{"id":21406,"date":"2025-04-25T09:56:05","date_gmt":"2025-04-25T06:56:05","guid":{"rendered":"https:\/\/mapsly.comcustomer-success-stories\/how-felfel-cuts-planning-time-from-a-week-to-a-day-and-doubles-field-efficiency-with-mapsly\/"},"modified":"2025-12-16T14:48:06","modified_gmt":"2025-12-16T11:48:06","slug":"felfel-case-study","status":"publish","type":"customer-success","link":"https:\/\/mapsly.com\/tr\/customer-success-stories\/felfel-case-study\/","title":{"rendered":"FELFEL Planlama S\u00fcresini Bir Haftadan Bir G\u00fcne Nas\u0131l \u0130ndiriyor\u2014ve Mapsly ile Saha Verimlili\u011fini \u0130ki Kat\u0131na \u00c7\u0131kar\u0131yor"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>\ud83d\ude80 Bir Bak\u0131\u015fta Sonu\u00e7lar,<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714\ufe0f Rota planlama s\u00fcresi 5 g\u00fcnden sadece 1 g\u00fcne d\u00fc\u015f\u00fcr\u00fcld\u00fc<strong><br><\/strong> \u2714\ufe0f En fazla, <strong>60% daha fazla servis dura\u011f\u0131<\/strong> sat\u0131c\u0131 ba\u015f\u0131na g\u00fcnl\u00fck<br>\u2714\ufe0f 6 ara\u00e7tan <strong>1 birle\u015fik aray\u00fcz<br><\/strong> \u2714\ufe0f <strong>Daha az hata<\/strong> otomatik talimatlar &amp; ger\u00e7ek zamanl\u0131 g\u00f6r\u00fcn\u00fcrl\u00fck ile<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Hakk\u0131nda <strong>FELFEL<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FELFEL, teslimat yapan bir \u0130svi\u00e7re \u015firketidir, <strong>taze, yerel ve s\u00fcrd\u00fcr\u00fclebilir yemekler ve i\u00e7ecekler<\/strong> yakla\u015f\u0131k 1.000 ak\u0131ll\u0131 buzdolab\u0131 ve 200 kahve makinesinden olu\u015fan bir a\u011f \u00fczerinden. Bunlar \u0130svi\u00e7re genelindeki ofislere, okullara, hastanelere ve otellere kurulmu\u015ftur. Arka planda, \u201csat\u0131c\u0131lar\u201ddan olu\u015fan bir ekip d\u00fczenli temizlik, bak\u0131m ve acil teslimatlar\u0131 sa\u011flar\u2014her \u015feyin sorunsuz \u00e7al\u0131\u015fmas\u0131n\u0131 s\u00fcrd\u00fcr\u00fcr.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>O Zamanlar: Her \u015eeyi Y\u00f6netmek (ve Bozmak) \u0130\u00e7in Tek Bir Elektronik Tablo<\/strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mapsly\u2019den \u00f6nce, FELFEL\u2019in operasyon uzman\u0131 Zo\u00eb de Wildt haftal\u0131k saha planlamas\u0131n\u0131 Excel ve birbirinden kopuk ara\u00e7lardan olu\u015fan yamal\u0131 bir sistemle y\u00f6netiyordu. Her hafta, tercihleri, b\u00f6lgeleri, g\u00fcvenlik gereksinimlerini ve izin g\u00fcnlerini dengelerken her sat\u0131c\u0131 i\u00e7in hizmet rotalar\u0131n\u0131 manuel olarak planl\u0131yordu.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">T\u00fcm haftam\u0131 al\u0131yordu, asl\u0131nda\u2014i\u015fimin b\u00fcy\u00fck k\u0131sm\u0131 buydu. Sadece planlama. \u015eimdi, Mapsly ile, her \u015feyi yaln\u0131zca bir g\u00fcnde planlayabiliyor ve zaman\u0131m\u0131n geri kalan\u0131n\u0131 ger\u00e7ekten operasyonlar\u0131 iyile\u015ftirmeye ay\u0131rabiliyorum.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Sat\u0131c\u0131lar her g\u00fcn Google Maps, dahili veritabanlar\u0131 ve Slack ileti dizileri dahil olmak \u00fczere alt\u0131 farkl\u0131 ara\u00e7 aras\u0131nda gezinmek zorundayd\u0131. Her durak manuel arama yapmay\u0131, birden fazla kaynaktan ayr\u0131nt\u0131lar\u0131 kopyalamay\u0131 ve en iyi rotay\u0131 anl\u0131k olarak tahmin etmeyi gerektiriyordu. Her saha i\u00e7in haz\u0131rlanmalar\u0131 5\u201310 dakika s\u00fcr\u00fcyordu; bu da i\u015f g\u00fcnlerinin neredeyse bir saatinin uygulamalar aras\u0131nda ge\u00e7i\u015f yaparak harcand\u0131\u011f\u0131 anlam\u0131na geliyordu.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Mapsly Nas\u0131l Fark Yaratt\u0131<\/strong><\/strong><\/h2>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Be\u015f G\u00fcnden Bire: Rota Planlama Yeniden Tasarland\u0131<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ulusal bir kullan\u0131ma sunma s\u00fcrecinde Mapsly\u2019yi test ettikten sonra FELFEL, tur planlamas\u0131n\u0131 otomatikle\u015ftirmenin g\u00fcc\u00fcn\u00fc h\u0131zla fark etti.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u015eimdi, Zo\u00eb t\u00fcm haftan\u0131n operasyonlar\u0131n\u0131 \u015furada planl\u0131yor <strong>sadece bir g\u00fcn<\/strong>\u2014g\u00f6rsel rota planlama, yerle\u015fik kontroller ve dinamik ayarlamalarla.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u015eimdi bu benim bir g\u00fcn\u00fcm\u00fc al\u0131yor. Ayr\u0131ca, g\u00fcnde daha fazla temizlik yap\u0131yoruz\u2014\u00f6zellikle sahalar\u0131n birbirine yak\u0131n oldu\u011fu \u015fehirlerde.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Z\u00fcrih, Basel ve Cenevre gibi yerlerde, sat\u0131c\u0131lar art\u0131k en fazla \u015fu kadar ziyaret edebilir, <strong>g\u00fcnde sekiz saha<\/strong>, daha \u00f6nceki be\u015fe k\u0131yasla.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Acil durumlar ve kullan\u0131ma sunumlar i\u00e7in ger\u00e7ek zamanl\u0131 g\u00f6r\u00fcn\u00fcrl\u00fck<\/strong><\/strong><\/h3>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Mapsly\u2019nin canl\u0131 harita g\u00f6r\u00fcn\u00fcm\u00fcyle Zo\u00eb, sat\u0131c\u0131lar\u0131n nerede oldu\u011funu ve kimin m\u00fcsait oldu\u011funu an\u0131nda g\u00f6r\u00fcr\u2014b\u00f6ylece acil taleplere stres ya\u015famadan yan\u0131t verebilir.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Herkesin tam olarak nerede oldu\u011funu biliyorum. Bern\u2019de acil bir teslimata ihtiyac\u0131m\u0131z olursa, yak\u0131nda birinin oldu\u011funu g\u00f6r\u00fcr ve onu yeniden y\u00f6nlendiririm.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Bu esneklik, daha fazla \u00f6zel g\u00f6rev, daha h\u0131zl\u0131 kullan\u0131ma alma ve daha iyi hizmet anlam\u0131na gelir\u2014\u00fcstelik yal\u0131n bir lojistik ekibiyle bile.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sorunsuz G\u00f6rev Senkronizasyonu i\u00e7in HubSpot ile Entegre<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">FELFEL\u2019de destek talepleri ve m\u00fc\u015fteri istekleri HubSpot\u2019ta olu\u015fturulur\u2014ancak bunlar\u0131 y\u00f6netmek eskiden manuel ve zaman alan bir s\u00fcre\u00e7ti. Zo\u00eb her sat\u0131c\u0131y\u0131 bir Excel sayfas\u0131nda aramak, do\u011fru b\u00f6lgede olup olmad\u0131\u011f\u0131n\u0131 belirlemek ve ard\u0131ndan her seferinde Slack \u00fczerinden \u00f6zel talimatlar yaz\u0131p g\u00f6ndermek zorundayd\u0131.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Art\u0131k Mapsly tamamen entegre oldu\u011fundan, t\u00fcm bu i\u015f ak\u0131\u015f\u0131 sadele\u015ftirildi ve otomatikle\u015ftirildi. Bir destek talebi HubSpot\u2019ta \u201cscheduled\u201d veya \u201cfollow up\u201d olarak i\u015faretlendi\u011finde, an\u0131nda Mapsly\u2019de g\u00f6r\u00fcn\u00fcr\u2014art\u0131k Slack mesajlar\u0131na veya manuel kopyalay\u0131p yap\u0131\u015ft\u0131rmaya gerek yok. \u00d6zel g\u00f6revler ve talimatlar sisteme zaten yerle\u015ftirilmi\u015ftir, sat\u0131c\u0131 turunu a\u00e7ar a\u00e7maz haz\u0131rd\u0131r.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Art\u0131k talimat yazmam\u0131z gerekmiyor. Sat\u0131c\u0131 turu a\u00e7t\u0131\u011f\u0131nda talimatlar zaten sistemde bulunuyor.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">\u00d6n yetkilendirme gerektiren y\u00fcksek g\u00fcvenlikli saha ziyaretlerinde bile Mapsly bunu ayn\u0131 otomatik i\u015f ak\u0131\u015f\u0131 i\u00e7inde y\u00f6netir\u2014eri\u015fimin \u00f6nceden izlenmesini, onaylanmas\u0131n\u0131 ve g\u00fcvenli \u015fekilde y\u00f6netilmesini sa\u011flar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Entegrasyon iki y\u00f6nl\u00fc \u00e7al\u0131\u015f\u0131r: Services ve Sites hakk\u0131ndaki veriler Mapsly ile HubSpot aras\u0131nda s\u00fcrekli olarak senkronize edilir. Bu canl\u0131, iki y\u00f6nl\u00fc veri al\u0131\u015fveri\u015fi t\u00fcm bilgilerin g\u00fcncel, g\u00fcvenilir, ve an\u0131nda eri\u015filebilir olmas\u0131n\u0131 sa\u011flar\u2014ekiplerin \u00e7ok daha h\u0131zl\u0131 harekete ge\u00e7mesini sa\u011flar.&nbsp;<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Sat\u0131c\u0131lar i\u00e7in de Daha Basit<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Bir zamanlar birden fazla uygulamayla donat\u0131lm\u0131\u015f olan sat\u0131c\u0131lar, \u015fimdi sadece, <strong>Mapsly'de oturum a\u00e7 <\/strong><strong>ve g\u00fczergahlar\u0131n\u0131 takip etmek<\/strong>. Zo\u00eb h\u00e2l\u00e2 tatil g\u00fcnlerini hafif bir elektronik tabloda takip ediyor, ancak t\u00fcm temel planlama Mapsly\u2019de yap\u0131l\u0131yor.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Art\u0131k hi\u00e7bir planlamay\u0131 kendileri yapm\u0131yorlar. \u015eimdi sadece Mapsly\u2019ye giri\u015f yap\u0131yor, g\u00fcn\u00fcn rotas\u0131n\u0131 y\u00fckl\u00fcyor ve ziyaretlerine ba\u015fl\u0131yorlar\u2014her \u015fey birka\u00e7 t\u0131klamayla onlar i\u00e7in haz\u0131r.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Sonu\u00e7 olarak, her sat\u0131c\u0131 yakla\u015f\u0131k olarak tasarruf eder, <strong>haftada be\u015f saat<\/strong>\u2014art\u0131k idari y\u00fck yerine ger\u00e7ek hizmete harcanan zaman.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>H\u0131zl\u0131 Destek, Kolay \u00d6\u011frenme E\u011frisi<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Yeni bir arac\u0131 benimsemek g\u00f6z korkutucu olabilir, ancak Mapsly deste\u011fi bunu sorunsuz hale getirdi.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Bir sorum oldu\u011funda, be\u015f dakika veya daha k\u0131sa s\u00fcrede yan\u0131t al\u0131yorum. Ve de\u011fi\u015fiklikler ger\u00e7ekten \u00e7ok h\u0131zl\u0131 uygulan\u0131yor.<\/p>\n<\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">Ba\u015fta, Zo\u00eb arka ofis kullan\u0131c\u0131lar\u0131 i\u00e7in aray\u00fcz konusunda emin de\u011fildi\u2014ancak bu h\u0131zla de\u011fi\u015fti:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Bir kez al\u0131\u015ft\u0131\u011f\u0131n\u0131zda, asl\u0131nda olduk\u00e7a kolayd\u0131r.<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Gelece\u011fe Bak\u0131\u015f<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">FELFEL b\u00fcy\u00fcmeye devam ederken, ekip art\u0131k otomatik ziyaret planlama gibi geli\u015fmi\u015f Mapsly \u00f6zelliklerini inceliyor. Tekrarlanan ziyaretleri planlayabilen ve optimize edilmi\u015f rotalar\u0131 otomatik olarak olu\u015fturabilen yap\u0131land\u0131rmalar sayesinde, Zo\u00eb daha da fazla zaman tasarrufu\u2014ve insan hatas\u0131 i\u00e7in daha az f\u0131rsat \u00f6ng\u00f6r\u00fcyor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Lojisti\u011finizi ve saha planlaman\u0131z\u0131 FELFEL gibi d\u00f6n\u00fc\u015ft\u00fcrmek ister misiniz?<br><\/strong> Mapsly\u2019nin zaman kazanman\u0131za, hatalar\u0131 azaltman\u0131za ve operasyonlar\u0131n\u0131z\u0131 \u00f6l\u00e7eklendirmenize yard\u0131mc\u0131 olmas\u0131na izin verin\u2014bug\u00fcnden ba\u015flayarak.<br>\u23f3 <a href=\"http:\/\/mapsly.com\/tr\/meet\/\" target=\"_blank\" rel=\"noreferrer noopener\">Demo rezervasyonu yap\u0131n<\/a> ve haftalar de\u011fil, saatler i\u00e7inde tamamen \u00f6zelle\u015ftirilmi\u015f bir kurulum elde edin\u2014pe\u015fin maliyet veya taahh\u00fct olmadan, b\u00f6ylece Mapsly\u2019yi kendi verilerinizle deneyebilirsiniz.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Manuel rota planlamas\u0131n\u0131, ara\u00e7lar aras\u0131nda ge\u00e7i\u015f yapmay\u0131 ve hataya a\u00e7\u0131k ileti\u015fimleri ortadan kald\u0131rarak, FelFel \u00fclke \u00e7ap\u0131ndaki buzdolab\u0131 bak\u0131m\u0131n\u0131, acil durum m\u00fcdahalelerini ve saha koordinasyonunu kolayla\u015ft\u0131rd\u0131\u2014lojistik i\u00e7in zaman kazand\u0131rd\u0131 ve hizmeti geni\u015f \u00f6l\u00e7ekte iyile\u015ftirdi.<\/p>","protected":false},"featured_media":21419,"template":"","meta":{"_acf_changed":false},"products-and-features":[25,35,27],"industries":[29],"class_list":["post-21406","customer-success","type-customer-success","status-publish","has-post-thumbnail","hentry","products-and-features-check-in-and-visit-scripting","products-and-features-location-tracking","products-and-features-optimized-routing","industries-consumer-goods"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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