included in your Sales Cloud subscription.” “Standard Maps contracts are 12 months.” “Standard Maps plans are billed annually.” Retrieved October 22, 2026. salesforce.com · Salesforce Maps pricing
17. Mobile marker cap. “Marker layers/queries will max out at 1,000 markers plotted in mobile.” On desktop: “Marker layers/queries will max out at 50,000 markers per layer.” Retrieved October 22, 2026. help.salesforce.com · Maps Marker Layer rendering limits (000380822)
18. Custom shapes. “Creating shape layers outside the Maps User Interface with custom geometries isn't recommended or supported by Salesforce, as it can cause errors and lead to unpredictable results.” Supported inputs are predefined regions, Draw on Map, and a pasted list of ZIP codes. Retrieved October 22, 2026. help.salesforce.com · Salesforce Maps Shape Layer builder (000380180)
19. Mapsly tracking. “Watch your team's current location and real-time movements on the map.” “When there's no active Internet connection, location data is accumulated and then transmitted to the server when the connection becomes available.” Mapsly reshuffles a route in progress “based on the user's current location to keep their route optimized.” Retrieved October 22, 2026. mapsly.com · Team location tracking
20. Mapsly check-in. Check-in events log on a button, on a form, or “entirely automatically when they arrive at a location with the location tracking enabled.” Forms capture “notes, photos, and e-signatures, with real-time validation and immediate sync to your CRM.” Retrieved October 22, 2026. mapsly.com · Check-in and check-out with geofencing
21. Mapsly and Salesforce. “All standard and custom objects, properties, and records, with two-way sync.” Offline-first iOS and Android apps with “offline maps and CRM data.” “Mapsly is SOC 2 Type II, GDPR, HIPAA, and CCPA compliant; data is encrypted in transit and at rest.” Free trial: “14 days with all features unlocked, no credit card required, and configuration support included.” Retrieved October 22, 2026. mapsly.com · Map for Salesforce
22. Embedded Guidance. Salesforce Maps lists Embedded Guidance: “Direct field sales efforts with actionable recommendations that reflect corporate guidelines and best practices within Salesforce Maps.” Retrieved October 22, 2026. salesforce.com · Salesforce Maps product page
23. Salesforce AI licensing. Sales Cloud editions page: “AI can be added to Core and above.” The Max edition lists “Everything in Advanced, plus our full suite of AI Agentforce for Sales and Agentforce Coworker” alongside Salesforce Maps. AI assistants are a Salesforce platform product licensed separately from the Maps add-on. Retrieved October 22, 2026. salesforce.com · Sales Cloud pricing
24. Mapsly AI. “Mapsly AI is in private beta. Contact us to join the waitlist and get early access, and we will set up a personalized demo on your data.” “Included in every plan, no AI seat or add-on.” Cost: “Each plan includes a monthly AI allowance per user, pooled across everyone on the account and reset every month. A typical question costs a cent or two.” Plans: “Essential has advisory AI: instant CRM-data insights, pre-meeting briefs, voice notes, email and text drafts and intelligent reminders. Pro adds agentic AI: voice-to-CRM that stages and commits changes, agentic routing, AI sales coaching, searchable company knowledge and any AI model at its real cost.” Retrieved October 22, 2026. mapsly.com · Mapsly AI
25. AI Visit Recommendations. Salesforce Maps offers manager-requested visit recommendations: “Salesforce Maps Advanced must also be installed, and Visit Plans must be configured within your Salesforce organization.” A manager sets dates, a recommendation strategy (a Flow), a site type, and visits per day, then reviews “the AI Visit Recommendations page.” Retrieved October 22, 2026. trailhead.salesforce.com · Get Visit Recommendations from Salesforce Maps