{"id":21413,"date":"2025-06-30T12:23:59","date_gmt":"2025-06-30T09:23:59","guid":{"rendered":"https:\/\/mapsly.comcustomer-success-stories\/field-service-simplified-how-a-small-lawn-care-team-built-a-scalable-system-with-mapsly\/"},"modified":"2025-11-25T16:24:29","modified_gmt":"2025-11-25T13:24:29","slug":"sommer-lawn-case-study","status":"publish","type":"customer-success","link":"https:\/\/mapsly.com\/tr\/customer-success-stories\/sommer-lawn-case-study\/","title":{"rendered":"Saha Hizmetleri, Basitle\u015ftirilmi\u015f: K\u00fc\u00e7\u00fck Bir \u00c7im Bak\u0131m Ekibi Mapsly ile Nas\u0131l \u00d6l\u00e7eklenebilir Bir Sistem Kurdu"},"content":{"rendered":"

B\u00fcy\u00fck Planlara Sahip K\u00fc\u00e7\u00fck Bir Tak\u0131m<\/strong><\/h2>\n\n\n\n

Geni\u015f bir hizmet alan\u0131n\u0131 kapsayan birka\u00e7 ekip \u00fcyesiyle, \u00e7im bak\u0131m i\u015fi s\u0131k\u0131 koordinasyon ve operasyonel verimlilik sayesinde geli\u015fiyor. Evan Harmon, Sommer Lawn'da, planlama, g\u00fczergah belirleme ve veri y\u00f6netimini destekleyen backend sistemlerini olu\u015fturma konusunda kilit bir operasyonel rol oynuyor.<\/p>\n\n\n\n

Mapsly, tam da o anda, onlar\u0131n b\u00fcy\u00fcme stratejisinin hayati bir par\u00e7as\u0131 haline geldi. Ak\u0131ll\u0131 rota planlamas\u0131ndan b\u00f6lge y\u00f6netimine ve check-in takibine kadar, platform art\u0131k Sommer Lawn'un m\u00fc\u015fterilerinin s\u00fcrekli g\u00fcvendi\u011fi \u00fcst\u00fcn hizmeti sunma bi\u00e7imine entegre olmu\u015f durumda.<\/p>\n\n\n\n

Mapsly'den \u00d6nce: PDFs ve Patchwork<\/strong><\/h2>\n\n\n\n

Mapsly'yi uygulamadan \u00f6nce, Evan ve ekibi birka\u00e7 saha hizmet arac\u0131 \u00fczerinde denemeler yapt\u0131:<\/p>\n\n\n\n

    \n
  • Yardbook<\/strong>B\u00fcy\u00fcyen bir operasyonu destekleyecek kadar iyi olmayan, \u2018her \u015feyden biraz\u2019 yapan bir \u00e7im bak\u0131m\u0131 CRM\u2019idir.
    <\/li>\n\n\n\n
  • Route IQ<\/strong>Zoho CRM'e ek bir ara\u00e7 olan ve sonunda g\u00fcvenilmez mobil uygulamas\u0131 nedeniyle terk edilmi\u015ftir.
    <\/li>\n\n\n\n
  • PDF D\u0131\u015fa Aktarmalar<\/strong>Bir s\u00fcre boyunca, saha ekibi, manuel olarak d\u0131\u015fa aktar\u0131lan ve g\u00f6m\u00fcl\u00fc harita ba\u011flant\u0131lar\u0131na sahip PDF'leri kullanarak g\u00fcndelik i\u015flerini y\u00fcr\u00fctt\u00fc.
    <\/li>\n<\/ul>\n\n\n\n
    \n

    \u201cBir saati ge\u00e7meyen 20 durakl\u0131 bir rotay\u0131 planlaman\u0131n kolay bir yolu yoktu,\u201d dedi Evan, Sommer Lawn\u2019dan Y\u00f6netici.<\/p>\n<\/blockquote>\n\n\n\n

    Y\u00f6nlendirme, Yeniden Tasarland\u0131<\/strong><\/p>\n\n\n\n

    \u0130\u015fler s\u00fcrekli de\u011fi\u015fiyor\u2014yeni m\u00fc\u015fteriler geliyor, baz\u0131lar\u0131 iptal oluyor ve hava durumu planlar\u0131 bir gecede de\u011fi\u015ftirebilir. Bu y\u00fczden ekip, esnekli\u011fi \u00f6n planda tutarak her sabah ger\u00e7ek zamanl\u0131 ko\u015fullara uygun \u015fekilde g\u00fczergahlar\u0131 olu\u015fturup ayarl\u0131yor.<\/p>\n\n\n\n

    Zamanlamay\u0131 daha \u00f6ng\u00f6r\u00fclebilir hale getirmek i\u00e7in, Evan hizmet alan\u0131n\u0131 d\u00f6rt b\u00f6lgeye ay\u0131rd\u0131. Her g\u00fcn bir \u00e7eyre\u011fe kar\u015f\u0131l\u0131k geliyor: Pazartesi kuzeybat\u0131da, Sal\u0131 kuzeydo\u011fuda ve benzeri \u015fekilde.<\/p>\n\n\n\n

    S\u00fcre\u00e7 sadele\u015ftirildi:<\/p>\n\n\n\n

      \n
    • \u0130\u015fler CRM'e eklenir ve Mapsly ile senkronize edilir.
      <\/li>\n\n\n\n
    • Evan, b\u00f6lge \u00e7eyrek dilimine (kuzeybat\u0131, kuzeydo\u011fu, vb.) g\u00f6re filtreler.
      <\/li>\n\n\n\n
    • Rotalar olu\u015fturulur ve ekibe g\u00f6nderilir\u2014art\u0131k son dakika tela\u015f\u0131 veya ka\u011f\u0131t tabanl\u0131 s\u00fcre\u00e7ler yok.<\/li>\n<\/ul>\n\n\n\n
      \n

      Sabah erkenden rotay\u0131 belirlemeye \u00e7al\u0131\u015f\u0131yoruz. Mapsly, bizim rota olu\u015fturmam\u0131za ve h\u0131zla uyum sa\u011flamam\u0131za olanak tan\u0131yor, diyor.<\/p>\n<\/blockquote>\n\n\n\n

      Ekip, art\u0131k belle\u011fe veya da\u011f\u0131n\u0131k \u00e7\u0131kt\u0131 almaya bel ba\u011flamak zorunda de\u011fil. Bunun yerine, telefonlar\u0131nda temiz navigasyon ve i\u015f detaylar\u0131yla optimize edilmi\u015f bir rota al\u0131yorlar.<\/p>\n\n\n\n

      Giri\u015f Kontrolleri & GPS Takibi ile G\u00fcvenilir Saha Uygulamas\u0131<\/strong><\/h3>\n\n\n\n

      Evan i\u00e7in Mapsly'nin en de\u011ferli \u00f6zelliklerinden biri, check-in ve takip sistemidir.<\/p>\n\n\n\n

      Bir ekip \u00fcyesi sahaya vard\u0131\u011f\u0131nda, Mapsly uygulamas\u0131 \u00fczerinden giri\u015f yapar. Ayr\u0131l\u0131rken, \u00e7\u0131k\u0131\u015f yaparak sahadaki kesin zaman verilerini kaydeder.<\/p>\n\n\n\n

      Her ekip, ziyaretleri s\u0131ras\u0131nda t\u00fcm m\u00fclklerde hizmetin tutarl\u0131l\u0131\u011f\u0131 ve kalitesini sa\u011flayan standart bir kontrol listesi uygular. Kapal\u0131 kap\u0131lar veya m\u00fc\u015fteri talepleri gibi herhangi bir durum s\u00f6z konusu oldu\u011funda, ekip bu bilgileri not alan\u0131na kaydeder ve bu bilgiler hemen Zoho CRM\u2019de g\u00f6r\u00fcn\u00fcr.<\/p>\n\n\n\n

      E\u011fer Evan, ekibinin g\u00fcnd\u00fcz nerede oldu\u011funu kontrol etmesi gerekiyorsa, Mapsly\u2019deki GPS takibi i\u015fi zahmetsiz hale getirir. Sadece bir bak\u0131\u015fla, ger\u00e7ek zamanl\u0131 konumlar\u0131 g\u00f6rebilir ve her \u015feyin planland\u0131\u011f\u0131 gibi ilerledi\u011fini do\u011frulayabilir.<\/p>\n\n\n\n

      Bu kurulum, zamana dayal\u0131 faturaland\u0131rmay\u0131, daha iyi m\u00fc\u015fteri hizmetlerini ve s\u00fcrekli s\u00fcre\u00e7 iyile\u015ftirmelerini destekler.<\/p>\n\n\n\n

      \n

      Bir m\u00fc\u015fteri bir i\u015f hakk\u0131nda bilgi istedi\u011finde, s\u00f6ylediklerimizi yapt\u0131\u011f\u0131m\u0131za dair m\u00fcmk\u00fcn olan en y\u00fcksek g\u00fcvene sahip olmak istiyoruz. M\u00fc\u015fterinin m\u00fclk\u00fcnde bulundu\u011fumuz kesin zamanlar\u0131, GPS do\u011frulamas\u0131 ve i\u015f notlar\u0131yla birlikte do\u011frulayabilirsem, bu g\u00fcveni m\u00fc\u015fteriye aktarabilir ve hizmetlerimizde g\u00fcven ve g\u00fcvenilirlik konusunda bir itibar olu\u015fturabilirim, diyor Evan.<\/p>\n<\/blockquote>\n\n\n\n

      Foto\u011fraflar ve otomatik ileti\u015fim ile kaliteyi art\u0131rma<\/strong><\/h3>\n\n\n\n

      Bu temelin \u00fczerine in\u015fa ederek, Evan sorumluluk bilinci ve m\u00fc\u015fteri ileti\u015fimini daha da art\u0131rmak i\u00e7in iki \u00f6nemli geli\u015ftirmeyi planl\u0131yor.<\/p>\n\n\n\n

      \u0130lk olan \u015fudur, \u00f6ncesi ve sonras\u0131 foto\u011fraf \u00e7ekimi ekleme<\/strong> her i\u015f alan\u0131nda. \u015eu anda iste\u011fe ba\u011fl\u0131 olmas\u0131na ra\u011fmen, bu g\u00f6rsel dok\u00fcmantasyon i\u00e7 denetimler, m\u00fc\u015fteri \u015feffafl\u0131\u011f\u0131 ve hatta pazarlama i\u00e7in faydal\u0131 ekstra bir kalite g\u00fcvencesi katman\u0131 olarak hizmet verecek. Evan'\u0131n belirtti\u011fi gibi, her ziyarette zorunlu olmasa da, profesyonellik ve g\u00fcveni peki\u015ftiren de\u011ferli bir \u00f6zelliktir.<\/p>\n\n\n\n

      \u0130kincisi Ziyaret sonras\u0131 SMS bildirimlerinin otomasyonu<\/strong>Sommer Lawn & Landscape'in m\u00fc\u015fterilerinin \u00e7o\u011fu mesajla\u015fma yoluyla ileti\u015fimi tercih etti\u011finden, Evan bu ileti\u015fim noktas\u0131n\u0131 daha verimli hale getirme konusunda b\u00fcy\u00fck bir f\u0131rsat g\u00f6r\u00fcyor. G\u00fcncellemeleri manuel olarak g\u00f6ndermek yerine, ekip bir i\u015f tamamland\u0131\u011f\u0131nda CRM \u00fczerinden otomatik mesajlar g\u00f6ndermeyi planl\u0131yor\u2014zaman tasarrufu sa\u011flarken m\u00fc\u015fteriye i\u015fin tamamland\u0131\u011f\u0131na dair an\u0131nda onay veriyor.<\/p>\n\n\n\n

      Birlikte, bu eklemeler hizmet g\u00f6r\u00fcn\u00fcrl\u00fc\u011f\u00fcn\u00fc art\u0131racak, belirsizli\u011fi minimize edecek ve ekibin tutarl\u0131 m\u00fc\u015fteri deneyimiyle operasyonlar\u0131 \u00f6l\u00e7eklendirmesine olanak tan\u0131yacakt\u0131r.<\/p>\n\n\n\n

      Veri Odakl\u0131 Bir Temel Olu\u015fturmak<\/strong><\/h2>\n\n\n\n

      Evan'\u0131n uzun vadeli vizyonu, i\u015fi sa\u011flam analizlere dayal\u0131 olarak i\u015fletmektir. Hen\u00fcz erken bir a\u015famada olmas\u0131na ra\u011fmen, Mapsly \u00f6nemli veri noktalar\u0131n\u0131 toplama ve merkezile\u015ftirme konusunda temel bir rol oynamaktad\u0131r.<\/p>\n\n\n\n

      \n

      \u201cSonunda, operasyon verilerini sat\u0131\u015f verileriyle birle\u015ftirip s\u00fcre\u00e7 iyile\u015ftirme d\u00f6ng\u00fcleri \u00e7al\u0131\u015ft\u0131raca\u011f\u0131z,\u201d diyor Evan. \u201cAma \u00f6nce, verileri toplamam\u0131z gerekiyor. Mapsly bu konuda bize yard\u0131mc\u0131 oluyor.\u201d<\/p>\n<\/blockquote>\n\n\n\n

      Tak\u0131m Geri Bildirimi: Sorunsuzca \u00e7al\u0131\u015f\u0131yor<\/strong><\/h2>\n\n\n\n

      Saha ekibi i\u00e7in g\u00fcvenilirlik her \u015feydir\u2014hatalarla u\u011fra\u015fmaya veya i\u015f detaylar\u0131n\u0131 ara\u015ft\u0131rmaya zaman harcamak istemezler. Evan, \u201cEkibimizin m\u00fc\u015fterilerimizin bah\u00e7elerini harika hale getirmeye odaklanmas\u0131 gerekiyor, veri kaydetmek veya hatal\u0131 bir uygulama ile u\u011fra\u015fmak i\u00e7in de\u011fil,\u201d diyor. \u201cBu y\u00fczden uygulaman\u0131n sadece \u00e7al\u0131\u015fmas\u0131 ve \u00e7ok karma\u015f\u0131k olmamas\u0131 gerekir.\u201d Mapsly, beklentileri kar\u015f\u0131l\u0131yor. Rotalar haz\u0131r, i\u015f bilgilerine ula\u015f\u0131labiliyor ve i\u015f ak\u0131\u015f\u0131 sorunsuz\u2014b\u00f6ylece ekip, teknik sorunlar\u0131 \u00e7\u00f6zmek yerine i\u015flerine odaklanabiliyor.<\/p>\n\n\n\n

      Neden Mapsly \u00f6ne \u00e7\u0131k\u0131yor<\/strong><\/h2>\n\n\n\n
        \n
      • Sorunsuz CRM Entegrasyonu: Mevcut anla\u015fma s\u00fcre\u00e7leri ve otomasyonlarla uyumlu \u00e7al\u0131\u015f\u0131r.<\/li>\n\n\n\n
      • Saha Tak\u0131mlar\u0131 i\u00e7in Kullan\u0131c\u0131 Dostu: Teknolojiyle aras\u0131 olmayan ekip \u00fcyeleri bile bunu sezgisel buluyor.<\/li>\n\n\n\n
      • H\u0131zl\u0131 Destek: Di\u011fer ara\u00e7lara k\u0131yasla h\u0131zl\u0131 sorun \u00e7\u00f6z\u00fcm\u00fc.<\/li>\n<\/ul>\n\n\n\n
        \n

        Mapsly'nin en iyi yan\u0131 deste\u011fi. Sorunlar\u0131 h\u0131zla \u00e7\u00f6zmek i\u00e7in hemen m\u00fcdahale ediyorsunuz \u2014 bu ger\u00e7ekten dikkat \u00e7ekiyor. Bu sadece bir ara\u00e7 de\u011fil, ayn\u0131 zamanda bir ortakl\u0131k.<\/p>\n<\/blockquote>\n\n\n\n

        Sonu\u00e7<\/strong><\/h2>\n\n\n\n

        Mapsly, da\u011f\u0131n\u0131k sistemlerin yerini tek bir co\u011frafi istihbarat platformu ile alarak, Sommer Lawn & Landscape'in \u00e7im bak\u0131m i\u015finde temel bir operasyonel ara\u00e7 haline geldi. Rota optimizasyonu, i\u015f do\u011frulamas\u0131n\u0131n otomasyonu ve m\u00fc\u015fteri ileti\u015fiminin iyile\u015ftirilmesi ile \u015firket, \u00f6l\u00e7eklenebilir b\u00fcy\u00fcme i\u00e7in temel olu\u015fturuyor.<\/p>","protected":false},"excerpt":{"rendered":"

        Sommer Lawn & Landscape, rotalama s\u00fcresini \u00f6nemli \u00f6l\u00e7\u00fcde azaltm\u0131\u015f, planlama do\u011frulu\u011funu art\u0131rm\u0131\u015f ve hem ekip hem de m\u00fc\u015fteriler i\u00e7in daha sorunsuz bir deneyim yaratm\u0131\u015ft\u0131r.<\/p>","protected":false},"featured_media":21426,"template":"","meta":{"_acf_changed":true},"products-and-features":[25,35,30],"industries":[28],"class_list":["post-21413","customer-success","type-customer-success","status-publish","has-post-thumbnail","hentry","products-and-features-check-in-and-visit-scripting","products-and-features-location-tracking","products-and-features-territory-management","industries-energy-and-utilities"],"acf":[],"yoast_head":"\nField Service, Simplified: How a Small Lawn Care Team Built a Scalable System with Mapsly - Mapsly<\/title>\n<meta name=\"description\" content=\"See how Sommer Lawn cut routing time, improved scheduling accuracy, and built a scalable, data-driven lawn care system using Mapsly\u2019s automation tools.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapsly.com\/tr\/customer-success-stories\/sommer-lawn-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Field Service, Simplified: How a Small Lawn Care Team Built a Scalable System with Mapsly - 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