{"id":21408,"date":"2025-04-25T10:13:51","date_gmt":"2025-04-25T07:13:51","guid":{"rendered":"https:\/\/mapsly.comcustomer-success-stories\/how-heart-vascular-leg-center-ditched-spreadsheets-gained-real-time-field-oversight-and-reclaimed-hours-with-mapsly\/"},"modified":"2025-12-16T14:47:45","modified_gmt":"2025-12-16T11:47:45","slug":"heart-vascular-leg-center-case-study","status":"publish","type":"customer-success","link":"https:\/\/mapsly.com\/vi\/customer-success-stories\/heart-vascular-leg-center-case-study\/","title":{"rendered":"C\u00e1ch Heart, Vascular &amp; Leg Center t\u1eeb b\u1ecf b\u1ea3ng t\u00ednh, c\u00f3 \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng gi\u00e1m s\u00e1t hi\u1ec7n tr\u01b0\u1eddng theo th\u1eddi gian th\u1ef1c, v\u00e0 l\u1ea5y l\u1ea1i nhi\u1ec1u gi\u1edd v\u1edbi Mapsly"},"content":{"rendered":"<h2 class=\"wp-block-heading\"><strong>\ud83d\ude80 T\u1ed5ng quan k\u1ebft qu\u1ea3,<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714\ufe0f Ti\u1ebft ki\u1ec7m 1\u20132 gi\u1edd\/ng\u00e0y cho m\u1ed7i marketer nh\u1edd b\u00e1o c\u00e1o hi\u1ec7n tr\u01b0\u1eddng th\u00f4ng minh h\u01a1n, nhanh h\u01a1n<br>\u2714\ufe0f Ban l\u00e3nh \u0111\u1ea1o v\u1eadn h\u00e0nh ti\u1ebft ki\u1ec7m 1 gi\u1edd\/ng\u00e0y th\u00f4ng qua gi\u00e1m s\u00e1t t\u1ef1 \u0111\u1ed9ng,<br>\u2714\ufe0f gi\u1ea3m kho\u1ea3ng 50%+ s\u1ed1 l\u01b0\u1ee3t gh\u00e9 v\u0103n ph\u00f2ng kh\u00f4ng c\u1ea7n thi\u1ebft<br>\u2714\ufe0f Theo d\u00f5i l\u01b0\u1ee3t gh\u00e9 th\u0103m theo th\u1eddi gian th\u1ef1c v\u1edbi x\u00e1c th\u1ef1c h\u00e0ng r\u00e0o \u0111\u1ecba l\u00fd<br>\u2714\ufe0f T\u1ef1 \u0111\u1ed9ng h\u00f3a to\u00e0n b\u1ed9 quy tr\u00ecnh l\u00e0m vi\u1ec7c<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Gi\u1edbi thi\u1ec7u v\u1ec1 Heart, Vascular &amp; Leg Center<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">C\u00f3 tr\u1ee5 s\u1edf t\u1ea1i Bakersfield, California, Heart, Vascular &amp; Leg Center l\u00e0 m\u1ed9t ph\u00f2ng kh\u00e1m \u0111a chuy\u00ean khoa v\u1edbi c\u00e1c b\u1ed9 ph\u1eadn ch\u0103m s\u00f3c m\u1ea1ch m\u00e1u, podiatry, ch\u0103m s\u00f3c v\u1ebft th\u01b0\u01a1ng v\u00e0 y h\u1ecdc cao \u00e1p. \u0110\u1ed9i ng\u0169 ti\u1ebfp th\u1ecb th\u1ef1c \u0111\u1ecba c\u1ee7a h\u1ecd \u0111\u00f3ng vai tr\u00f2 l\u00e0 \u0111\u1ea7u m\u1ed1i li\u00ean l\u1ea1c v\u1edbi b\u00e1c s\u0129, \u0111\u1ebfn th\u0103m c\u00e1c v\u0103n ph\u00f2ng c\u1ee7a nh\u00e0 cung c\u1ea5p gi\u1edbi thi\u1ec7u \u0111\u1ec3 gi\u1edbi thi\u1ec7u v\u1ec1 d\u1ecbch v\u1ee5, c\u1ee7ng c\u1ed1 m\u1ed1i quan h\u1ec7 v\u00e0 th\u00fac \u0111\u1ea9y c\u00e1c l\u01b0\u1ee3t gi\u1edbi thi\u1ec7u b\u1ec7nh nh\u00e2n m\u1edbi.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>H\u1ed3i \u0111\u00f3: \u201c\u0110\u00f3 ch\u1ec9 l\u00e0 m\u1ed9t b\u1ea3ng t\u00ednh\u201d<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Khi COO <strong>Melissa Gilkes-Smith<\/strong> \u0111\u1ea3m nh\u1eadn vai tr\u00f2 c\u1ee7a m\u00ecnh t\u1ea1i Heart, Vascular &amp; Leg Center v\u00e0o th\u00e1ng 4 n\u0103m 2024, c\u00f4 nhanh ch\u00f3ng nh\u1eadn ra r\u1eb1ng m\u00ecnh \u0111ang l\u00e0m vi\u1ec7c m\u00e0 kh\u00f4ng c\u00f3 t\u1ea7m nh\u00ecn r\u00f5 r\u00e0ng. \u0110\u1ed9i ng\u0169 ti\u1ebfp th\u1ecb th\u1ef1c \u0111\u1ecba kh\u00f4ng c\u00f3 h\u1ec7 th\u1ed1ng theo d\u00f5i th\u1ef1c s\u1ef1 n\u00e0o.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">N\u00f3 gi\u1ed1ng nh\u01b0, \u0111i \u0111\u1ebfn m\u1ed9t v\u0103n ph\u00f2ng v\u00e0 ghi v\u00e0o b\u1ea3ng t\u00ednh nh\u1eefng g\u00ec b\u1ea1n \u0111\u00e3 l\u00e0m. Kh\u00f4ng c\u00f3 c\u00e1ch n\u00e0o \u0111\u1ec3 theo d\u00f5i li\u1ec7u h\u1ecd c\u00f3 th\u1ef1c s\u1ef1 \u0111i hay kh\u00f4ng.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Nh\u1eefng kho\u1ea3ng tr\u1ed1ng tr\u1edf n\u00ean r\u00f5 r\u00e0ng khi Melissa c\u00f3 \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb th\u1ef1c s\u1ef1. C\u00f4 ph\u00e1t hi\u1ec7n r\u1eb1ng m\u1ed9t s\u1ed1 b\u00e1o c\u00e1o \u0111\u00e3 \u0111\u01b0\u1ee3c \u0111i\u1ec1n t\u1eeb nh\u00e0\u2014khai r\u1eb1ng \u0111\u00e3 th\u1ef1c hi\u1ec7n c\u00e1c chuy\u1ebfn th\u0103m m\u00e0 kh\u00f4ng h\u1ec1 r\u1eddi kh\u1ecfi gh\u1ebf sofa. C\u00f4 c\u0169ng nh\u1eadn ra r\u1eb1ng m\u1ed9t s\u1ed1 v\u0103n ph\u00f2ng nh\u1ea5t \u0111\u1ecbnh \u0111\u01b0\u1ee3c gh\u00e9 th\u0103m tu\u1ea7n n\u00e0y qua tu\u1ea7n kh\u00e1c, l\u00e3ng ph\u00ed th\u1eddi gian qu\u00fd gi\u00e1 v\u00e0 b\u1ecf l\u1ee1 c\u01a1 h\u1ed9i m\u1edf r\u1ed9ng ph\u1ea1m vi ti\u1ebfp c\u1eadn \u1edf nh\u1eefng n\u01a1i kh\u00e1c.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Gi\u1edd t\u00f4i c\u00f3 th\u1ec3 th\u1ea5y t\u1ea7n su\u1ea5t m\u1ed9t ng\u01b0\u1eddi gh\u00e9 th\u0103m m\u1ed9t \u0111\u1ecba \u0111i\u1ec3m c\u1ee5 th\u1ec3. T\u00f4i \u0111\u00e3 th\u1ea5y m\u00f4 h\u00ecnh \u0111\u00f3 v\u00e0 c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh n\u00f3. Tr\u01b0\u1edbc \u0111\u00e2y kh\u00f4ng c\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb \u0111\u00f3.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Melissa c\u1ea7n m\u1ed9t h\u1ec7 th\u1ed1ng\u2014m\u1ed9t gi\u1ea3i ph\u00e1p nh\u1eb9, linh ho\u1ea1t v\u00e0 \u0111\u1ee7 th\u00f4ng minh \u0111\u1ec3 x\u1eed l\u00fd s\u1ef1 h\u1ed7n lo\u1ea1n th\u1ef1c t\u1ebf c\u1ee7a c\u00e1c ho\u1ea1t \u0111\u1ed9ng hi\u1ec7n tr\u01b0\u1eddng. C\u00f4 \u0111\u00e3 c\u00e2n nh\u1eafc x\u00e2y d\u1ef1ng m\u1ed9t CRM t\u1eeb \u0111\u1ea7u trong Smartsheet, r\u1ed3i c\u00f4 t\u00ecm th\u1ea5y Mapsly.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb \u0111\u1ea7y \u0111\u1ee7, cu\u1ed1i c\u00f9ng,<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mapsly \u0111\u00e3 tr\u1edf th\u00e0nh m\u1eaft x\u00edch c\u00f2n thi\u1ebfu, mang l\u1ea1i kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb theo th\u1eddi gian th\u1ef1c v\u1ec1 c\u00f4ng vi\u1ec7c c\u1ee7a \u0111\u1ed9i ng\u0169 t\u1ea1i hi\u1ec7n tr\u01b0\u1eddng.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nh\u00e2n vi\u00ean ti\u1ebfp th\u1ecb hi\u1ec7n check-in v\u00e0 check-out \u1edf m\u1ed7i l\u1ea7n gh\u00e9 th\u0103m v\u1edbi, <strong>Khoanh v\u00f9ng \u0111\u1ecba l\u00fd d\u1ef1a tr\u00ean GPS<\/strong>, \u0111\u1ea3m b\u1ea3o \u0111\u1ed9 ch\u00ednh x\u00e1c v\u00e0 tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh m\u00e0 kh\u00f4ng c\u1ea7n th\u00eam b\u01b0\u1edbc th\u1ee7 c\u00f4ng n\u00e0o.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Ch\u00fang t\u00f4i c\u1ea7n bi\u1ebft r\u1eb1ng h\u1ecd th\u1ef1c s\u1ef1 c\u00f3 m\u1eb7t t\u1ea1i \u0111\u1ecba \u0111i\u1ec3m. Gi\u1edd \u0111\u00e2y, t\u00f4i bi\u1ebft h\u1ecd \u0111\u00e3 \u1edf \u0111\u00e2u, \u1edf l\u1ea1i bao l\u00e2u v\u00e0 h\u1ecd gh\u00e9 th\u0103m t\u1eebng \u0111\u1ecba \u0111i\u1ec3m th\u01b0\u1eddng xuy\u00ean nh\u01b0 th\u1ebf n\u00e0o.<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Quy tr\u00ecnh l\u00e0m vi\u1ec7c ho\u00e0n to\u00e0n t\u00f9y ch\u1ec9nh\u2014Kh\u00f4ng c\u1ea7n CRM c\u1ee9ng nh\u1eafc<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Thay v\u00ec ch\u1ed3ng th\u00eam m\u1ed9t CRM c\u1ee9ng nh\u1eafc kh\u00e1c l\u00ean quy tr\u00ecnh l\u00e0m vi\u1ec7c c\u1ee7a h\u1ecd, Melissa \u0111\u00e3 d\u00f9ng Smartsheet l\u00e0m backend \u0111\u01a1n gi\u1ea3n v\u00e0 Mapsly l\u00e0m trung t\u00e2m v\u1eadn h\u00e0nh. Th\u00f4ng tin li\u00ean h\u1ec7 c\u1ee7a nh\u00e0 cung c\u1ea5p\u2014bao g\u1ed3m s\u1ed1 \u0111i\u1ec7n tho\u1ea1i di \u0111\u1ed9ng v\u00e0 email\u2014\u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt ngay t\u1eeb hi\u1ec7n tr\u01b0\u1eddng, \u0111\u1ed3ng b\u1ed9 l\u1ea1i v\u1ec1 Smartsheet, v\u00e0 th\u1eadm ch\u00ed \u0111\u01b0\u1ee3c t\u1ef1 \u0111\u1ed9ng \u0111\u1ea9y v\u00e0o danh s\u00e1ch li\u00ean h\u1ec7 Outlook c\u1ee7a CMO th\u00f4ng qua t\u00edch h\u1ee3p OneDrive.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">T\u00f4i kh\u00f4ng bi\u1ebft m\u00ecnh s\u1ebd l\u00e0m g\u00ec n\u1ebfu c\u00f3 chuy\u1ec7n x\u1ea3y ra v\u1edbi thi\u1ebft l\u1eadp n\u00e0y. N\u00f3 \u0111\u00e3 tr\u1edf n\u00ean r\u1ea5t v\u1eefng ch\u1eafc v\u00e0 \u0111\u01b0\u1ee3c k\u1ebft n\u1ed1i\u2014n\u00f3 v\u1eadn h\u00e0nh to\u00e0n b\u1ed9 h\u1ec7 th\u1ed1ng.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>L\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn d\u1ecbch &amp; t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng d\u01b0\u1edbi d\u1ea1ng tr\u1ef1c quan&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C\u00e1c chi\u1ebfn d\u1ecbch t\u00f9y ch\u1ec9nh \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c d\u1ec5 d\u00e0ng, v\u00e0 m\u1ed7i l\u01b0\u1ee3t gh\u00e9 th\u0103m \u0111\u01b0\u1ee3c theo d\u00f5i tr\u1ef1c quan tr\u00ean b\u1ea3n \u0111\u1ed3 b\u1eb1ng c\u00e1c bi\u1ec3u t\u01b0\u1ee3ng \u0111\u01b0\u1ee3c m\u00e3 h\u00f3a m\u00e0u.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Using Mapsly\u2019s, <strong>C\u00f4ng c\u1ee5 Lasso<\/strong>, c\u00e1c nh\u00e0 ti\u1ebfp th\u1ecb c\u00f3 th\u1ec3 ch\u1ecdn t\u1ea5t c\u1ea3 v\u0103n ph\u00f2ng g\u1ea7n \u0111\u00f3 trong m\u1ed9t khu v\u1ef1c \u0111\u1ecba l\u00fd\u2014\u0111\u1eb7c bi\u1ec7t h\u1eefu \u00edch khi di chuy\u1ec3n \u0111\u1ebfn c\u00e1c th\u00e0nh ph\u1ed1 xa h\u01a1n. H\u1ecd c\u0169ng s\u1eed d\u1ee5ng Mapsly\u2019s <strong>c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng<\/strong> \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh c\u00e1c v\u0103n ph\u00f2ng m\u1edbi ngay t\u1ea1i hi\u1ec7n tr\u01b0\u1eddng, l\u1eadp t\u1ee9c th\u00eam ch\u00fang v\u00e0o c\u01a1 s\u1edf d\u1eef li\u1ec7u m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n quy tr\u00ecnh l\u00e0m vi\u1ec7c.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Gi\u1edd \u0111\u00e2y h\u1ecd ch\u1ec9 c\u1ea7n khoanh v\u00f9ng b\u1eb1ng c\u00f4ng c\u1ee5 lasso, th\u00eam c\u00e1c ph\u00f2ng kh\u00e1m m\u1edbi, v\u00e0 x\u00e2y d\u1ef1ng tuy\u1ebfn \u0111\u01b0\u1eddng cho c\u1ea3 ng\u00e0y. T\u1ef1 \u0111\u1ed9ng v\u00e0 nhanh ch\u00f3ng.<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>T\u1eeb ph\u1ecfng \u0111o\u00e1n \u0111\u1ebfn quy\u1ebft \u0111\u1ecbnh d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tr\u01b0\u1edbc Mapsly, vi\u1ec7c hi\u1ec3u hi\u1ec7u su\u1ea5t hi\u1ec7n tr\u01b0\u1eddng g\u1ea7n nh\u01b0 l\u00e0 kh\u00f4ng th\u1ec3. H\u00f4m nay, Melissa c\u00f3 th\u1ec3 l\u1ea5y, <strong>b\u00e1o c\u00e1o <\/strong>d\u1ef1a tr\u00ean t\u1ea7n su\u1ea5t gh\u00e9 th\u0103m, m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c v\u1edbi chi\u1ebfn d\u1ecbch, c\u00e1c c\u1eadp nh\u1eadt CRM v\u00e0 nhi\u1ec1u h\u01a1n n\u1eefa\u2014ch\u1ec9 v\u1edbi v\u00e0i c\u00fa nh\u1ea5p.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">T\u00f4i c\u00f3 th\u1ec3 theo d\u00f5i m\u1ecdi th\u1ee9. T\u1ea7n su\u1ea5t gh\u00e9 th\u0103m, c\u1eadp nh\u1eadt th\u00f4ng tin li\u00ean h\u1ec7, ph\u1ea1m vi ti\u1ebfp c\u1eadn c\u1ee7a chi\u1ebfn d\u1ecbch. T\u00f4i nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o t\u1ef1 \u0111\u1ed9ng thay v\u00ec ph\u1ea3i l\u1ee5c t\u00ecm trong b\u1ea3ng t\u00ednh.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">T\u00e1c \u0111\u1ed9ng r\u1ea5t r\u00f5 r\u00e0ng: c\u00f4 \u1ea5y \u01b0\u1edbc t\u00ednh ti\u1ebft ki\u1ec7m \u0111\u01b0\u1ee3c <strong>m\u1ed7i ng\u00e0y m\u1ed9t gi\u1edd t\u1ef1 m\u00ecnh<\/strong> nh\u1edd gi\u00e1m s\u00e1t t\u1ef1 \u0111\u1ed9ng, trong khi m\u1ed7i nh\u00e0 ti\u1ebfp th\u1ecb ti\u1ebft ki\u1ec7m <strong>1\u20132 gi\u1edd m\u1ed7i ng\u00e0y<\/strong> so v\u1edbi quy tr\u00ecnh th\u1ee7 c\u00f4ng c\u0169.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V\u00e0 nh\u1eefng l\u1ee3i \u00edch v\u00f4 h\u00ecnh\u2014nh\u01b0 l\u1eadp k\u1ebf ho\u1ea1ch tr\u01b0\u1edbc, l\u00ean l\u1ecbch th\u00f4ng minh h\u01a1n v\u00e0 kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb theo th\u1eddi gian th\u1ef1c\u2014\u0111\u00e3 thay \u0111\u1ed5i ho\u00e0n to\u00e0n c\u00e1ch \u0111\u1ed9i ng\u0169 v\u1eadn h\u00e0nh.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Tr\u01b0\u1edbc \u0111\u00e2y, kh\u00f4ng c\u00f3 k\u1ebf ho\u1ea1ch t\u1eeb tr\u01b0\u1edbc. Ch\u1ec9 \u0111\u01a1n gi\u1ea3n l\u00e0 \u2018\u0111i v\u00e0 l\u00e0m.\u2019 Gi\u1edd \u0111\u00e2y, \u0111\u00e3 c\u00f3 chi\u1ebfn l\u01b0\u1ee3c. V\u00e0 v\u1edbi b\u00e1n h\u00e0ng th\u1ef1c \u0111\u1ecba, l\u1eadp k\u1ebf ho\u1ea1ch l\u00e0 t\u1ea5t c\u1ea3.<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>V\u00ec sao Mapsly n\u1ed5i b\u1eadt<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Quy\u1ebft \u0111\u1ecbnh ti\u1ebfp t\u1ee5c v\u1edbi Mapsly kh\u00f4ng ch\u1ec9 l\u00e0 v\u1ec1 c\u00e1c t\u00ednh n\u0103ng\u2014m\u00e0 l\u00e0 v\u1ec1 <strong>h\u1ed7 tr\u1ee3<\/strong>.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">T\u00f4i \u0111\u00e3 t\u1eebng l\u00e0m vi\u1ec7c v\u1edbi c\u00e1c nh\u00e0 cung c\u1ea5p lu\u00e2n chuy\u1ec3n qu\u1ea3n l\u00fd th\u00e0nh c\u00f4ng kh\u00e1ch h\u00e0ng ba th\u00e1ng m\u1ed9t l\u1ea7n. T\u00f4i h\u01b0\u1edbng d\u1eabn h\u1ecd l\u00e0m quen, r\u1ed3i h\u1ecd r\u1eddi \u0111i. Th\u1eadt b\u1ef1c b\u1ed9i.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Mapsly th\u00ec kh\u00e1c. Ngay t\u1eeb ng\u00e0y \u0111\u1ea7u ti\u00ean, Erik t\u1eeb Mapsly \u0111\u00e3 lu\u00f4n tham gia s\u00e1t sao, gi\u00fap \u0111\u1ed9i ng\u0169 c\u1ee7a Melissa kh\u00f4ng ch\u1ec9 tri\u1ec3n khai h\u1ec7 th\u1ed1ng, m\u00e0 c\u00f2n t\u00f9y ch\u1ec9nh h\u1ec7 th\u1ed1ng v\u01b0\u1ee3t xa nh\u1eefng g\u00ec ban \u0111\u1ea7u c\u00f4 h\u00ecnh dung.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Erik \u0111\u00e3 \u0111\u1ed3ng h\u00e0nh trong t\u1eebng b\u01b0\u1edbc. T\u00f4i cho anh \u1ea5y xem c\u00e1c \u00fd t\u01b0\u1edfng c\u1ee7a m\u00ecnh\u2014\u0111\u00f4i khi l\u00e0 nh\u1eefng \u00fd t\u01b0\u1edfng t\u00e1o b\u1ea1o\u2014v\u00e0 anh \u1ea5y kh\u00f4ng ch\u1ec9 hi\u1ec7n th\u1ef1c h\u00f3a ch\u00fang, m\u00e0 c\u00f2n c\u1ea3i thi\u1ec7n ch\u00fang.<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed9i nh\u00f3m \u1edf m\u1ecdi quy m\u00f4 \u2014 kh\u00f4ng ph\u1ee9c t\u1ea1p<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">M\u1eb7c d\u00f9 \u0111\u1ed9i ng\u0169 marketing c\u1ee7a Heart, Vascular &amp; Leg Center hi\u1ec7n \u0111\u01b0\u1ee3c ch\u1ee7 \u00fd gi\u1eef \u1edf quy m\u00f4 nh\u1ecf\u2014ch\u1ec9 c\u00f3 hai marketer v\u00e0 ch\u00ednh Melissa\u2014\u0111i\u1ec3m hay trong thi\u1ebft l\u1eadp Mapsly c\u1ee7a h\u1ecd l\u00e0 n\u00f3 s\u1ebd ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3 kh\u00f4ng k\u00e9m cho m\u1ed9t \u0111\u1ed9i ng\u0169 100 ng\u01b0\u1eddi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Melissa kh\u00f4ng c\u1ea7n m\u1ed9t h\u1ec7 th\u1ed1ng c\u1ed3ng k\u1ec1nh \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng cho c\u00e1c doanh nghi\u1ec7p l\u1edbn. C\u00f4 \u1ea5y c\u1ea7n m\u1ed9t th\u1ee9, <strong>\u0111\u1ee7 m\u1ea1nh \u0111\u1ec3 x\u1eed l\u00fd t\u0103ng tr\u01b0\u1edfng<\/strong>, <strong>\u0111\u1ee7 linh ho\u1ea1t \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi quy tr\u00ecnh l\u00e0m vi\u1ec7c ri\u00eang c\u1ee7a h\u1ecd,<\/strong>, v\u00e0 <strong>\u0111\u1ee7 \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 qu\u1ea3n l\u00fd m\u00e0 kh\u00f4ng c\u1ea7n b\u1ed9 ph\u1eadn IT chuy\u00ean tr\u00e1ch<\/strong>. Mapsly \u0111\u00e3 mang \u0111\u1ebfn cho c\u00f4 \u1ea5y t\u1ea5t c\u1ea3 nh\u1eefng \u0111i\u1ec1u \u0111\u00f3\u2014m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 ph\u1ee9c t\u1ea1p kh\u00f4ng c\u1ea7n thi\u1ebft.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">D\u00f9 \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n \u0111ang m\u1edf r\u1ed9ng, duy tr\u00ec tinh g\u1ecdn hay \u1edf \u0111\u00e2u \u0111\u00f3 gi\u1eefa hai tr\u1ea1ng th\u00e1i n\u00e0y, Mapsly s\u1ebd th\u00edch \u1ee9ng v\u1edbi nhu c\u1ea7u c\u1ee7a b\u1ea1n, ch\u1ee9 kh\u00f4ng ph\u1ea3i ng\u01b0\u1ee3c l\u1ea1i.<\/p>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\ud83d\udcca T\u00f3m t\u1eaft t\u00e1c \u0111\u1ed9ng<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mapsly kh\u00f4ng ch\u1ec9 s\u1ed1 h\u00f3a ho\u1ea1t \u0111\u1ed9ng hi\u1ec7n tr\u01b0\u1eddng c\u1ee7a Heart, Vascular &amp; Leg Center\u2014m\u00e0 c\u00f2n \u0111\u1ecbnh ngh\u0129a l\u1ea1i ch\u00fang. Quy tr\u00ecnh t\u1eebng mang t\u00ednh th\u1ee7 c\u00f4ng v\u00e0 thi\u1ebfu kh\u1ea3 n\u0103ng quan s\u00e1t nay \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t h\u1ec7 th\u1ed1ng theo th\u1eddi gian th\u1ef1c, d\u1ef1a tr\u00ean d\u1eef li\u1ec7u, gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian, c\u1ea3i thi\u1ec7n tr\u00e1ch nhi\u1ec7m gi\u1ea3i tr\u00ecnh v\u00e0 h\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh th\u00f4ng minh h\u01a1n.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>1\u20132 gi\u1edd ti\u1ebft ki\u1ec7m m\u1ed7i ng\u00e0y cho m\u1ed7i nh\u00e0 ti\u1ebfp th\u1ecb<\/strong><strong><br><\/strong><\/li>\n\n\n\n<li><strong>1 gi\u1edd\/ng\u00e0y \u0111\u01b0\u1ee3c ban l\u00e3nh \u0111\u1ea1o ti\u1ebft ki\u1ec7m<\/strong><strong><br><\/strong><\/li>\n\n\n\n<li>L\u01b0\u1ee3t check-in chuy\u1ebfn th\u0103m \u0111\u00e3 x\u00e1c minh b\u1eb1ng GPS<br><\/li>\n\n\n\n<li>Theo d\u00f5i chi\u1ebfn d\u1ecbch, b\u00e1o c\u00e1o t\u1ea7n su\u1ea5t gh\u00e9 th\u0103m v\u00e0 c\u1eadp nh\u1eadt CRM\u2014t\u1ea5t c\u1ea3 t\u1eeb hi\u1ec7n tr\u01b0\u1eddng<br><\/li>\n\n\n\n<li>C\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng v\u00e0 \u0111\u01b0\u1ee3c t\u00f9y ch\u1ec9nh ho\u00e0n to\u00e0n, kh\u00f4ng c\u00f3 chi ph\u00ed CRM \u0111\u1eaft \u0111\u1ecf<br><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Mapsly kh\u00f4ng ch\u1ec9 mang \u0111\u1ebfn cho ch\u00fang t\u00f4i m\u1ed9t c\u00f4ng c\u1ee5. Mapsly mang \u0111\u1ebfn cho ch\u00fang t\u00f4i insight. Mapsly mang \u0111\u1ebfn cho ch\u00fang t\u00f4i quy\u1ec1n ki\u1ec3m so\u00e1t. V\u00e0 Mapsly mang \u0111\u1ebfn cho ch\u00fang t\u00f4i Erik\u2014ng\u01b0\u1eddi \u0111\u00e3 l\u00e0 m\u1ed9t \u0111\u1ed1i t\u00e1c th\u1ef1c s\u1ef1 trong t\u1eebng b\u01b0\u1edbc.<\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><em>&#8220;L\u00e0m vi\u1ec7c v\u1edbi Melissa v\u00e0 \u0111\u1ed9i ng\u0169 c\u1ee7a c\u00f4 \u1ea5y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 ho\u00e0n h\u1ea3o v\u1ec1 \u0111i\u1ec1u ch\u00fang t\u00f4i y\u00eau th\u00edch t\u1ea1i Mapsly\u2014bi\u1ebfn nh\u1eefng \u00fd t\u01b0\u1edfng tham v\u1ecdng th\u00e0nh c\u00e1c gi\u1ea3i ph\u00e1p thi\u1ebft th\u1ef1c, c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng. D\u00f9 thi\u1ebft l\u1eadp ph\u1ee9c t\u1ea1p \u0111\u1ebfn \u0111\u00e2u hay y\u00eau c\u1ea7u \u0111\u1ed9c \u0111\u00e1o th\u1ebf n\u00e0o, ch\u00fang t\u00f4i lu\u00f4n s\u1eb5n s\u00e0ng \u0111i s\u00e2u v\u00e0o chi ti\u1ebft, t\u00f9y ch\u1ec9nh v\u00e0 \u0111\u1ea3m b\u1ea3o kh\u00e1ch h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i th\u00e0nh c\u00f4ng.&#8221; \u2014 Erik t\u1eeb Mapsly<\/em><\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>B\u1ea1n mu\u1ed1n c\u00f3 kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb th\u1ef1c s\u1ef1 v\u1ec1 c\u00e1c ho\u1ea1t \u0111\u1ed9ng hi\u1ec7n tr\u01b0\u1eddng c\u1ee7a m\u00ecnh\u2014v\u00e0 m\u1ed9t \u0111\u1ed1i t\u00e1c gi\u00fap b\u1ea1n t\u1eadn d\u1ee5ng t\u1ed1i \u0111a \u0111i\u1ec1u \u0111\u00f3?<br><\/strong> H\u00e3y \u0111\u1ec3 Mapsly gi\u00fap b\u1ea1n hi\u1ec7n \u0111\u1ea1i h\u00f3a ho\u1ea1t \u0111\u1ed9ng ti\u1ebfp c\u1eadn, t\u00f9y ch\u1ec9nh CRM v\u00e0 ki\u1ec3m so\u00e1t d\u1eef li\u1ec7u c\u1ee7a b\u1ea1n.<br>\ud83d\udccd <a href=\"http:\/\/mapsly.com\/vi\/meet\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u0110\u1eb7t l\u1ecbch cu\u1ed9c g\u1ecdi<\/a> \u0111\u1ec3 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng gi\u1ea3i ph\u00e1p t\u00f9y ch\u1ec9nh c\u1ee7a b\u1ea1n ngay h\u00f4m nay.<\/p>","protected":false},"excerpt":{"rendered":"<p>B\u1eb1ng c\u00e1ch thay th\u1ebf b\u00e1o c\u00e1o th\u1ee7 c\u00f4ng, c\u00e1c CRM r\u1eddi r\u1ea1c v\u00e0 c\u00f4ng vi\u1ec7c hi\u1ec7n tr\u01b0\u1eddng thi\u1ebfu kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb b\u1eb1ng m\u1ed9t h\u1ec7 th\u1ed1ng li\u1ec1n m\u1ea1ch duy nh\u1ea5t, Heart, Vascular &#038; Leg Center \u0111\u00e3 chuy\u1ec3n \u0111\u1ed5i c\u00e1ch \u0111\u1ed9i ng\u0169 marketing c\u1ee7a h\u1ecd l\u1eadp k\u1ebf ho\u1ea1ch, th\u1ef1c hi\u1ec7n v\u00e0 b\u00e1o c\u00e1o c\u00e1c l\u01b0\u1ee3t gh\u00e9 th\u0103m\u2014\u0111\u1ed3ng th\u1eddi m\u1edf ra kh\u1ea3 n\u0103ng hi\u1ec3n th\u1ecb \u0111\u1ea7y \u0111\u1ee7 tr\u00ean to\u00e0n b\u1ed9 ho\u1ea1t \u0111\u1ed9ng v\u00e0 ti\u1ebft ki\u1ec7m nhi\u1ec1u gi\u1edd m\u1ed7i tu\u1ea7n.<\/p>","protected":false},"featured_media":21421,"template":"","meta":{"_acf_changed":true},"products-and-features":[25,27],"industries":[36],"class_list":["post-21408","customer-success","type-customer-success","status-publish","has-post-thumbnail","hentry","products-and-features-check-in-and-visit-scripting","products-and-features-optimized-routing","industries-healthcare-and-life-sciences"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Heart, Vascular &amp; Leg Center Ditched Spreadsheets, Gained Real-Time Field Oversight, and Reclaimed Hours with Mapsly - Mapsly<\/title>\n<meta name=\"description\" content=\"Heart, Vascular &amp; Leg Center used Mapsly to replace spreadsheets, track field visits in real time, and save hours weekly through automation and geofenced reporting.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapsly.com\/vi\/customer-success-stories\/heart-vascular-leg-center-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Heart, Vascular &amp; Leg Center Ditched Spreadsheets, Gained Real-Time Field Oversight, and Reclaimed Hours with Mapsly - Mapsly\" \/>\n<meta property=\"og:description\" content=\"Heart, Vascular &amp; Leg Center used Mapsly to replace spreadsheets, track field visits in real time, and save hours weekly through automation and geofenced reporting.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mapsly.com\/vi\/customer-success-stories\/heart-vascular-leg-center-case-study\/\" \/>\n<meta property=\"og:site_name\" content=\"Mapsly\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-16T11:47:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mapsly.com\/wp-content\/uploads\/2025\/09\/Screenshot-2025-04-28-132608.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1520\" \/>\n\t<meta property=\"og:image:height\" content=\"1013\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mapsly.com\\\/fr\\\/customer-success-stories\\\/heart-vascular-leg-center-case-study\\\/\",\"url\":\"https:\\\/\\\/mapsly.com\\\/fr\\\/customer-success-stories\\\/heart-vascular-leg-center-case-study\\\/\",\"name\":\"How Heart, Vascular &amp; 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