{"id":32269,"date":"2026-08-26T16:42:02","date_gmt":"2026-08-26T13:42:02","guid":{"rendered":"https:\/\/mapsly.com\/?post_type=vacancy&#038;p=32269"},"modified":"2026-08-26T18:54:53","modified_gmt":"2026-08-26T15:54:53","slug":"applied-ai-engineer-voice-agents","status":"publish","type":"vacancy","link":"https:\/\/mapsly.com\/pt\/careers\/applied-ai-engineer-voice-agents\/","title":{"rendered":"Engenheiro de AI aplicada (voz &#038; agentes)"},"content":{"rendered":"<p class=\"wp-block-paragraph\" data-renderer-start-pos=\"2107\"><strong data-renderer-mark=\"true\">Sobre o Mapsly<\/strong><\/p>\r\n<p data-renderer-start-pos=\"2121\">Mapsly \u00e9 uma plataforma de geo-intelig\u00eancia e opera\u00e7\u00f5es de campo nativa de AI. Ela se conecta nativamente ao Salesforce, HubSpot, Zoho, Pipedrive, Creatio,, <a class=\"_2hGPVj98eZ _2i3C1kYbGa _2kH23qT6kp _1ubuxonXvL _34b3D2vc3e _1NDpvb6wH8 _2wtOC9vc3e _3e11vU6wH8 _0hSAgbHZdu _00uqCY98eZ _3xtjKN0Rl6 _0H9qDF6wH8 _24h04i2Njc _1mT5xdRAKS _0WKd3G4z3T _0bjKvDcjp5 _1UtDYzM7Tp _32C2rk98eZ _0i9AWA0Rl6 _0mm6KQ6wH8 _10n1R5M7Tp _0DCa9D98eZ _3932vvYbGa _02cRtH6wH8 _0clgaMM7Tp _3WzCGi98eZ _0NqVRtYbGa _3BKYwu6wH8 _0CMRbkAwSC _2nTuUYWfPD _3ADzdEWfPD _1warJ9WfPD _4scvAwWyeI\" title=\"http:\/\/monday.com\" href=\"http:\/\/monday.com\/\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">monday.com<\/a>, Smartsheet, Airtable e outros CRMs e plataformas de trabalho l\u00edderes \u2014 espelhando automaticamente o modelo de dados, os objetos personalizados e os campos inclu\u00eddos de cada cliente \u2014 e oferece \u00e0s equipes de campo um mapa ao vivo para planejar territ\u00f3rios, otimizar rotas e conduzir o dia. Com Mapsly AI, os representantes falam enquanto o CRM se atualiza sozinho, e AI planeja, orienta e faz follow-up. Mapsly \u00e9 certificada SOC 2 Type II e atende equipes de vendas e servi\u00e7os de campo no mundo todo.<\/p>\r\n<p data-renderer-start-pos=\"2704\"><strong data-renderer-mark=\"true\">A fun\u00e7\u00e3o<\/strong><\/p>\r\n<p data-renderer-start-pos=\"2714\">Mapsly AI \u00e9 a forma como os representantes de campo falam com o seu CRM: eles falam, os registros s\u00e3o atualizados, e o assistente planeja rotas, prepara reuni\u00f5es e faz o acompanhamento. A plataforma por tr\u00e1s disso \u2014 um assistente de voz em tempo real e uma camada de agentes que l\u00ea e grava dados de CRM com seguran\u00e7a por meio de contratos de ferramentas tipados \u2014 j\u00e1 est\u00e1 ativa com clientes e se expandindo rapidamente, e estamos ampliando a equipe que a desenvolve. Voc\u00ea entregar\u00e1 recursos ag\u00eanticos de ponta a ponta, do design de conversas e ferramentas ao lan\u00e7amento em produ\u00e7\u00e3o, em uma stack TypeScript moderna.<\/p>\r\n<p data-renderer-start-pos=\"3208\"><strong data-renderer-mark=\"true\">O que voc\u00ea far\u00e1<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"3226\"><strong data-renderer-mark=\"true\">Lance recursos de agente de ponta a ponta<\/strong>: de esquemas de ferramentas e fluxos de conversa ao lan\u00e7amento e \u00e0 medi\u00e7\u00e3o em produ\u00e7\u00e3o<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3343\"><strong data-renderer-mark=\"true\">Estender a camada da ferramenta<\/strong>: <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">MCP<\/span><\/span><\/span>-servidores de ferramentas baseados em schema-first, com contratos tipados que permitem que agentes leiam e gravem dados de CRM com seguran\u00e7a em todas as plataformas que oferecemos suporte<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3507\"><strong data-renderer-mark=\"true\">Controle o caminho em tempo real<\/strong>: pipelines de voz em streaming \u2014 lat\u00eancia, tratamento de interrup\u00e7\u00f5es, qualidade da transcri\u00e7\u00e3o, custo\/desempenho<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3633\"><strong data-renderer-mark=\"true\">Torne a qualidade mensur\u00e1vel<\/strong>: avalia\u00e7\u00f5es, rastreamento, e guardrails, tratando o comportamento do agente como uma disciplina de engenharia em vez de impress\u00f5es<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3764\"><strong data-renderer-mark=\"true\">Transforme fluxos de trabalho de campo em recursos<\/strong>: trabalhar com nossos engenheiros de solu\u00e7\u00f5es e clientes para transformar fluxos de trabalho reais de vendas em campo em habilidades do assistente<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"3914\"><strong data-renderer-mark=\"true\">O que procuramos<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"3940\"><strong data-renderer-mark=\"true\">Experi\u00eancia em produ\u00e7\u00e3o com TypeScript\/Node<\/strong> em sistemas entregues<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4000\"><strong data-renderer-mark=\"true\">Engenharia pr\u00e1tica de LLM<\/strong>: chamadas de ferramentas\/fun\u00e7\u00f5es, sa\u00eddas estruturadas, e itera\u00e7\u00e3o prompt-and-eval em recursos reais do produto<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4127\"><strong data-renderer-mark=\"true\">H\u00e1bitos de priorizar o esquema<\/strong>: contratos tipados e valida\u00e7\u00e3o como ferramentas de design, n\u00e3o como reflex\u00f5es tardias,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4217\"><strong data-renderer-mark=\"true\">Fundamentos s\u00f3lidos de backend<\/strong>: Postgres, design de API, idempot\u00eancia, filas,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4290\"><strong data-renderer-mark=\"true\">Tend\u00eancia a lan\u00e7ar<\/strong>: criar, medir, iterar,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4331\"><strong data-renderer-mark=\"true\">B\u00f4nus<\/strong>: voz em tempo real (streaming <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">ASR<\/span><\/span><\/span>\/<span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">TTS<\/span><\/span><\/span> ou fala para fala),, <span data-highlighted=\"true\" data-vc=\"highlighted-text\">MCP<\/span>, observabilidade de LLM e ferramentas de avalia\u00e7\u00e3o, ecossistemas de CRM<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"4453\"><strong data-renderer-mark=\"true\">Por que Mapsly?<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"4468\"><strong data-renderer-mark=\"true\">AI \u00e9 o produto, n\u00e3o um recurso complementar<\/strong> \u2014 equipes de campo pagantes o usam todos os dias<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4550\"><strong data-renderer-mark=\"true\">Espa\u00e7o verde com restri\u00e7\u00f5es reais<\/strong>: or\u00e7amentos de lat\u00eancia, ambientes de campo ruidosos, seguran\u00e7a de dados empresariais<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4654\"><strong data-renderer-mark=\"true\">Equipe pequena, s\u00eanior<\/strong>: acesso direto ao fundador; decis\u00f5es em horas, n\u00e3o em trimestres<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4740\"><strong data-renderer-mark=\"true\">Remoto primeiro<\/strong> com hor\u00e1rios flex\u00edveis<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"4776\"><strong data-renderer-mark=\"true\">Como aplicar<\/strong><\/p>\r\n<p data-renderer-start-pos=\"4790\">Envie seu curr\u00edculo e links para coisas que voc\u00ea lan\u00e7ou (reposit\u00f3rios, demos, artigos) para, <a class=\"_2hGPVj98eZ _2i3C1kYbGa _2kH23qT6kp _1ubuxonXvL _34b3D2vc3e _1NDpvb6wH8 _2wtOC9vc3e _3e11vU6wH8 _0hSAgbHZdu _00uqCY98eZ _3xtjKN0Rl6 _0H9qDF6wH8 _24h04i2Njc _1mT5xdRAKS _0WKd3G4z3T _0bjKvDcjp5 _1UtDYzM7Tp _32C2rk98eZ _0i9AWA0Rl6 _0mm6KQ6wH8 _10n1R5M7Tp _0DCa9D98eZ _3932vvYbGa _02cRtH6wH8 _0clgaMM7Tp _3WzCGi98eZ _0NqVRtYbGa _3BKYwu6wH8 _0CMRbkAwSC _2nTuUYWfPD _3ADzdEWfPD _1warJ9WfPD _4scvAwWyeI\" title=\"mailto:hr@mapsly.com\" href=\"mailto:hr@mapsly.com\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">hr@mapsly.com<\/a>.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-32269","vacancy","type-vacancy","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Applied AI Engineer (Voice &amp; 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