{"id":21406,"date":"2025-04-25T09:56:05","date_gmt":"2025-04-25T06:56:05","guid":{"rendered":"https:\/\/mapsly.comcustomer-success-stories\/how-felfel-cuts-planning-time-from-a-week-to-a-day-and-doubles-field-efficiency-with-mapsly\/"},"modified":"2025-12-16T14:48:06","modified_gmt":"2025-12-16T11:48:06","slug":"felfel-case-study","status":"publish","type":"customer-success","link":"https:\/\/mapsly.com\/tr\/customer-success-stories\/felfel-case-study\/","title":{"rendered":"FELFEL, planlama s\u00fcresini bir haftadan bir g\u00fcne nas\u0131l k\u0131salt\u0131yor ve Mapsly ile saha verimlili\u011fini nas\u0131l ikiye katl\u0131yor"},"content":{"rendered":"

\ud83d\ude80 Sonu\u00e7lara Genel Bak\u0131\u015f<\/strong><\/h3>\n\n\n\n

\u2714\ufe0f Rota planlama s\u00fcresi 5 g\u00fcnden sadece 1 g\u00fcne indirildi
<\/strong> \u2714\ufe0f En fazla Hizmet duraklar\u0131nda art\u0131\u015f<\/strong> her t\u00fcccar i\u00e7in g\u00fcnl\u00fck
\u2714\ufe0f 6 ara\u00e7tan 1 birle\u015fik aray\u00fcz
<\/strong> \u2714\ufe0f Daha az hata<\/strong> otomatikle\u015ftirilmi\u015f talimatlar ve ger\u00e7ek zamanl\u0131 g\u00f6r\u00fcn\u00fcrl\u00fck<\/p>\n\n\n\n

<\/div>\n\n\n\n

About FELFEL<\/strong><\/h2>\n\n\n\n

FELFEL, sunan \u0130svi\u00e7reli bir \u015firkettir taze, yerel ve s\u00fcrd\u00fcr\u00fclebilir yemekler ve i\u00e7ecekler<\/strong> yakla\u015f\u0131k 1.000 ak\u0131ll\u0131 buzdolab\u0131 ve 200 kahve makinesi a\u011f\u0131 \u00fczerinden. Bunlar \u0130svi\u00e7re genelindeki ofislerde, okullarda, hastanelerde ve otellerde kurulmu\u015f durumda. Perde arkas\u0131nda, bir \u201ct\u00fcccar\u201d ekibi d\u00fczenli temizlik, bak\u0131m ve acil teslimatlar\u0131 sa\u011flayarak her \u015feyin sorunsuz \u00e7al\u0131\u015fmas\u0131n\u0131 sa\u011fl\u0131yor.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Eskiden: Her \u015eeyi Y\u00f6netecek (ve Bozacak) Bir Elektronik Tablo<\/strong><\/strong><\/h2>\n\n\n\n

Mapsly \u00f6ncesinde, FELFEL operasyon uzman\u0131 Zo\u00eb de Wildt, Excel ve ba\u011flant\u0131s\u0131z ara\u00e7lardan olu\u015fan bir yamal\u0131 sistem kullanarak haftal\u0131k saha planlamas\u0131n\u0131 y\u00f6netiyordu. Her hafta, her sat\u0131c\u0131 i\u00e7in servis rotalar\u0131n\u0131 manuel olarak planl\u0131yor, tercihler, b\u00f6lgeler, g\u00fcvenlik gereksinimleri ve tatil g\u00fcnlerini dengeliyordu.<\/p>\n\n\n\n

\n

Temelde b\u00fct\u00fcn hafta s\u00fcrd\u00fc \u2013 bu \u00e7o\u011funlukla benim i\u015fimdi: sadece planlama. \u015eimdi Mapsly ile her \u015feyi sadece bir g\u00fcnde planlayabiliyorum ve kalan zaman\u0131m\u0131 ger\u00e7ekten operasyonlar\u0131 iyile\u015ftirmeye ay\u0131rabiliyorum.<\/p>\n<\/blockquote>\n\n\n\n

T\u00fcccarlar her g\u00fcn Google Maps, dahili veritabanlar\u0131 ve Slack dizileri dahil olmak \u00fczere alt\u0131 farkl\u0131 ara\u00e7la \u00e7al\u0131\u015fmak zorundayd\u0131. Her durak, manuel arama, birden fazla kaynaktan detay kopyalama ve en iyi rotay\u0131 tahmin etmeyi gerektiriyordu. Her bir nokta i\u00e7in 5-10 dakika haz\u0131rl\u0131k yap\u0131yorlard\u0131, bu da \u00e7al\u0131\u015fma g\u00fcnlerinin neredeyse bir saatinin uygulamalar aras\u0131nda ge\u00e7i\u015f yapmaya harcand\u0131\u011f\u0131 anlam\u0131na geliyordu.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Mapsly Fark\u0131 Nas\u0131l Yarat\u0131yor<\/strong><\/strong><\/h2>\n\n\n\n
<\/div>\n\n\n\n

Be\u015f G\u00fcnden Bir G\u00fcne: Rota Planlamas\u0131 Yeniden Tasarland\u0131<\/strong><\/h3>\n\n\n\n

Ulusal lansman s\u0131ras\u0131nda Mapsly'yi test ettikten sonra, FELFEL tur planlamas\u0131n\u0131 otomatikle\u015ftirmenin g\u00fcc\u00fcn\u00fc h\u0131zla fark etti.<\/p>\n\n\n\n

\u015eimdi, Zo\u00eb haftan\u0131n t\u00fcm operasyonlar\u0131n\u0131 planl\u0131yor, sadece bir g\u00fcn<\/strong>\u2014g\u00f6rsel y\u00f6nlendirme, yerle\u015fik kontroller ve dinamik ayarlamalar ile.<\/p>\n\n\n\n

\n

Art\u0131k bir g\u00fcn s\u00fcr\u00fcyor. Dahas\u0131, \u00f6zellikle sitelerin birbirine yak\u0131n oldu\u011fu \u015fehirlerde g\u00fcnde daha fazla temizlik yap\u0131yoruz.<\/p>\n<\/blockquote>\n\n\n\n

Z\u00fcrih, Basel ve Cenevre gibi yerlerde, t\u00fcccarlar art\u0131k en fazla kadar ziyaret edebilir g\u00fcnl\u00fck sekiz site<\/strong>, daha \u00f6nceki be\u015fle kar\u015f\u0131la\u015ft\u0131r\u0131ld\u0131\u011f\u0131nda.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Acil Durumlar ve Yayg\u0131nla\u015ft\u0131rmalar i\u00e7in Ger\u00e7ek Zamanl\u0131 G\u00f6r\u00fcn\u00fcrl\u00fck<\/strong><\/strong><\/h3>\n\n\n\n
<\/div>\n\n\n\n

Mapsly\u2019nin canl\u0131 harita g\u00f6r\u00fcn\u00fcm\u00fc sayesinde Zo\u00eb, t\u00fcccarlar\u0131n nerede oldu\u011funu ve kimlerin m\u00fcsait oldu\u011funu an\u0131nda g\u00f6rerek acil taleplere stres ya\u015famadan yan\u0131t verebiliyor.<\/p>\n\n\n\n

\n

Herkesin nerede oldu\u011funu tam olarak biliyorum. Bern'de acil bir teslimata ihtiya\u00e7 duyarsak, yak\u0131nda birinin oldu\u011funu g\u00f6r\u00fcyorum ve y\u00f6nlendirebiliyorum.<\/p>\n<\/blockquote>\n\n\n\n

Bu esneklik, daha fazla \u00f6zel g\u00f6rev, daha h\u0131zl\u0131 lansmanlar ve daha iyi hizmet anlam\u0131na geliyor\u2014dar bir lojistik ekibiyle bile.<\/p>\n\n\n\n

HubSpot ile entegre, sorunsuz g\u00f6rev senkronizasyonu<\/strong><\/h3>\n\n\n\n

FELFEL'de destek talepleri ve m\u00fc\u015fteri istekleri HubSpot \u00fczerinden geliyor, ancak bunlar\u0131 y\u00f6netmek eskiden manuel ve zaman al\u0131c\u0131 bir s\u00fcre\u00e7ti. Zo\u00eb, her t\u00fcccar\u0131 bir Excel tablosunda aramak, do\u011fru b\u00f6lgede olup olmad\u0131klar\u0131n\u0131 belirlemek ve sonras\u0131nda her seferinde Slack \u00fczerinden \u00f6zel talimatlar yaz\u0131p g\u00f6ndermek zorundayd\u0131.<\/p>\n\n\n\n

Art\u0131k Mapsly tam entegre oldu\u011funda, t\u00fcm i\u015f ak\u0131\u015f\u0131 kolayla\u015ft\u0131r\u0131ld\u0131 ve otomatikle\u015ftirildi. HubSpot'ta bir destek bileti \u201cscheduled\u201d veya \u201cfollow up\u201d olarak i\u015faretlendi\u011finde, hemen Mapsly'de g\u00f6r\u00fcn\u00fcr \u2014 art\u0131k Slack mesajlar\u0131na veya manuel kopyalama-yap\u0131\u015ft\u0131rmaya gerek yok. \u00d6zel g\u00f6revler ve talimatlar zaten sisteme entegre edilmi\u015f durumda, t\u00fcccar turunu a\u00e7ar a\u00e7maz haz\u0131r.<\/p>\n\n\n\n

\n

Art\u0131k talimatlar\u0131 yazmam\u0131za gerek yok. Sat\u0131c\u0131 turu a\u00e7t\u0131\u011f\u0131nda, talimatlar zaten sistemde mevcut.<\/p>\n<\/blockquote>\n\n\n\n

\u00d6n onay gerektiren y\u00fcksek g\u00fcvenlikli site ziyaretleri i\u00e7in bile, Mapsly ayn\u0131 otomatik i\u015f ak\u0131\u015f\u0131 i\u00e7inde bu s\u00fcreci y\u00f6netir\u2014eri\u015fimin takip edildi\u011finden, onayland\u0131\u011f\u0131ndan ve \u00f6nceden g\u00fcvenli bir \u015fekilde y\u00f6netildi\u011finden emin olarak.<\/p>\n\n\n\n

Entegrasyon iki y\u00f6nl\u00fc \u00e7al\u0131\u015f\u0131yor: Services ve Sites hakk\u0131ndaki veriler Mapsly ile HubSpot aras\u0131nda s\u00fcrekli olarak senkronize ediliyor. Bu canl\u0131, \u00e7ift y\u00f6nl\u00fc veri al\u0131\u015fveri\u015fi, t\u00fcm bilgilerin g\u00fcncel, g\u00fcvenilir ve an\u0131nda eri\u015filebilir olmas\u0131n\u0131 sa\u011fl\u0131yor\u2014tak\u0131mlar\u0131n \u00e7ok daha h\u0131zl\u0131 hareket etmesini m\u00fcmk\u00fcn k\u0131l\u0131yor. <\/p>\n\n\n\n

<\/div>\n\n\n\n

T\u00fcccarlar i\u00e7in de daha basit<\/strong><\/h3>\n\n\n\n

Bir zamanlar birden fazla uygulama ve t\u00fcccarla donat\u0131lm\u0131\u015fken, \u015fimdi sadece, Mapsly'e giri\u015f yap\u0131n <\/strong>ve onlar\u0131n g\u00fczergah\u0131n\u0131 takip edin<\/strong>Zo\u00eb, tatil g\u00fcnlerini basit bir elektronik tablo ile takip ediyor, ancak t\u00fcm ana planlama Mapsly'de yap\u0131l\u0131yor.<\/p>\n\n\n\n

\n

Art\u0131k kendi planlamalar\u0131n\u0131 yapm\u0131yorlar. \u015eimdi, sadece Mapsly\u2019ye giri\u015f yap\u0131p, g\u00fcnl\u00fck rotalar\u0131n\u0131 y\u00fckliyor ve ziyaretlerine ba\u015fl\u0131yorlar \u2014 her \u015fey birka\u00e7 t\u0131klamada haz\u0131r.<\/p>\n<\/blockquote>\n\n\n\n

Sonu\u00e7 olarak, her sat\u0131c\u0131 yakla\u015f\u0131k olarak tasarruf eder haftada be\u015f saat<\/strong>\u2014art\u0131k idari i\u015fler yerine ger\u00e7ek hizmete harcanan zaman.<\/p>\n\n\n\n

<\/div>\n\n\n\n

H\u0131zl\u0131 Destek, Kolay \u00d6\u011frenme E\u011frisi<\/strong><\/h3>\n\n\n\n

Yeni bir arac\u0131n benimsenmesi g\u00f6z korkutucu olabilir, ancak Mapsly\u2019nin deste\u011fi s\u00fcreci sorunsuz hale getirdi.<\/p>\n\n\n\n

\n

Bir sorum varsa, be\u015f dakika veya daha k\u0131sa s\u00fcrede yan\u0131t al\u0131r\u0131m. Ve de\u011fi\u015fiklikler ger\u00e7ekten \u00e7ok h\u0131zl\u0131 uygulan\u0131r.<\/p>\n<\/blockquote>\n\n\n\n

\u0130lk ba\u015fta Zo\u00eb, back-office kullan\u0131c\u0131lar\u0131 i\u00e7in aray\u00fcz konusunda karars\u0131zd\u0131\u2014ama bu h\u0131zla de\u011fi\u015fti:<\/p>\n\n\n\n

\n

Nas\u0131l yap\u0131ld\u0131\u011f\u0131n\u0131 anlad\u0131\u011f\u0131n\u0131zda, asl\u0131nda olduk\u00e7a kolay.<\/p>\n<\/blockquote>\n\n\n\n

<\/div>\n\n\n\n

Gelece\u011fe Bak\u0131\u015f<\/strong><\/h2>\n\n\n\n

FELFEL b\u00fcy\u00fcmeye devam ederken, ekip art\u0131k otomatik ziyaret planlamas\u0131 gibi geli\u015fmi\u015f Mapsly \u00f6zelliklerini ke\u015ffediyor. Tekrarlayan ziyaretleri planlayabilen ve optimize edilmi\u015f rotalar\u0131 otomatik olarak olu\u015fturabilen yap\u0131land\u0131rmalar sayesinde, Zo\u00eb daha fazla zaman kazan\u0131laca\u011f\u0131n\u0131 \u2014 ve insan hatas\u0131 riskinin azalaca\u011f\u0131n\u0131 \u2014 \u00f6ng\u00f6r\u00fcyor.<\/p>\n\n\n\n

FELFEL gibi lojistik ve saha planlaman\u0131z\u0131 d\u00f6n\u00fc\u015ft\u00fcrmek ister misiniz?
<\/strong> Mapsly'nin bug\u00fcnden itibaren zaman kazand\u0131rmas\u0131na, hatalar\u0131 azaltmas\u0131na ve operasyonlar\u0131n\u0131z\u0131 \u00f6l\u00e7eklendirmenize yard\u0131mc\u0131 olmas\u0131na izin verin.
\u23f3 Demo planla<\/a> ve haftalar yerine saatler i\u00e7inde tamamen \u00f6zelle\u015ftirilmi\u015f bir kuruluma sahip olun\u2014\u00f6n \u00f6deme \u00fccreti veya taahh\u00fct olmaks\u0131z\u0131n, b\u00f6ylece verilerinizle Mapsly'yi deneyebilirsiniz.<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Manuel rota planlamas\u0131n\u0131, s\u00fcrekli ara\u00e7 de\u011fi\u015fimini ve hata yapmaya m\u00fcsait ileti\u015fimi ortadan kald\u0131rarak, FelFel \u00fclke genelinde buzdolab\u0131 bak\u0131m\u0131n\u0131, acil m\u00fcdahaleleri ve saha koordinasyonunu sadele\u015ftirdi\u2014lojistik i\u00e7in zaman kazand\u0131rd\u0131 ve hizmeti b\u00fcy\u00fck \u00f6l\u00e7ekte geli\u015ftirdi.<\/p>","protected":false},"featured_media":21419,"template":"","meta":{"_acf_changed":false},"products-and-features":[25,35,27],"industries":[29],"class_list":["post-21406","customer-success","type-customer-success","status-publish","has-post-thumbnail","hentry","products-and-features-check-in-and-visit-scripting","products-and-features-location-tracking","products-and-features-optimized-routing","industries-consumer-goods"],"acf":[],"yoast_head":"\nHow FELFEL Cuts Planning Time from a Week to a Day\u2014and Doubles Field Efficiency with Mapsly - Mapsly<\/title>\n<meta name=\"description\" content=\"See how FELFEL streamlined nationwide fridge maintenance, cut planning time from a week to a day, and boosted field productivity 60% using Mapsly automation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapsly.com\/tr\/customer-success-stories\/felfel-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How FELFEL Cuts Planning Time from a Week to a Day\u2014and Doubles Field Efficiency with Mapsly - 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