{"id":25054,"date":"2025-12-15T18:50:18","date_gmt":"2025-12-15T15:50:18","guid":{"rendered":"https:\/\/mapsly.com\/?post_type=customer-success&p=25054"},"modified":"2025-12-15T18:54:44","modified_gmt":"2025-12-15T15:54:44","slug":"cisolift-case-study","status":"publish","type":"customer-success","link":"https:\/\/mapsly.com\/vi\/customer-success-stories\/cisolift-case-study\/","title":{"rendered":"T\u1eeb B\u1ea3n \u0111\u1ed3 \u0111\u1ebfn \u0110\u00e0 N\u0103ng L\u01b0\u1ee3ng: C\u00e1ch m\u1ed9t \u0110\u1ed9i Ng\u0169 12 Ng\u01b0\u1eddi Tr\u00ean Hi\u1ec7n Tr\u01b0\u1eddng R\u00fat Th\u1eddi Gian L\u1eadp K\u1ebf Ho\u1ea1ch Tuy\u1ebfn \u0110\u01b0\u1eddng T\u1eeb Gi\u1edd Th\u00e0nh Ph\u00fat V\u1edbi Mapsly"},"content":{"rendered":"

V\u1ec1 Cisolift<\/strong><\/h2>\n\n\n\n

Khi Gabriel Lussier gia nh\u1eadp \u0111\u1ed9i ng\u0169 ti\u1ebfp c\u1eadn th\u1ecb tr\u01b0\u1eddng c\u1ee7a nh\u00e0 ph\u00e2n ph\u1ed1i thi\u1ebft b\u1ecb \u0421isolift, nhi\u1ec7m v\u1ee5 c\u1ee7a anh v\u1eeba \u0111\u01a1n gi\u1ea3n v\u1eeba bao qu\u00e1t: khi\u1ebfn d\u1eef li\u1ec7u c\u00f3 ti\u1ebfng n\u00f3i tr\u00ean con \u0111\u01b0\u1eddng. Anh ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 HubSpot, t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 m\u1ecdi th\u1ee9 gi\u00fap b\u1ed9 ph\u1eadn b\u00e1n h\u00e0ng d\u00e0nh nhi\u1ec1u th\u1eddi gian h\u01a1n cho kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u anh kh\u00f4ng mong mu\u1ed1n l\u00e0 m\u1ed9t silo kh\u00e1c\u2014ho\u1eb7c m\u1ed9t b\u1ea3n \u0111\u1ed3 tr\u00f4ng \u0111\u1eb9p nh\u01b0ng l\u1ea1i t\u00e1ch bi\u1ec7t v\u1edbi s\u1ef1 th\u1eadt trong CRM.<\/p>\n\n\n\n

Anh \u1ea5y \u0111\u00e3 ch\u1ecdn Mapsly.<\/p>\n\n\n\n

Th\u00e1ch th\u1ee9c<\/strong><\/h2>\n\n\n\n
    \n
  • Chi ph\u00ed l\u1eadp k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng: C\u00e1c \u0111\u1ea1i di\u1ec7n d\u00e0nh kho\u1ea3ng 1\u20132 gi\u1edd \u0111\u1ec3 l\u00ean k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng cho ng\u00e0y h\u00f4m sau.<\/li>\n\n\n\n
  • Ph\u00e2n t\u00e1n d\u1eef li\u1ec7u: D\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng v\u00e0 ti\u1ec1m n\u0103ng \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef trong c\u00e1c c\u00f4ng c\u1ee5 ri\u00eang bi\u1ec7t, khi\u1ebfn vi\u1ec7c duy tr\u00ec h\u1ed3 s\u01a1 c\u1eadp nh\u1eadt v\u00e0 t\u1eadp trung tr\u1edf n\u00ean kh\u00f3 kh\u0103n.<\/li>\n\n\n\n
  • R\u00f5 r\u00e0ng v\u1ec1 l\u00e3nh th\u1ed5: Nh\u00f3m c\u1ea7n c\u00e1c khu v\u1ef1c r\u00f5 r\u00e0ng v\u00e0 c\u00e1c c\u00e1ch \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 t\u1eadp trung theo lo\u1ea1i kh\u00e1ch h\u00e0ng v\u00e0 th\u00e0nh ph\u1ed1 cho nh\u1eefng ng\u00e0y l\u00e0m vi\u1ec7c c\u00f3 m\u1ee5c ti\u00eau tr\u00ean th\u1ef1c \u0111\u1ecba.<\/li>\n<\/ul>\n\n\n\n

    T\u1ea1i sao Mapsly<\/strong><\/h2>\n\n\n\n
      \n
    • \u0110\u1ed3ng b\u1ed9 hai chi\u1ec1u v\u1edbi HubSpot (c\u1ed9ng th\u00eam Google Sheets): M\u1ed9t ngu\u1ed3n d\u1eef li\u1ec7u duy nh\u1ea5t cho c\u00e1c t\u00e0i kho\u1ea3n, kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7n tr\u01b0\u1eddng.<\/li>\n\n\n\n
    • T\u1ed1i \u01b0u h\u00f3a l\u1ed9 tr\u00ecnh cho c\u00e1c th\u00e0nh ph\u1ed1 & khu v\u1ef1c vi m\u00f4: \u0110\u1ea1i di\u1ec7n c\u00f3 th\u1ec3 ch\u1ecdn m\u1ed9t th\u00e0nh ph\u1ed1 (v\u00ed d\u1ee5, Fort Myers) ho\u1eb7c khu v\u1ef1c v\u00e0 x\u00e2y d\u1ef1ng c\u00e1c l\u1ed9 tr\u00ecnh nhi\u1ec1u \u0111i\u1ec3m d\u1eebng hi\u1ec7u qu\u1ea3 ch\u1ec9 trong v\u00e0i ph\u00fat.<\/li>\n\n\n\n
    • Qu\u1ea3n l\u00fd l\u00e3nh th\u1ed5: C\u00e1c l\u00e3nh th\u1ed5 \u0111\u01b0\u1ee3c l\u1eadp b\u1ea3n \u0111\u1ed3 v\u00e0 giao cho c\u00e1c \u0111\u1ea1i di\u1ec7n c\u1ee5 th\u1ec3.<\/li>\n\n\n\n
    • Kh\u00e1m ph\u00e1 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean b\u1ea3n \u0111\u1ed3: \u0110\u1ed9i ng\u0169 b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 t\u00ecm ki\u1ebfm c\u00e1c doanh nghi\u1ec7p g\u1ea7n \u0111\u00f3 v\u00e0 th\u00eam ch\u00fang v\u00e0o HubSpot ch\u1ec9 v\u1edbi hai c\u00fa nh\u1ea5p chu\u1ed9t.<\/li>\n\n\n\n
    • C\u00e1c l\u1edbp & b\u1ed9 l\u1ecdc c\u00f3 th\u1ec3 c\u1ea5u h\u00ecnh: Nh\u00e2n vi\u00ean kinh doanh nhanh ch\u00f3ng ph\u00e2n \u0111o\u1ea1n theo lo\u1ea1i kh\u00e1ch h\u00e0ng (v\u00ed d\u1ee5, th\u1ee3 \u0111i\u1ec7n, c\u1eeda h\u00e0ng cho thu\u00ea) khi ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i thay \u0111\u1ed5i.
      <\/li>\n\n\n\n
    • UX \u01b0u ti\u00ean tr\u00ean \u0111i\u1ec7n tho\u1ea1i & \u0111\u1ecbnh v\u1ecb: Nh\u00f3m khen ng\u1ee3i tr\u1ea3i nghi\u1ec7m trong \u1ee9ng d\u1ee5ng c\u1ee7a Mapsly v\u00e0 b\u1ea3n d\u1ecbch ti\u1ebfng Ph\u00e1p, gi\u00fap \u0111\u1ee1 vi\u1ec7c ch\u1ea5p nh\u1eadn.<\/li>\n<\/ul>\n\n\n\n

      Tu\u1ea7n \u0111\u1ea7u ti\u00ean: k\u1ebft n\u1ed1i c\u00e1c \u0111i\u1ec3m<\/strong><\/h2>\n\n\n\n

      Gabriel \u0111\u00e3 k\u1ebft n\u1ed1i Mapsly v\u1edbi HubSpot v\u00e0 m\u1ed9t b\u1ea3ng Google ch\u1ee9a danh s\u00e1ch kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. C\u00e1c v\u00f9ng \u0111\u00e3 \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t cho Qu\u00e9bec, Ontario v\u00e0 Florida, v\u00e0 c\u00e1c \u0111\u1ea1i di\u1ec7n \u0111\u00e3 th\u1ea5y danh m\u1ee5c c\u1ee7a h\u1ecd hi\u1ec3n th\u1ecb tr\u00ean m\u1ed9t b\u1ea3n \u0111\u1ed3 s\u1ed1ng \u0111\u1ed9ng\u2014nh\u1eefng c\u00f4ng ty, kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 ng\u1eef c\u1ea3nh \u0111\u01b0\u1ee3c l\u1ea5y tr\u1ef1c ti\u1ebfp t\u1eeb CRM. Ph\u1ea3n \u1ee9ng c\u1ee7a \u0111\u1ed9i ng\u0169 l\u00e0 t\u1ee9c th\u00ec: giao di\u1ec7n quen thu\u1ed9c, qu\u00e1 tr\u00ecnh b\u1ea3n \u0111\u1ecba h\u00f3a ti\u1ebfng Ph\u00e1p t\u1ef1 nhi\u00ean v\u00e0 l\u1ea7n \u0111\u1ea7u ti\u00ean, b\u1ea3n \u0111\u1ed3 c\u00f9ng CRM ho\u1ea1t \u0111\u1ed9ng h\u00e0i h\u00f2a.<\/p>\n\n\n\n

      M\u1ed9t ng\u00e0y \u1edf Fort Myers<\/strong><\/h2>\n\n\n\n

      H\u00e3y t\u01b0\u1edfng t\u01b0\u1ee3ng m\u1ed9t \u0111\u1ea1i di\u1ec7n b\u1eaft \u0111\u1ea7u ng\u00e0y l\u00e0m vi\u1ec7c g\u1ea7n Fort Myers. Thay v\u00ec ph\u1ea3i qu\u1ea3n l\u00fd nhi\u1ec1u tab v\u00e0 b\u1ea3ng t\u00ednh, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng:<\/p>\n\n\n\n

        \n
      1. L\u1ecdc b\u1ea3n \u0111\u1ed3 \u0111\u1ec3 t\u1eadp trung v\u00e0o c\u00e1c c\u1eeda h\u00e0ng cho thu\u00ea cho chi\u1ebfn d\u1ecbch khuy\u1ebfn m\u00e3i m\u1edbi.<\/li>\n\n\n\n
      2. Nh\u1ea5p chu\u1ed9t T\u1ed1i \u01b0u h\u00f3a tuy\u1ebfn \u0111\u01b0\u1eddng<\/strong>, th\u00eam v\u00e0i t\u00e0i kho\u1ea3n c\u1ea7n xem, v\u00e0 in 10\u201315 ph\u00fat<\/strong> c\u00f3 m\u1ed9t ng\u00e0y \u0111\u1ea7y \u0111\u1ee7 v\u00e0 h\u1ee3p l\u00fd thay v\u00ec ng\u00e0y c\u0169, 1\u20132 gi\u1edd<\/strong> nghi th\u1ee9c l\u1eadp k\u1ebf ho\u1ea1ch.<\/li>\n\n\n\n
      3. V\u00e0o gi\u1eefa bu\u1ed5i chi\u1ec1u, m\u1ed9t cu\u1ed9c h\u1ecdp k\u1ebft th\u00fac s\u1edbm. H\u1ecd m\u1edf, T\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/strong>\u2014bi\u1ec3u t\u01b0\u1ee3ng ghim m\u00e0u t\u00edm xu\u1ea5t hi\u1ec7n cho c\u00e1c doanh nghi\u1ec7p g\u1ea7n \u0111\u00f3 m\u00e0 ch\u01b0a c\u00f3 trong HubSpot. Ch\u1ea1m m\u1ed9t l\u1ea7n v\u00e0o Xu\u1ea5t<\/strong>v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u01b0\u1ee3c t\u1ea1o ra v\u00e0 \u0111\u01b0\u1ee3c giao trong CRM.<\/li>\n\n\n\n
      4. T\u1ea1i m\u1ed7i ch\u1eb7ng d\u1eebng, nh\u1eb9, bi\u1ec3u m\u1eabu check-in<\/strong> ghi l\u1ea1i ghi ch\u00fa v\u00e0 \u1ea3nh. N\u1ebfu ch\u00fang qu\u00e1 xa v\u1ecb tr\u00ed, Mapsly s\u1ebd \u0111\u00e1nh d\u1ea5u. Vi\u1ec7c g\u00f5 ho\u1eb7c n\u00f3i qua b\u00e0n ph\u00edm \u0111i\u1ec7n tho\u1ea1i gi\u00fap thao t\u00e1c \u0111\u01b0\u1ee3c nhanh v\u00e0 r\u1ea3nh tay \u0111\u1ee7 d\u00f9ng cho b\u00ean l\u1ec1 \u0111\u01b0\u1eddng.<\/li>\n<\/ol>\n\n\n\n

        \u0110i\u1ec1u g\u00ec \u0111\u00e3 thay \u0111\u1ed5i (v\u00e0 v\u1eabn gi\u1eef nguy\u00ean)?<\/strong><\/h2>\n\n\n\n
          \n
        • Th\u1eddi gian l\u1eadp k\u1ebf ho\u1ea1ch thu g\u1ecdn:<\/strong> T\u1eeb ~1\u20132 gi\u1edd \u0111\u1ebfn ~10\u201315 ph\u00fat<\/strong> m\u1ed7i \u0111\u1ea1i di\u1ec7n, m\u1ed7i ng\u00e0y.<\/li>\n\n\n\n
        • M\u1eadt \u0111\u1ed9 l\u01b0\u1ee3t gh\u00e9 th\u0103m t\u0103ng:<\/strong> \u00cdt quay l\u1ea1i, c\u00e1c nh\u00f3m c\u00f3 m\u1ee5c ti\u00eau h\u01a1n v\u00e0 nh\u1eefng l\u01b0\u1ee3t th\u0103m 'bonus' d\u1ec5 d\u00e0ng khi c\u00f3 th\u1eddi gian.<\/li>\n\n\n\n
        • D\u1eef li\u1ec7u v\u1eabn \u0111\u01b0\u1ee3c s\u1ea1ch s\u1ebd:<\/strong> \u0110\u1ed3ng b\u1ed9 hai chi\u1ec1u c\u00f3 ngh\u0129a l\u00e0 ghi ch\u00fa, \u1ea3nh v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi s\u1ebd \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o HubSpot ngay l\u1eadp t\u1ee9c.<\/li>\n\n\n\n
        • Ti\u00eau \u0111i\u1ec3m s\u1eafc n\u00e9t:<\/strong> C\u00e1c l\u1edbp v\u00e0 b\u1ed9 l\u1ecdc cho ph\u00e9p nh\u00f3m chuy\u1ec3n \u0111\u1ed5i theo t\u1eebng ph\u00e2n kh\u00fac (th\u1ee3 \u0111i\u1ec7n, cho thu\u00ea, v.v.) ch\u1ec9 trong v\u00e0i gi\u00e2y.<\/li>\n<\/ul>\n\n\n\n
          \n

          Tr\u01b0\u1edbc \u0111\u00e2y, vi\u1ec7c l\u00ean k\u1ebf ho\u1ea1ch l\u1ed9 tr\u00ecnh m\u1ea5t 1\u20132 gi\u1edd. V\u1edbi Mapsly, ch\u1ec9 c\u1ea7n 10\u201315 ph\u00fat l\u00e0 xong v\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 s\u1eb5n s\u00e0ng cho ng\u00e0y h\u00f4m sau. \u2014 Gabriel Lussier<\/p>\n<\/blockquote>\n\n\n\n

          HubSpot + Google Sheets + Mapsly<\/strong>\u2014\u0111\u00f3 l\u00e0 t\u1ea5t c\u1ea3. M\u1ed9t ngu\u1ed3n s\u1ef1 th\u1eadt duy nh\u1ea5t, m\u1ed9t n\u01a1i \u0111\u1ec3 l\u00ean k\u1ebf ho\u1ea1ch v\u00e0 m\u1ed9t l\u1ed9 tr\u00ecnh t\u1eeb suy ngh\u0129 \u0111\u1ebfn h\u00e0nh \u0111\u1ed9ng.<\/p>\n\n\n\n

          Ti\u1ebfp theo l\u00e0 g\u00ec?<\/strong><\/h2>\n\n\n\n
            \n
          • Tri\u1ec3n khai L\u1eadp k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng theo l\u1ecbch<\/strong> trong to\u00e0n \u0111\u1ed9i.<\/li>\n\n\n\n
          • Chu\u1ea9n h\u00f3a Bi\u1ec3u m\u1eabu check-in<\/strong> M\u00e3 h\u00f3a ghi ch\u00fa hi\u1ec7n tr\u01b0\u1eddng (v\u00e0 \u1ea3nh) th\u00e0nh d\u1eef li\u1ec7u CRM.<\/li>\n\n\n\n
          • M\u1ed9t phi\u00ean t\u1eadp hu\u1ea5n ng\u1eafn cho nh\u1eefng \u0111\u1ea1i di\u1ec7n c\u00f2n l\u1ea1i \u0111\u1ec3 ph\u1ed5 bi\u1ebfn c\u00e1c ph\u01b0\u01a1ng ph\u00e1p t\u1ed1t nh\u1ea5t.<\/li>\n<\/ul>\n\n\n\n


            T\u00f3m l\u1ea1i:<\/strong> Mapsly kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n v\u1ebd l\u1ed9 tr\u00ecnh; n\u00f3 \u0111\u00e3 thay \u0111\u1ed5i c\u00e1ch m\u1ed9t \u0111\u1ed9i ng\u0169 h\u00e0nh \u0111\u1ed9ng tr\u00ean hi\u1ec7n tr\u01b0\u1eddng l\u00ean k\u1ebf ho\u1ea1ch, \u01b0u ti\u00ean v\u00e0 n\u1eafm b\u1eaft gi\u00e1 tr\u1ecb tr\u00ean \u0111\u01b0\u1eddng, bi\u1ebfn h\u00e0ng gi\u1edd chu\u1ea9n b\u1ecb th\u00e0nh v\u00e0i ph\u00fat v\u00e0 bi\u1ebfn b\u1ea3n \u0111\u1ed3 th\u00e0nh \u0111\u1ed9ng l\u1ef1c.<\/p>","protected":false},"excerpt":{"rendered":"

            Nh\u00f3m nh\u00e2n vi\u00ean hi\u1ec7n tr\u01b0\u1eddng 12 ng\u01b0\u1eddi c\u1ee7a Cisolift \u0111\u00e3 r\u00fat ng\u1eafn th\u1eddi gian l\u1eadp k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng h\u00e0ng ng\u00e0y t\u1eeb 1\u20132 gi\u1edd xu\u1ed1ng c\u00f2n 10\u201315 ph\u00fat nh\u1edd t\u00edch h\u1ee3p HubSpot c\u1ee7a Mapsly, t\u1ed1i \u01b0u h\u00f3a l\u1ed9 tr\u00ecnh v\u00e0 kh\u00e1m ph\u00e1 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ngay t\u1ee9c th\u00ec\u2014bi\u1ebfn th\u1eddi gian chu\u1ea9n b\u1ecb th\u00e0nh th\u1eddi gian b\u00e1n h\u00e0ng.<\/p>","protected":false},"featured_media":25055,"template":"","meta":{"_acf_changed":true},"products-and-features":[30],"industries":[32],"class_list":["post-25054","customer-success","type-customer-success","status-publish","has-post-thumbnail","hentry","products-and-features-territory-management","industries-manufacturing"],"acf":[],"yoast_head":"\nFrom Maps to Momentum: How a 12-person Field Team Cut Route Planning from Hours to Minutes with Mapsly - 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