{"id":25054,"date":"2025-12-15T18:50:18","date_gmt":"2025-12-15T15:50:18","guid":{"rendered":"https:\/\/mapsly.com\/?post_type=customer-success&p=25054"},"modified":"2025-12-15T18:54:44","modified_gmt":"2025-12-15T15:54:44","slug":"cisolift-case-study","status":"publish","type":"customer-success","link":"https:\/\/mapsly.com\/vi\/customer-success-stories\/cisolift-case-study\/","title":{"rendered":"T\u1eeb b\u1ea3n \u0111\u1ed3 \u0111\u1ebfn \u0111\u00e0 t\u0103ng tr\u01b0\u1edfng: C\u00e1ch m\u1ed9t \u0111\u1ed9i ng\u0169 hi\u1ec7n tr\u01b0\u1eddng 12 ng\u01b0\u1eddi r\u00fat ng\u1eafn vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng t\u1eeb h\u00e0ng gi\u1edd xu\u1ed1ng c\u00f2n v\u00e0i ph\u00fat v\u1edbi Mapsly"},"content":{"rendered":"

Gi\u1edbi thi\u1ec7u v\u1ec1 Cisolift<\/strong><\/h2>\n\n\n\n

Khi Gabriel Lussier gia nh\u1eadp \u0111\u1ed9i ng\u0169 go-to-market c\u1ee7a nh\u00e0 ph\u00e2n ph\u1ed1i thi\u1ebft b\u1ecb \u0421isolift, nhi\u1ec7m v\u1ee5 c\u1ee7a anh v\u1eeba \u0111\u01a1n gi\u1ea3n v\u1eeba bao qu\u00e1t: k\u1ebft n\u1ed1i d\u1eef li\u1ec7u v\u1edbi ho\u1ea1t \u0111\u1ed9ng ngo\u00e0i th\u1ef1c \u0111\u1ecba. Anh ph\u1ee5 tr\u00e1ch HubSpot, c\u00e1c quy tr\u00ecnh t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 m\u1ecdi th\u1ee9 gi\u00fap \u0111\u1ed9i ng\u0169 b\u00e1n h\u00e0ng d\u00e0nh nhi\u1ec1u th\u1eddi gian h\u01a1n cho kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u anh kh\u00f4ng mu\u1ed1n l\u00e0 th\u00eam m\u1ed9t silo n\u1eefa\u2014ho\u1eb7c m\u1ed9t b\u1ea3n \u0111\u1ed3 tr\u00f4ng \u0111\u1eb9p m\u1eaft nh\u01b0ng l\u1ea1i t\u00e1ch r\u1eddi kh\u1ecfi s\u1ef1 th\u1eadt trong CRM.<\/p>\n\n\n\n

Anh \u1ea5y \u0111\u00e3 ch\u1ecdn Mapsly.<\/p>\n\n\n\n

Th\u00e1ch th\u1ee9c<\/strong><\/h2>\n\n\n\n
    \n
  • Chi ph\u00ed th\u1eddi gian cho vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng: C\u00e1c \u0111\u1ea1i di\u1ec7n \u0111\u00e3 d\u00e0nh ~1\u20132 gi\u1edd \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng cho ng\u00e0y h\u00f4m sau.<\/li>\n\n\n\n
  • Ph\u00e2n m\u1ea3nh d\u1eef li\u1ec7u: D\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng n\u1eb1m trong c\u00e1c c\u00f4ng c\u1ee5 ri\u00eang bi\u1ec7t, khi\u1ebfn vi\u1ec7c gi\u1eef h\u1ed3 s\u01a1 lu\u00f4n c\u1eadp nh\u1eadt v\u00e0 \u1edf c\u00f9ng m\u1ed9t n\u01a1i tr\u1edf n\u00ean kh\u00f3 kh\u0103n.<\/li>\n\n\n\n
  • S\u1ef1 r\u00f5 r\u00e0ng v\u1ec1 l\u00e3nh th\u1ed5: Nh\u00f3m c\u1ea7n c\u00e1c l\u00e3nh th\u1ed5 r\u00f5 r\u00e0ng v\u00e0 nh\u1eefng c\u00e1ch d\u1ec5 d\u00e0ng \u0111\u1ec3 t\u1eadp trung theo lo\u1ea1i kh\u00e1ch h\u00e0ng v\u00e0 th\u00e0nh ph\u1ed1 cho c\u00e1c ng\u00e0y l\u00e0m vi\u1ec7c th\u1ef1c \u0111\u1ecba c\u00f3 m\u1ee5c ti\u00eau.<\/li>\n<\/ul>\n\n\n\n

    T\u1ea1i sao ch\u1ecdn Mapsly<\/strong><\/h2>\n\n\n\n
      \n
    • \u0110\u1ed3ng b\u1ed9 hai chi\u1ec1u v\u1edbi HubSpot (c\u1ed9ng th\u00eam Google Sheets): M\u1ed9t ngu\u1ed3n th\u00f4ng tin \u0111\u00e1ng tin c\u1eady duy nh\u1ea5t cho t\u00e0i kho\u1ea3n, kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7n tr\u01b0\u1eddng.<\/li>\n\n\n\n
    • \u0110\u1ecbnh tuy\u1ebfn \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a cho th\u00e0nh ph\u1ed1 & khu v\u1ef1c nh\u1ecf: \u0110\u1ea1i di\u1ec7n c\u00f3 th\u1ec3 ch\u1ecdn m\u1ed9t th\u00e0nh ph\u1ed1 (v\u00ed d\u1ee5: Fort Myers) ho\u1eb7c khu v\u1ef1c v\u00e0 t\u1ea1o c\u00e1c tuy\u1ebfn \u0111\u01b0\u1eddng nhi\u1ec1u \u0111i\u1ec3m d\u1eebng hi\u1ec7u qu\u1ea3 trong v\u00e0i ph\u00fat.<\/li>\n\n\n\n
    • Qu\u1ea3n l\u00fd l\u00e3nh th\u1ed5: C\u00e1c l\u00e3nh th\u1ed5 \u0111\u01b0\u1ee3c l\u1eadp b\u1ea3n \u0111\u1ed3 v\u00e0 ch\u1ec9 \u0111\u1ecbnh cho c\u00e1c \u0111\u1ea1i di\u1ec7n c\u1ee5 th\u1ec3.<\/li>\n\n\n\n
    • Kh\u00e1m ph\u00e1 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng tr\u00ean b\u1ea3n \u0111\u1ed3: \u0110\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng c\u00f3 th\u1ec3 t\u00ecm c\u00e1c doanh nghi\u1ec7p g\u1ea7n \u0111\u00f3 v\u00e0 th\u00eam c\u00e1c doanh nghi\u1ec7p \u0111\u00f3 v\u00e0o HubSpot b\u1eb1ng hai l\u1ea7n nh\u1ea5p.<\/li>\n\n\n\n
    • L\u1edbp & b\u1ed9 l\u1ecdc c\u00f3 th\u1ec3 c\u1ea5u h\u00ecnh: \u0110\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng nhanh ch\u00f3ng ph\u00e2n kh\u00fac theo lo\u1ea1i kh\u00e1ch h\u00e0ng (v\u00ed d\u1ee5: th\u1ee3 \u0111i\u1ec7n, c\u1eeda h\u00e0ng cho thu\u00ea) khi ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i thay \u0111\u1ed5i.
      <\/li>\n\n\n\n
    • UX \u01b0u ti\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng & b\u1ea3n \u0111\u1ecba h\u00f3a: Nh\u00f3m \u0111\u00e3 khen ng\u1ee3i tr\u1ea3i nghi\u1ec7m trong \u1ee9ng d\u1ee5ng c\u1ee7a Mapsly v\u00e0 b\u1ea3n d\u1ecbch ti\u1ebfng Ph\u00e1p, gi\u00fap th\u00fac \u0111\u1ea9y vi\u1ec7c \u00e1p d\u1ee5ng.<\/li>\n<\/ul>\n\n\n\n

      Tu\u1ea7n \u0111\u1ea7u ti\u00ean: k\u1ebft n\u1ed1i c\u00e1c \u0111i\u1ec3m<\/strong><\/h2>\n\n\n\n

      Gabriel \u0111\u00e3 k\u1ebft n\u1ed1i Mapsly v\u1edbi HubSpot v\u00e0 m\u1ed9t Google Sheet v\u1ec1 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. C\u00e1c l\u00e3nh th\u1ed5 \u0111\u00e3 \u0111i v\u00e0o ho\u1ea1t \u0111\u1ed9ng cho Qu\u00e9bec, Ontario v\u00e0 Florida, v\u00e0 c\u00e1c \u0111\u1ea1i di\u1ec7n th\u1ea5y danh s\u00e1ch ph\u1ee5 tr\u00e1ch c\u1ee7a h\u1ecd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb tr\u00ean m\u1ed9t b\u1ea3n \u0111\u1ed3 s\u1ed1ng \u0111\u1ed9ng\u2014c\u00f4ng ty, kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng v\u00e0 ng\u1eef c\u1ea3nh \u0111\u01b0\u1ee3c l\u1ea5y tr\u1ef1c ti\u1ebfp t\u1eeb CRM. Ph\u1ea3n \u1ee9ng c\u1ee7a nh\u00f3m di\u1ec5n ra ngay l\u1eadp t\u1ee9c: giao di\u1ec7n t\u1ea1o c\u1ea3m gi\u00e1c quen thu\u1ed9c, b\u1ea3n \u0111\u1ecba h\u00f3a ti\u1ebfng Ph\u00e1p t\u1ea1o c\u1ea3m gi\u00e1c t\u1ef1 nhi\u00ean v\u00e0, l\u1ea7n \u0111\u1ea7u ti\u00ean, b\u1ea3n \u0111\u1ed3 v\u00e0 CRM ph\u1ed1i h\u1ee3p h\u00e0i h\u00f2a.<\/p>\n\n\n\n

      M\u1ed9t ng\u00e0y \u1edf Fort Myers<\/strong><\/h2>\n\n\n\n

      H\u00e3y h\u00ecnh dung m\u1ed9t \u0111\u1ea1i di\u1ec7n b\u00e1n h\u00e0ng b\u1eaft \u0111\u1ea7u ng\u00e0y l\u00e0m vi\u1ec7c g\u1ea7n Fort Myers. Thay v\u00ec ph\u1ea3i xoay x\u1edf gi\u1eefa c\u00e1c tab v\u00e0 b\u1ea3ng t\u00ednh, nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng:<\/p>\n\n\n\n

        \n
      1. L\u1ecdc b\u1ea3n \u0111\u1ed3 \u0111\u1ec3 t\u1eadp trung v\u00e0o c\u00e1c c\u1eeda h\u00e0ng cho thu\u00ea cho m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i m\u1edbi.<\/li>\n\n\n\n
      2. L\u01b0\u1ee3t nh\u1ea5p T\u1ed1i \u01b0u h\u00f3a tuy\u1ebfn \u0111\u01b0\u1eddng<\/strong>, th\u00eam m\u1ed9t v\u00e0i t\u00e0i kho\u1ea3n c\u1ea7n gh\u00e9 th\u0103m, v\u00e0 trong 10\u201315 ph\u00fat<\/strong> c\u00f3 m\u1ed9t ng\u00e0y \u0111\u1ea7y \u0111\u1ee7 v\u00e0 h\u1ee3p l\u00fd thay v\u00ec ng\u00e0y c\u0169, 1\u20132 gi\u1edd<\/strong> nghi th\u1ee9c l\u1eadp k\u1ebf ho\u1ea1ch.<\/li>\n\n\n\n
      3. Gi\u1eefa bu\u1ed5i chi\u1ec1u, m\u1ed9t cu\u1ed9c h\u1ecdp k\u1ebft th\u00fac s\u1edbm. H\u1ecd m\u1edf T\u00ecm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/strong>\u2014c\u00e1c ghim m\u00e0u t\u00edm xu\u1ea5t hi\u1ec7n cho c\u00e1c doanh nghi\u1ec7p l\u00e2n c\u1eadn ch\u01b0a c\u00f3 trong HubSpot. M\u1ed9t l\u1ea7n nh\u1ea5n v\u00e0o, Xu\u1ea5t<\/strong>, v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u01b0\u1ee3c t\u1ea1o v\u00e0 ch\u1ec9 \u0111\u1ecbnh trong CRM.<\/li>\n\n\n\n
      4. At each stop, a lightweight, bi\u1ec3u m\u1eabu check-in<\/strong> ghi l\u1ea1i ghi ch\u00fa v\u00e0 \u1ea3nh. N\u1ebfu ch\u00fang \u1edf qu\u00e1 xa v\u1ecb tr\u00ed, Mapsly s\u1ebd g\u1eafn c\u1edd. Vi\u1ec7c nh\u1eadp ho\u1eb7c \u0111\u1ecdc ch\u00ednh t\u1ea3 qua b\u00e0n ph\u00edm \u0111i\u1ec7n tho\u1ea1i gi\u00fap thao t\u00e1c nhanh v\u00e0 \u0111\u1ee7 r\u1ea3nh tay khi \u1edf l\u1ec1 \u0111\u01b0\u1eddng.<\/li>\n<\/ol>\n\n\n\n

        Nh\u1eefng g\u00ec \u0111\u00e3 thay \u0111\u1ed5i (v\u00e0 \u0111\u01b0\u1ee3c duy tr\u00ec)<\/strong><\/h2>\n\n\n\n
          \n
        • Th\u1eddi gian l\u1eadp k\u1ebf ho\u1ea1ch \u0111\u00e3 thu g\u1ecdn:<\/strong> T\u1eeb ~1\u20132 gi\u1edd xu\u1ed1ng ~10\u201315 ph\u00fat<\/strong> m\u1ed7i \u0111\u1ea1i di\u1ec7n, m\u1ed7i ng\u00e0y.<\/li>\n\n\n\n
        • M\u1eadt \u0111\u1ed9 l\u01b0\u1ee3t gh\u00e9 th\u0103m \u0111\u00e3 t\u0103ng:<\/strong> \u00cdt quay l\u1ea1i h\u01a1n, c\u00e1c c\u1ee5m c\u00f3 m\u1ee5c \u0111\u00edch h\u01a1n, v\u00e0 c\u00e1c l\u01b0\u1ee3t gh\u00e9 th\u0103m \u201cb\u1ed5 sung\u201d d\u1ec5 d\u00e0ng khi c\u00f3 th\u1eddi gian.<\/li>\n\n\n\n
        • D\u1eef li\u1ec7u v\u1eabn s\u1ea1ch:<\/strong> \u0110\u1ed3ng b\u1ed9 hai chi\u1ec1u ngh\u0129a l\u00e0 ghi ch\u00fa, \u1ea3nh v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng m\u1edbi \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ebfn HubSpot ngay l\u1eadp t\u1ee9c.<\/li>\n\n\n\n
        • Tr\u1ecdng t\u00e2m \u0111\u01b0\u1ee3c l\u00e0m s\u1eafc n\u00e9t:<\/strong> C\u00e1c l\u1edbp v\u00e0 b\u1ed9 l\u1ecdc cho ph\u00e9p \u0111\u1ed9i ng\u0169 chuy\u1ec3n \u0111\u1ed5i theo ph\u00e2n kh\u00fac (th\u1ee3 \u0111i\u1ec7n, cho thu\u00ea, v.v.) ch\u1ec9 trong v\u00e0i gi\u00e2y.<\/li>\n<\/ul>\n\n\n\n
          \n

          \u201cTr\u01b0\u1edbc \u0111\u00e2y, vi\u1ec7c l\u1eadp k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng m\u1ea5t 1\u20132 gi\u1edd. V\u1edbi Mapsly, ch\u1ec9 m\u1ea5t 10\u201315 ph\u00fat v\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 s\u1eb5n s\u00e0ng cho ng\u00e0y h\u00f4m sau.\u201d \u2014 Gabriel Lussier<\/p>\n<\/blockquote>\n\n\n\n

          HubSpot + Google Sheets + Mapsly<\/strong>\u2014ch\u1ec9 v\u1eady th\u00f4i. M\u1ed9t ngu\u1ed3n s\u1ef1 th\u1eadt duy nh\u1ea5t, m\u1ed9t n\u01a1i \u0111\u1ec3 l\u1eadp k\u1ebf ho\u1ea1ch, v\u00e0 m\u1ed9t l\u1ed9 tr\u00ecnh t\u1eeb suy ngh\u0129 \u0111\u1ebfn h\u00e0nh \u0111\u1ed9ng.<\/p>\n\n\n\n

          Ti\u1ebfp theo l\u00e0 g\u00ec<\/strong><\/h2>\n\n\n\n
            \n
          • Tri\u1ec3n khai \u0111\u1ecbnh tuy\u1ebfn c\u00f3 t\u00ednh \u0111\u1ebfn l\u1ecbch<\/strong> tr\u00ean to\u00e0n \u0111\u1ed9i ng\u0169.<\/li>\n\n\n\n
          • Chu\u1ea9n h\u00f3a bi\u1ec3u m\u1eabu check-in<\/strong> \u0111\u1ec3 chuy\u1ec3n \u0111\u1ed5i ghi ch\u00fa hi\u1ec7n tr\u01b0\u1eddng (v\u00e0 \u1ea3nh) th\u00e0nh d\u1eef li\u1ec7u CRM.<\/li>\n\n\n\n
          • M\u1ed9t bu\u1ed5i \u00f4n t\u1eadp ng\u1eafn cho c\u00e1c \u0111\u1ea1i di\u1ec7n c\u00f2n l\u1ea1i \u0111\u1ec3 ph\u1ed5 bi\u1ebfn c\u00e1c ph\u01b0\u01a1ng ph\u00e1p hay nh\u1ea5t.<\/li>\n<\/ul>\n\n\n\n


            T\u00f3m l\u1ea1i:<\/strong> Mapsly kh\u00f4ng ch\u1ec9 v\u1ebd tuy\u1ebfn \u0111\u01b0\u1eddng; Mapsly \u0111\u00e3 t\u00e1i \u0111\u1ecbnh h\u00ecnh c\u00e1ch m\u1ed9t \u0111\u1ed9i ng\u0169 hi\u1ec7n tr\u01b0\u1eddng l\u1eadp k\u1ebf ho\u1ea1ch, \u01b0u ti\u00ean v\u00e0 n\u1eafm b\u1eaft gi\u00e1 tr\u1ecb tr\u00ean \u0111\u01b0\u1eddng\u2014bi\u1ebfn h\u00e0ng gi\u1edd chu\u1ea9n b\u1ecb th\u00e0nh v\u00e0i ph\u00fat v\u00e0 bi\u1ebfn b\u1ea3n \u0111\u1ed3 th\u00e0nh \u0111\u1ed9ng l\u1ef1c.<\/p>","protected":false},"excerpt":{"rendered":"

            \u0110\u1ed9i ng\u0169 hi\u1ec7n tr\u01b0\u1eddng 12 ng\u01b0\u1eddi c\u1ee7a Cisolift \u0111\u00e3 c\u1eaft gi\u1ea3m th\u1eddi gian l\u1eadp k\u1ebf ho\u1ea1ch tuy\u1ebfn \u0111\u01b0\u1eddng h\u1eb1ng ng\u00e0y t\u1eeb 1\u20132 gi\u1edd xu\u1ed1ng c\u00f2n 10\u201315 ph\u00fat nh\u1edd t\u00edch h\u1ee3p HubSpot c\u1ee7a Mapsly, \u0111\u1ecbnh tuy\u1ebfn \u0111\u01b0\u1ee3c t\u1ed1i \u01b0u h\u00f3a v\u00e0 kh\u00e1m ph\u00e1 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ngay t\u1ea1i ch\u1ed7\u2014bi\u1ebfn th\u1eddi gian chu\u1ea9n b\u1ecb th\u00e0nh th\u1eddi gian b\u00e1n h\u00e0ng.<\/p>","protected":false},"featured_media":25055,"template":"","meta":{"_acf_changed":true},"products-and-features":[30],"industries":[32],"class_list":["post-25054","customer-success","type-customer-success","status-publish","has-post-thumbnail","hentry","products-and-features-territory-management","industries-manufacturing"],"acf":[],"yoast_head":"\nFrom Maps to Momentum: How a 12-person Field Team Cut Route Planning from Hours to Minutes with Mapsly - 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