{"id":32269,"date":"2026-08-26T16:42:02","date_gmt":"2026-08-26T13:42:02","guid":{"rendered":"https:\/\/mapsly.com\/?post_type=vacancy&#038;p=32269"},"modified":"2026-08-26T18:54:53","modified_gmt":"2026-08-26T15:54:53","slug":"applied-ai-engineer-voice-agents","status":"publish","type":"vacancy","link":"https:\/\/mapsly.com\/vi\/careers\/applied-ai-engineer-voice-agents\/","title":{"rendered":"K\u1ef9 s\u01b0 AI \u1ee9ng d\u1ee5ng (Gi\u1ecdng n\u00f3i &#038; T\u00e1c t\u1eed)"},"content":{"rendered":"<p class=\"wp-block-paragraph\" data-renderer-start-pos=\"2107\"><strong data-renderer-mark=\"true\">Gi\u1edbi thi\u1ec7u v\u1ec1 Mapsly<\/strong><\/p>\r\n<p data-renderer-start-pos=\"2121\">Mapsly l\u00e0 n\u1ec1n t\u1ea3ng geo-intelligence v\u00e0 v\u1eadn h\u00e0nh hi\u1ec7n tr\u01b0\u1eddng AI-native. N\u1ec1n t\u1ea3ng n\u00e0y k\u1ebft n\u1ed1i native v\u1edbi Salesforce, HubSpot, Zoho, Pipedrive, Creatio,, <a class=\"_2hGPVj98eZ _2i3C1kYbGa _2kH23qT6kp _1ubuxonXvL _34b3D2vc3e _1NDpvb6wH8 _2wtOC9vc3e _3e11vU6wH8 _0hSAgbHZdu _00uqCY98eZ _3xtjKN0Rl6 _0H9qDF6wH8 _24h04i2Njc _1mT5xdRAKS _0WKd3G4z3T _0bjKvDcjp5 _1UtDYzM7Tp _32C2rk98eZ _0i9AWA0Rl6 _0mm6KQ6wH8 _10n1R5M7Tp _0DCa9D98eZ _3932vvYbGa _02cRtH6wH8 _0clgaMM7Tp _3WzCGi98eZ _0NqVRtYbGa _3BKYwu6wH8 _0CMRbkAwSC _2nTuUYWfPD _3ADzdEWfPD _1warJ9WfPD _4scvAwWyeI\" title=\"http:\/\/monday.com\" href=\"http:\/\/monday.com\/\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">monday.com<\/a>, Smartsheet, Airtable v\u00e0 c\u00e1c CRM c\u00f9ng n\u1ec1n t\u1ea3ng l\u00e0m vi\u1ec7c h\u00e0ng \u0111\u1ea7u kh\u00e1c \u2014 t\u1ef1 \u0111\u1ed9ng ph\u1ea3n \u00e1nh m\u00f4 h\u00ecnh d\u1eef li\u1ec7u, \u0111\u1ed1i t\u01b0\u1ee3ng t\u00f9y ch\u1ec9nh v\u00e0 c\u00e1c tr\u01b0\u1eddng \u0111\u01b0\u1ee3c bao g\u1ed3m c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng \u2014 \u0111\u1ed3ng th\u1eddi cung c\u1ea5p cho c\u00e1c \u0111\u1ed9i ng\u0169 hi\u1ec7n tr\u01b0\u1eddng m\u1ed9t b\u1ea3n \u0111\u1ed3 tr\u1ef1c ti\u1ebfp \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch l\u00e3nh th\u1ed5, t\u1ed1i \u01b0u h\u00f3a tuy\u1ebfn \u0111\u01b0\u1eddng v\u00e0 v\u1eadn h\u00e0nh ng\u00e0y l\u00e0m vi\u1ec7c. V\u1edbi Mapsly AI, c\u00e1c \u0111\u1ea1i di\u1ec7n n\u00f3i trong khi CRM c\u1ee7a h\u1ecd t\u1ef1 c\u1eadp nh\u1eadt, c\u00f2n AI l\u1eadp k\u1ebf ho\u1ea1ch, hu\u1ea5n luy\u1ec7n v\u00e0 theo d\u00f5i. Mapsly \u0111\u01b0\u1ee3c ch\u1ee9ng nh\u1eadn SOC 2 Type II v\u00e0 ph\u1ee5c v\u1ee5 c\u00e1c \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng v\u00e0 d\u1ecbch v\u1ee5 hi\u1ec7n tr\u01b0\u1eddng tr\u00ean to\u00e0n th\u1ebf gi\u1edbi.<\/p>\r\n<p data-renderer-start-pos=\"2704\"><strong data-renderer-mark=\"true\">Vai tr\u00f2<\/strong><\/p>\r\n<p data-renderer-start-pos=\"2714\">Mapsly AI l\u00e0 c\u00e1ch c\u00e1c \u0111\u1ea1i di\u1ec7n hi\u1ec7n tr\u01b0\u1eddng tr\u00f2 chuy\u1ec7n v\u1edbi CRM c\u1ee7a h\u1ecd: h\u1ecd n\u00f3i, b\u1ea3n ghi \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt, v\u00e0 tr\u1ee3 l\u00fd l\u1eadp k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng, chu\u1ea9n b\u1ecb cu\u1ed9c h\u1ecdp v\u00e0 theo d\u00f5i ti\u1ebfp. N\u1ec1n t\u1ea3ng ph\u00eda sau \u2014 m\u1ed9t tr\u1ee3 l\u00fd gi\u1ecdng n\u00f3i th\u1eddi gian th\u1ef1c v\u00e0 m\u1ed9t l\u1edbp t\u00e1c nh\u00e2n \u0111\u1ecdc v\u00e0 ghi d\u1eef li\u1ec7u CRM m\u1ed9t c\u00e1ch an to\u00e0n th\u00f4ng qua c\u00e1c h\u1ee3p \u0111\u1ed3ng c\u00f4ng c\u1ee5 c\u00f3 ki\u1ec3u \u2014 \u0111ang ho\u1ea1t \u0111\u1ed9ng v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 m\u1edf r\u1ed9ng nhanh ch\u00f3ng, v\u00e0 ch\u00fang t\u00f4i \u0111ang ph\u00e1t tri\u1ec3n \u0111\u1ed9i ng\u0169 x\u00e2y d\u1ef1ng n\u00f3. B\u1ea1n s\u1ebd tri\u1ec3n khai c\u00e1c t\u00ednh n\u0103ng agentic t\u1eeb \u0111\u1ea7u \u0111\u1ebfn cu\u1ed1i, t\u1eeb thi\u1ebft k\u1ebf h\u1ed9i tho\u1ea1i v\u00e0 c\u00f4ng c\u1ee5 \u0111\u1ebfn tri\u1ec3n khai production, tr\u00ean m\u1ed9t stack TypeScript hi\u1ec7n \u0111\u1ea1i.<\/p>\r\n<p data-renderer-start-pos=\"3208\"><strong data-renderer-mark=\"true\">Nh\u1eefng vi\u1ec7c b\u1ea1n s\u1ebd l\u00e0m<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"3226\"><strong data-renderer-mark=\"true\">Ph\u00e1t h\u00e0nh c\u00e1c t\u00ednh n\u0103ng t\u00e1c nh\u00e2n t\u1eeb \u0111\u1ea7u \u0111\u1ebfn cu\u1ed1i<\/strong>: t\u1eeb l\u01b0\u1ee3c \u0111\u1ed3 c\u00f4ng c\u1ee5 v\u00e0 lu\u1ed3ng h\u1ed9i tho\u1ea1i \u0111\u1ebfn tri\u1ec3n khai v\u00e0 \u0111o l\u01b0\u1eddng trong m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3343\"><strong data-renderer-mark=\"true\">M\u1edf r\u1ed9ng l\u1edbp c\u00f4ng c\u1ee5<\/strong>: <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">MCP<\/span><\/span><\/span>-m\u00e1y ch\u1ee7 c\u00f4ng c\u1ee5 d\u1ef1a tr\u00ean schema-first, v\u1edbi c\u00e1c h\u1ee3p \u0111\u1ed3ng \u0111\u01b0\u1ee3c \u0111\u1ecbnh ki\u1ec3u cho ph\u00e9p t\u00e1c nh\u00e2n \u0111\u1ecdc v\u00e0 ghi d\u1eef li\u1ec7u CRM m\u1ed9t c\u00e1ch an to\u00e0n tr\u00ean m\u1ecdi n\u1ec1n t\u1ea3ng ch\u00fang t\u00f4i h\u1ed7 tr\u1ee3<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3507\"><strong data-renderer-mark=\"true\">L\u00e0m ch\u1ee7 l\u1ed9 tr\u00ecnh theo th\u1eddi gian th\u1ef1c<\/strong>: quy tr\u00ecnh gi\u1ecdng n\u00f3i ph\u00e1t tr\u1ef1c tuy\u1ebfn \u2014 \u0111\u1ed9 tr\u1ec5, x\u1eed l\u00fd ng\u1eaft l\u1eddi, ch\u1ea5t l\u01b0\u1ee3ng phi\u00ean \u00e2m, chi ph\u00ed\/hi\u1ec7u su\u1ea5t<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3633\"><strong data-renderer-mark=\"true\">Bi\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng th\u00e0nh y\u1ebfu t\u1ed1 c\u00f3 th\u1ec3 \u0111o l\u01b0\u1eddng<\/strong>: \u0111\u00e1nh gi\u00e1, truy v\u1ebft, v\u00e0 guardrails, xem h\u00e0nh vi c\u1ee7a t\u00e1c nh\u00e2n nh\u01b0 m\u1ed9t l\u0129nh v\u1ef1c k\u1ef9 thu\u1eadt thay v\u00ec c\u1ea3m t\u00ednh<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3764\"><strong data-renderer-mark=\"true\">Bi\u1ebfn quy tr\u00ecnh l\u00e0m vi\u1ec7c hi\u1ec7n tr\u01b0\u1eddng th\u00e0nh n\u0103ng l\u1ef1c<\/strong>: l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c K\u1ef9 s\u01b0 gi\u1ea3i ph\u00e1p c\u1ee7a ch\u00fang t\u00f4i v\u00e0 kh\u00e1ch h\u00e0ng \u0111\u1ec3 chuy\u1ec3n c\u00e1c quy tr\u00ecnh b\u00e1n h\u00e0ng th\u1ef1c \u0111\u1ecba th\u1ef1c t\u1ebf th\u00e0nh k\u1ef9 n\u0103ng c\u1ee7a tr\u1ee3 l\u00fd<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"3914\"><strong data-renderer-mark=\"true\">Nh\u1eefng g\u00ec ch\u00fang t\u00f4i \u0111ang t\u00ecm ki\u1ebfm<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"3940\"><strong data-renderer-mark=\"true\">Kinh nghi\u1ec7m tri\u1ec3n khai th\u1ef1c t\u1ebf v\u1edbi TypeScript\/Node<\/strong> tr\u00ean c\u00e1c h\u1ec7 th\u1ed1ng \u0111\u00e3 \u0111\u01b0\u1ee3c giao<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4000\"><strong data-renderer-mark=\"true\">K\u1ef9 thu\u1eadt LLM th\u1ef1c h\u00e0nh<\/strong>: g\u1ecdi c\u00f4ng c\u1ee5\/h\u00e0m, \u0111\u1ea7u ra c\u00f3 c\u1ea5u tr\u00fac, v\u00e0 l\u1eb7p prompt-and-eval tr\u00ean c\u00e1c t\u00ednh n\u0103ng s\u1ea3n ph\u1ea9m th\u1ef1c t\u1ebf<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4127\"><strong data-renderer-mark=\"true\">Th\u00f3i quen \u01b0u ti\u00ean l\u01b0\u1ee3c \u0111\u1ed3<\/strong>: h\u1ee3p \u0111\u1ed3ng c\u00f3 ki\u1ec3u v\u00e0 x\u00e1c th\u1ef1c nh\u01b0 c\u00e1c c\u00f4ng c\u1ee5 thi\u1ebft k\u1ebf, kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng \u00fd t\u01b0\u1edfng b\u1ed5 sung sau,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4217\"><strong data-renderer-mark=\"true\">N\u1ec1n t\u1ea3ng backend v\u1eefng ch\u1eafc<\/strong>: Postgres, thi\u1ebft k\u1ebf API, t\u00ednh l\u0169y \u0111\u1eb3ng, h\u00e0ng \u0111\u1ee3i,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4290\"><strong data-renderer-mark=\"true\">\u01afu ti\u00ean ph\u00e1t h\u00e0nh<\/strong>: x\u00e2y d\u1ef1ng, \u0111o l\u01b0\u1eddng, l\u1eb7p l\u1ea1i,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4331\"><strong data-renderer-mark=\"true\">Ph\u1ea7n th\u01b0\u1edfng<\/strong>: gi\u1ecdng n\u00f3i theo th\u1eddi gian th\u1ef1c (ph\u00e1t tr\u1ef1c tuy\u1ebfn <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">ASR<\/span><\/span><\/span>\/<span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">TTS<\/span><\/span><\/span> ho\u1eb7c gi\u1ecdng n\u00f3i sang gi\u1ecdng n\u00f3i),, <span data-highlighted=\"true\" data-vc=\"highlighted-text\">MCP<\/span>, kh\u1ea3 n\u0103ng quan s\u00e1t LLM v\u00e0 c\u00f4ng c\u1ee5 \u0111\u00e1nh gi\u00e1, h\u1ec7 sinh th\u00e1i CRM<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"4453\"><strong data-renderer-mark=\"true\">T\u1ea1i sao ch\u1ecdn Mapsly?<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"4468\"><strong data-renderer-mark=\"true\">AI l\u00e0 s\u1ea3n ph\u1ea9m, kh\u00f4ng ph\u1ea3i m\u1ed9t t\u00ednh n\u0103ng ph\u1ee5 tr\u1ee3<\/strong> \u2014 c\u00e1c \u0111\u1ed9i hi\u1ec7n tr\u01b0\u1eddng tr\u1ea3 ph\u00ed s\u1eed d\u1ee5ng n\u00f3 h\u1eb1ng ng\u00e0y<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4550\"><strong data-renderer-mark=\"true\">Kh\u00f4ng gian xanh v\u1edbi c\u00e1c r\u00e0ng bu\u1ed9c th\u1ef1c t\u1ebf<\/strong>: ng\u00e2n s\u00e1ch \u0111\u1ed9 tr\u1ec5, m\u00f4i tr\u01b0\u1eddng hi\u1ec7n tr\u01b0\u1eddng nhi\u1ec1u nhi\u1ec5u, an to\u00e0n d\u1eef li\u1ec7u doanh nghi\u1ec7p<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4654\"><strong data-renderer-mark=\"true\">\u0110\u1ed9i ng\u0169 nh\u1ecf, gi\u00e0u kinh nghi\u1ec7m<\/strong>: ti\u1ebfp c\u1eadn tr\u1ef1c ti\u1ebfp v\u1edbi ng\u01b0\u1eddi s\u00e1ng l\u1eadp; quy\u1ebft \u0111\u1ecbnh trong v\u00e0i gi\u1edd, kh\u00f4ng ph\u1ea3i theo qu\u00fd<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4740\"><strong data-renderer-mark=\"true\">\u01afu ti\u00ean l\u00e0m vi\u1ec7c t\u1eeb xa<\/strong> v\u1edbi gi\u1edd l\u00e0m vi\u1ec7c linh ho\u1ea1t<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"4776\"><strong data-renderer-mark=\"true\">C\u00e1ch \u00e1p d\u1ee5ng<\/strong><\/p>\r\n<p data-renderer-start-pos=\"4790\">G\u1eedi s\u01a1 y\u1ebfu l\u00fd l\u1ecbch c\u1ee7a b\u1ea1n v\u00e0 c\u00e1c li\u00ean k\u1ebft \u0111\u1ebfn nh\u1eefng th\u1ee9 b\u1ea1n \u0111\u00e3 ph\u00e1t h\u00e0nh (kho m\u00e3, b\u1ea3n demo, b\u00e0i vi\u1ebft) t\u1edbi, <a class=\"_2hGPVj98eZ _2i3C1kYbGa _2kH23qT6kp _1ubuxonXvL _34b3D2vc3e _1NDpvb6wH8 _2wtOC9vc3e _3e11vU6wH8 _0hSAgbHZdu _00uqCY98eZ _3xtjKN0Rl6 _0H9qDF6wH8 _24h04i2Njc _1mT5xdRAKS _0WKd3G4z3T _0bjKvDcjp5 _1UtDYzM7Tp _32C2rk98eZ _0i9AWA0Rl6 _0mm6KQ6wH8 _10n1R5M7Tp _0DCa9D98eZ _3932vvYbGa _02cRtH6wH8 _0clgaMM7Tp _3WzCGi98eZ _0NqVRtYbGa _3BKYwu6wH8 _0CMRbkAwSC _2nTuUYWfPD _3ADzdEWfPD _1warJ9WfPD _4scvAwWyeI\" title=\"mailto:hr@mapsly.com\" href=\"mailto:hr@mapsly.com\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">hr@mapsly.com<\/a>.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-32269","vacancy","type-vacancy","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Applied AI Engineer (Voice &amp; Agents) - Mapsly<\/title>\n<meta name=\"description\" content=\"Join Mapsly as an Applied AI Engineer (Voice &amp; Agents) and build real-time AI agents, voice workflows, and CRM automation for field teams.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapsly.com\/vi\/careers\/applied-ai-engineer-voice-agents\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Applied AI 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