{"id":342,"date":"2025-06-26T16:37:24","date_gmt":"2025-06-26T13:37:24","guid":{"rendered":"https:\/\/mapsly.com?page_id=342"},"modified":"2026-08-18T13:24:31","modified_gmt":"2026-08-18T10:24:31","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mapsly.com\/pt\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de Privacidade Mapsly"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"342\" class=\"elementor elementor-342\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9b9e96 e-flex e-con-boxed e-con e-parent\" data-id=\"2c9b9e96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e009f10 elementor-widget elementor-widget-text-editor\" data-id=\"1e009f10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\"><em>Last updated: July 31, 2026<\/em><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Introdu\u00e7\u00e3o<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">This Privacy Policy describes how Mapsly LLC (\u201cMapsly\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects and uses your personal information in relation to Mapsly websites and products (together, \u201cMapsly Offerings\u201d).<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Sobre o Mapsly<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Mapsly \u00e9 uma plataforma Software-as-a-Service de geointelig\u00eancia para an\u00e1lise de dados, gest\u00e3o de territ\u00f3rios, roteamento otimizado e automa\u00e7\u00e3o sem c\u00f3digo\/c\u00f3digo baixo. Voc\u00ea pode acessar o servi\u00e7o Mapsly (\u201cServi\u00e7o\u201d) usando um navegador web ou o aplicativo m\u00f3vel Mapsly para iOS ou Android.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Our Roles: Controller and Processor<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Mapsly processes personal information in two distinct roles. When our customers and their end users upload, import, synchronize, or generate data within the Service \u2014 such as CRM records, contact information of a customer\u2019s own customers and prospects, and end-user location data collected at the customer\u2019s direction \u2014 Mapsly processes that data as a processor (service provider) on the customer\u2019s behalf, under the customer\u2019s instructions and the Mapsly Data Processing Addendum available at <a href=\"https:\/\/mapsly.com\/pt\/dpa\/\">https:\/\/mapsly.com\/dpa<\/a> (the \u201cDPA\u201d). The customer, not Mapsly, determines the purposes of that processing. If your personal information is contained in such data, please direct privacy inquiries and rights requests to the relevant Mapsly customer (for example, your employer or the business you interacted with); we will support that customer in responding as described in the DPA.<\/p>\n\n<p class=\"wp-block-paragraph\">Mapsly acts as a controller of the personal information described in this Privacy Policy \u2014 such as account, authentication, billing, usage, support, website-visitor, and marketing information \u2014 and this Privacy Policy governs that processing.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Informa\u00e7\u00f5es pessoais que coletamos<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">This section describes personal information that Mapsly processes as a controller. Data that you or your organization upload, import, synchronize, or generate within the Service \u2014 including your organization\u2019s CRM records and End-User location data collected at your organization\u2019s direction \u2014 is Customer Data processed on your organization\u2019s behalf under the DPA, as described in \u201cOur Roles: Controller and Processor\u201d above. The lists below describe controller-side collection; where an activity or data type occurs through a customer\u2019s use of the Service and at the customer\u2019s direction, the resulting information is Customer Data governed by the DPA rather than this section.<\/p>\n\n<p class=\"wp-block-paragraph\">Ao fornecer as Ofertas da Mapsly para voc\u00ea, coletamos dois tipos de informa\u00e7\u00f5es: <strong>Informa\u00e7\u00f5es que voc\u00ea nos fornece<\/strong> e <strong>Informa\u00e7\u00e3o autom\u00e1tica<\/strong>.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Informa\u00e7\u00f5es que voc\u00ea nos fornece<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Voc\u00ea nos fornece informa\u00e7\u00f5es quando voc\u00ea:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>inscreva-se ou compre as Ofertas Mapsly<\/li>\n\n<li>crie ou administre sua conta Mapsly (e voc\u00ea pode ter mais de uma conta se tiver usado mais de um endere\u00e7o de e-mail ao usar as Ofertas Mapsly);<\/li>\n\n<li>configure suas configura\u00e7\u00f5es para, forne\u00e7a permiss\u00f5es de acesso a dados para, ou interaja de outra forma com as Ofertas Mapsly;<\/li>\n\n<li>provide information directly to Mapsly through sales, support, billing, account administration, or other interactions in which Mapsly acts as a controller;<\/li>\n\n<li>comunique-se conosco pelo chat, email ou de outra forma;<\/li>\n\n<li>ative o rastreamento de localiza\u00e7\u00e3o no seu dispositivo<\/li>\n\n<li>utilize os servi\u00e7os de notifica\u00e7\u00e3o.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Dependendo do seu uso das Ofertas Mapsly, voc\u00ea pode nos fornecer informa\u00e7\u00f5es como:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>seu nome, endere\u00e7o de e-mail, endere\u00e7o f\u00edsico, n\u00famero de telefone e outras informa\u00e7\u00f5es de contato semelhantes;<\/li>\n\n<li>information about your precise location (End-User location tracking at your organization\u2019s direction is Customer Data governed by the DPA);<\/li>\n\n<li>your payment information, including credit card data (*);<\/li>\n\n<li>informa\u00e7\u00f5es sobre sua organiza\u00e7\u00e3o e seus contatos, como colegas ou pessoas dentro da sua organiza\u00e7\u00e3o;<\/li>\n\n<li>fun\u00e7\u00f5es de usu\u00e1rio e outras informa\u00e7\u00f5es de autentica\u00e7\u00e3o e credenciais de seguran\u00e7a<\/li>\n\n<li>conte\u00fado de feedback, depoimentos, consultas, tickets de suporte e quaisquer conversas telef\u00f4nicas, sess\u00f5es de chat e emails conosco ou para n\u00f3s;<\/li>\n\n<li>your image (still and video), voice, and other identifiers that are personal to you when you interact with us (for example, in support or sales calls or testimonials you provide) (we do not create or derive biometric identifiers or templates from this content and do not use it to identify individuals);<\/li>\n\n<li>N\u00fameros de IVA e outros identificadores fiscais.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">(*) NOTE: when you provide us with your payment information, including credit card data, you enter this information directly into the software of our PCI DSS-certified payment provider embedded into Mapsly Offerings \u2014 therefore, Mapsly itself does not receive, store, or process this information on its servers.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Informa\u00e7\u00e3o autom\u00e1tica<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Coletamos informa\u00e7\u00f5es automaticamente quando voc\u00ea:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>visitar, interagir com ou usar as Ofertas Mapsly (incluindo quando voc\u00ea usa seu computador ou outros dispositivos para interagir com as Ofertas Mapsly);<\/li>\n\n<li>baixar conte\u00fado dos EUA;<\/li>\n\n<li>abra e-mails ou clique em links em e-mails enviados por n\u00f3s<\/li>\n\n<li>interagir ou comunicar-se conosco (como ao solicitar suporte ao cliente).<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Exemplos das informa\u00e7\u00f5es que coletamos automaticamente incluem:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>informa\u00e7\u00f5es de rede e conex\u00e3o, como o endere\u00e7o do protocolo de Internet (IP) usado para conectar seu computador ou outro dispositivo \u00e0 Internet;<\/li>\n\n<li>informa\u00e7\u00f5es do computador e do dispositivo, como tipo e vers\u00e3o do dispositivo, aplicativo ou navegador, sistema operacional ou configura\u00e7\u00e3o do fuso hor\u00e1rio;<\/li>\n\n<li>informa\u00e7\u00f5es de credenciais de autentica\u00e7\u00e3o e seguran\u00e7a;<\/li>\n\n<li>content interaction information, such as content downloads and viewing details;<\/li>\n\n<li>M\u00e9tricas das ofertas Mapsly, como uso das ofertas, ocorr\u00eancias de erros t\u00e9cnicos, relat\u00f3rios de diagn\u00f3stico, suas prefer\u00eancias de configura\u00e7\u00f5es, chamadas de API e outros registros;<\/li>\n\n<li>o fluxo completo de Uniform Resource Locators (URL) clicados para, atrav\u00e9s e a partir das Ofertas Mapsly (incluindo data e hora), conte\u00fado que voc\u00ea visualizou ou pesquisou, tempos de resposta da p\u00e1gina, erros de download e informa\u00e7\u00f5es de intera\u00e7\u00e3o da p\u00e1gina (como rolagem, cliques e movimentos do mouse);<\/li>\n\n<li>endere\u00e7os de e-mail e n\u00fameros de telefone usados para nos contatar<\/li>\n\n<li>identifiers and information contained in cookies (see the \u201cCookies\u201d section below).<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>Como usamos as informa\u00e7\u00f5es pessoais<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Usamos suas informa\u00e7\u00f5es pessoais para operar, fornecer e melhorar as Ofertas do Mapsly. Nossos objetivos ao usar informa\u00e7\u00f5es pessoais incluem:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Ofertas Mapsly:<\/strong> Usamos suas informa\u00e7\u00f5es pessoais para fornecer e entregar as Ofertas Mapsly e processar transa\u00e7\u00f5es relacionadas \u00e0s Ofertas Mapsly, incluindo registros, assinaturas, compras e pagamentos.<\/li>\n\n<li><strong>Medir, apoiar e melhorar as ofertas Mapsly:<\/strong> Usamos suas informa\u00e7\u00f5es pessoais para medir o uso, analisar o desempenho, corrigir erros, fornecer suporte, melhorar e desenvolver as Ofertas da Mapsly.<\/li>\n\n<li><strong>Recomenda\u00e7\u00f5es e Personaliza\u00e7\u00e3o:<\/strong> Usamos suas informa\u00e7\u00f5es pessoais para recomendar Ofertas Mapsly que possam ser do seu interesse, identificar suas prefer\u00eancias e personalizar sua experi\u00eancia com as Ofertas Mapsly.<\/li>\n\n<li><strong>Cumprir as obriga\u00e7\u00f5es legais:<\/strong> Em certos casos, temos a obriga\u00e7\u00e3o legal de coletar, usar ou reter suas informa\u00e7\u00f5es pessoais.<\/li>\n\n<li><strong>Comunique-se com Voc\u00ea:<\/strong> We use your personal information to communicate with you in relation to Mapsly Offerings via different channels (e.g., by email or chat) and to respond to your requests.<\/li>\n\n<li><strong>Marketing:<\/strong> Usamos suas informa\u00e7\u00f5es pessoais para comercializar e promover as Ofertas Mapsly.<\/li>\n\n<li><strong>Preven\u00e7\u00e3o de Abusos:<\/strong> Usamos suas informa\u00e7\u00f5es pessoais para prevenir e detectar abusos, a fim de proteger a seguran\u00e7a dos nossos clientes, Mapsly e outros.<\/li>\n\n<li><strong>Finalidades para as quais solicitamos seu consentimento:<\/strong> Tamb\u00e9m podemos solicitar seu consentimento para usar suas informa\u00e7\u00f5es pessoais para um prop\u00f3sito espec\u00edfico que comunicamos a voc\u00ea.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>AI features.<\/strong> Certain Mapsly Offerings use artificial intelligence technologies \u2014 for example, to transcribe and summarize audio, or to generate suggestions and content. Content processed by AI features is handled by AI service providers acting on our behalf solely to provide the relevant functionality. We do not use your content, or our customers\u2019 data, to train generalized artificial intelligence or machine learning models.<\/p>\n\n<p class=\"wp-block-paragraph\">A Mapsly n\u00e3o vende, troca, transfere nem fornece suas informa\u00e7\u00f5es pessoais a qualquer outra empresa por qualquer motivo que n\u00e3o seja para os fins listados acima. Terceiros com quem podemos compartilhar suas informa\u00e7\u00f5es para esses fins s\u00e3o entidades confi\u00e1veis que concordam em manter essas informa\u00e7\u00f5es confidenciais e que n\u00e3o podem usar essas informa\u00e7\u00f5es para outros fins al\u00e9m de fornecer seus respectivos servi\u00e7os \u00e0 Mapsly.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Legal Bases for Processing (EEA, UK, and Switzerland)<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Where the GDPR, the UK GDPR, or Swiss data protection law applies to personal information for which Mapsly is the controller, we rely on the following legal bases: performance of a contract, when we process your information to provide Mapsly Offerings you or your organization have subscribed to; our legitimate interests, when we process your information to operate, secure, support, and improve Mapsly Offerings, to prevent abuse, and to communicate with business users about our services, balanced against your interests and rights; your consent, where required by applicable law (for example, for certain cookies or marketing communications), which you may withdraw at any time; and compliance with legal obligations, when processing is necessary to comply with applicable law.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Cookies<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Cookies s\u00e3o pequenos arquivos que um site ou aplicativo web armazena no seu navegador web (se voc\u00ea permitir isso nas configura\u00e7\u00f5es do navegador) que permitem ao site ou aplicativo \"reconhecer\" seu navegador e rastrear certas m\u00e9tricas como frequ\u00eancia ou dura\u00e7\u00e3o das suas visitas.<\/p>\n\n<p class=\"wp-block-paragraph\">Utilizamos cookies para salvar suas prefer\u00eancias para visitas futuras, acompanhar ofertas personalizadas de produtos e compilar dados agregados sobre o tr\u00e1fego do site e as intera\u00e7\u00f5es dos clientes com nosso site para que possamos melhorar nosso site e oferecer melhores experi\u00eancias aos Clientes Mapsly no futuro.<\/p>\n\n<p class=\"wp-block-paragraph\">Podemos usar ferramentas e servi\u00e7os de terceiros com o prop\u00f3sito expresso de compreender melhor os visitantes do nosso site. Esses terceiros n\u00e3o t\u00eam permiss\u00e3o para usar as informa\u00e7\u00f5es coletadas em nosso nome, exceto para fornecer a funcionalidade de suas ferramentas e servi\u00e7os para o benef\u00edcio da Mapsly.<\/p>\n\n<p class=\"wp-block-paragraph\">Voc\u00ea pode optar por impedir que o site da Mapsly use cookies ajustando as configura\u00e7\u00f5es do seu navegador. No entanto, saiba que, se voc\u00ea desativar os cookies para o aplicativo web da Mapsly, algumas funcionalidades da Mapsly podem n\u00e3o funcionar corretamente.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Como Compartilhamos Informa\u00e7\u00f5es Pessoais<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Compartilhamos informa\u00e7\u00f5es pessoais apenas conforme descrito abaixo:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Provedores de Servi\u00e7os de Terceiros:<\/strong> We employ other companies to perform functions on our behalf. Examples include: sending communications, processing payments, analyzing data, providing marketing and sales assistance (including advertising), and conducting customer relationship management. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Policy and as permitted by applicable data protection law.<\/li>\n\n<li><strong>Transfer\u00eancias de neg\u00f3cios:<\/strong> As we continue to develop our business, we might sell or buy businesses or services. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the individual consents otherwise). Also, in the unlikely event that Mapsly or substantially all of its assets are acquired, your information will of course be one of the transferred assets.<\/li>\n\n<li><strong>\u00c0 sua escolha:<\/strong> Al\u00e9m do que foi estabelecido acima, voc\u00ea receber\u00e1 um aviso quando informa\u00e7\u00f5es pessoais suas puderem ser compartilhadas com terceiros, e ter\u00e1 a oportunidade de escolher n\u00e3o compartilhar essas informa\u00e7\u00f5es.<\/li>\n\n<li><strong>Requests by public authorities:<\/strong> we will comply with lawful requests by public authorities to disclose your personal information, including to meet national security or law enforcement requirements.<\/li>\n<\/ul>\n\n<h5 class=\"wp-block-heading\"><strong>Responsabilidade pela transfer\u00eancia subsequente de informa\u00e7\u00f5es pessoais<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Where required under the Data Privacy Framework Principles, we shall remain liable if a Third-Party Service Provider with which we shared your personal information processes it in a manner inconsistent with this Privacy Policy unless we prove that we are not responsible for the event giving rise to the damage.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Provedores de servi\u00e7os de terceiros e dom\u00ednios<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">A current list of third-party service provider domains used in connection with the Mapsly Offerings is available at <a href=\"https:\/\/mapsly.com\/pt\/third-parties\/\">https:\/\/mapsly.com\/third-parties<\/a>. The sub-processors that process customer data on behalf of our customers under the DPA are listed at <a href=\"https:\/\/mapsly.com\/pt\/sub-processors\/\">https:\/\/mapsly.com\/sub-processors<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Localiza\u00e7\u00e3o das Informa\u00e7\u00f5es Pessoais<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Mapsly LLC is located in the United States, and data processed by the Service is stored in the United States. Depending on the scope of your interactions with Mapsly Offerings, your personal information may be accessed from other countries in which our personnel and service providers operate, solely to provide, maintain, and support Mapsly Offerings. Whenever we transfer personal information across borders, we do so in accordance with this Privacy Policy and applicable data protection laws \u2014 including, for transfers from the European Economic Area, the United Kingdom, and Switzerland, the Data Privacy Framework described below and, where applicable, the EU Standard Contractual Clauses incorporated into our DPA.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Como Protegemos as Informa\u00e7\u00f5es<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Na Mapsly, a seguran\u00e7a \u00e9 nossa maior prioridade. Desenvolvemos nossos sistemas com foco na sua seguran\u00e7a e privacidade.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Mantemos um conjunto de programas de conformidade que validam nossos controles de seguran\u00e7a.<\/li>\n\n<li>Protegemos a seguran\u00e7a das suas informa\u00e7\u00f5es durante a transmiss\u00e3o para ou a partir dos sites, aplica\u00e7\u00f5es, produtos ou servi\u00e7os da Mapsly, utilizando protocolos e software de encripta\u00e7\u00e3o.<\/li>\n\n<li>N\u00e3o processamos nem armazenamos seus dados de cart\u00e3o de cr\u00e9dito e, em vez disso, confiamos em processadores de pagamento certificados pelo PCI DSS.<\/li>\n\n<li>Mantemos salvaguardas eletr\u00f4nicas e procedimentais relacionadas \u00e0 coleta, armazenamento e divulga\u00e7\u00e3o de informa\u00e7\u00f5es pessoais. Nossos procedimentos de seguran\u00e7a significam que podemos solicitar prova de identidade antes de divulgar informa\u00e7\u00f5es pessoais a voc\u00ea.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>Acesso<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Voc\u00ea pode visualizar, atualizar e excluir certas informa\u00e7\u00f5es sobre sua conta e suas intera\u00e7\u00f5es com as Ofertas Mapsly. Exemplos dessas informa\u00e7\u00f5es incluem:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>seu nome, endere\u00e7o de e-mail, endere\u00e7o f\u00edsico, n\u00famero de telefone;<\/li>\n\n<li>fun\u00e7\u00f5es de usu\u00e1rio e outras informa\u00e7\u00f5es de autentica\u00e7\u00e3o e credenciais de seguran\u00e7a<\/li>\n\n<li>seu hist\u00f3rico de assinaturas, compras, uso, faturamento e pagamentos;<\/li>\n\n<li>configura\u00e7\u00f5es de pagamento, como informa\u00e7\u00f5es do instrumento de pagamento e prefer\u00eancias de faturamento;<\/li>\n\n<li>informa\u00e7\u00f5es fiscais<\/li>\n\n<li>configura\u00e7\u00f5es de comunica\u00e7\u00e3o e notifica\u00e7\u00e3o por e-mail.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Os clientes podem acessar as informa\u00e7\u00f5es acima por meio do Console de Configura\u00e7\u00e3o do Mapsly.<\/p>\n\n<p class=\"wp-block-paragraph\">Se voc\u00ea tiver dificuldades para acessar ou atualizar suas informa\u00e7\u00f5es por conta pr\u00f3pria, pode entrar em contato conosco a qualquer momento por chat ou e-mail para obter assist\u00eancia.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Escolha<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Voc\u00ea tem op\u00e7\u00f5es sobre a coleta e o uso de suas informa\u00e7\u00f5es pessoais. Muitas Ofertas Mapsly incluem configura\u00e7\u00f5es que oferecem op\u00e7\u00f5es sobre como suas informa\u00e7\u00f5es s\u00e3o usadas. Voc\u00ea pode optar por n\u00e3o fornecer certas informa\u00e7\u00f5es, mas pode n\u00e3o conseguir aproveitar algumas Ofertas Mapsly.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Informa\u00e7\u00f5es da Conta:<\/strong> If you want to add, update, or delete information related to your account, please go to the Mapsly Setup Console. When you update or delete any information, we usually keep a copy of the prior version for our records for integrity, security, and audit purposes; prior versions are deleted when your account is removed or in accordance with our retention practices.<\/li>\n\n<li><strong>Account Removal:<\/strong> An authorized administrator of your organization may request removal of the organization\u2019s Mapsly account, and you may request deletion of personal information that Mapsly processes as a controller about you, at any time by contacting our support via email or chat. Requests concerning Customer Data processed on behalf of your organization should be directed to your organization, as described in \u201cOur Roles: Controller and Processor\u201d above. We may retain certain information where required for legal, security, billing, fraud-prevention, or audit purposes, consistent with the \u201cRetention of personal information\u201d section.<\/li>\n\n<li><strong>Comunica\u00e7\u00f5es:<\/strong> If you do not want to receive promotional messages from us, please unsubscribe from our emails by clicking \u201cunsubscribe\u201d in our emails or by contacting our support by chat or email. If you do not want to receive in-app notifications from us, please adjust your notification settings in the app or your device.<\/li>\n\n<li><strong>Prefer\u00eancias de Cookies:<\/strong> You can change your cookie preferences on the Mapsly website at any time by clicking Cookie Preferences in the footer of the Mapsly site. You can also manage cookies through your browser settings. The \u201cHelp\u201d feature on most browsers and devices will tell you how to remove cookies from your device, how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.<\/li>\n\n<li><strong>Mobile app\u2019s statistical data:<\/strong> Voc\u00ea pode impedir a coleta de dados estat\u00edsticos do aplicativo m\u00f3vel Mapsly em seu dispositivo m\u00f3vel desinstalando o aplicativo m\u00f3vel Mapsly.<\/li>\n\n<li><strong>Geolocation data:<\/strong> You may prevent the collection of your location data by deactivating Location tracking in User preferences in the Mapsly mobile app on your mobile device or by revoking the system permission to track location for the Mapsly mobile app in your device\u2019s settings.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>Informa\u00e7\u00f5es pessoais das crian\u00e7as<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Mapsly Offerings are business services intended for use in a trade or business and are not directed to children. We do not provide Mapsly Offerings for purchase by children and do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us and we will delete it.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Sites e Servi\u00e7os de Terceiros<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">As Ofertas Mapsly podem incorporar conte\u00fado fornecido por terceiros ou incluir links para outros sites e aplicativos. Essas empresas podem coletar informa\u00e7\u00f5es sobre voc\u00ea quando voc\u00ea interage com seus conte\u00fados ou servi\u00e7os. N\u00e3o somos respons\u00e1veis pelas pr\u00e1ticas dessas empresas. Consulte suas pol\u00edticas de privacidade para saber mais sobre suas pr\u00e1ticas de dados.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Reten\u00e7\u00e3o de informa\u00e7\u00f5es pessoais<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">We keep your personal information to enable your continued use of Mapsly Offerings for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law. Following termination of a customer\u2019s agreement, customer data processed under the DPA is deleted as described in the DPA \u2014 from active systems no later than ninety (90) days after termination, subject to legal retention requirements and backup rotation cycles.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Your Rights (EEA, UK, and Switzerland)<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">If the GDPR, the UK GDPR, or Swiss data protection law applies to you, you have rights with respect to personal information for which Mapsly is the controller, subject to the conditions of applicable law: the right to request access to your personal information and a copy of it in a portable format; the right to request rectification of inaccurate information and erasure of your information; the right to request restriction of, or to object to, certain processing, including processing based on our legitimate interests and processing for direct marketing; the right to withdraw consent at any time where processing is based on consent, without affecting processing before withdrawal; and the right to lodge a complaint with your local supervisory authority, the UK Information Commissioner\u2019s Office, or the Swiss Federal Data Protection and Information Commissioner. To exercise these rights, contact us using the details in the \u201cContacts, Notices, and Revisions\u201d section below. If your personal information is contained in data that Mapsly processes on behalf of a customer, please direct your request to that customer, as described in \u201cOur Roles: Controller and Processor\u201d above.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>EU Representative<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Mapsly LLC has designated Mapsly Europe Ltd as its representative in the European Union pursuant to Article 27 of the GDPR. If you are in the European Economic Area, you may contact our EU representative, in addition to or instead of Mapsly LLC, on all issues related to our processing of your personal data:<\/p>\n\n<p class=\"wp-block-paragraph\">Mapsly Europe Ltd, Agias Fylaxeos 46A, 1st floor, 3025 Limassol, Cyprus. Email: <a href=\"mailto:info@mapsly.eu\">info@mapsly.eu<\/a>. Attn: EU Representative of Mapsly LLC.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Contatos, Avisos e Revis\u00f5es<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">If you have any concerns about privacy at Mapsly, please contact us at <a href=\"mailto:privacy@mapsly.com\">privacy@mapsly.com<\/a> com uma descri\u00e7\u00e3o detalhada, tentaremos resolver o problema para voc\u00ea.<\/p>\n\n<p class=\"wp-block-paragraph\">Para quaisquer clientes potenciais ou atuais da Mapsly, nosso endere\u00e7o para correspond\u00eancia \u00e9: 440 N Barranca Ave #4985, Covina, CA 91723, ATEN\u00c7\u00c3O: Mapsly Legal<\/p>\n\n<p class=\"wp-block-paragraph\">Se voc\u00ea interagir com as Ofertas Mapsly em nome ou por meio da sua organiza\u00e7\u00e3o, suas informa\u00e7\u00f5es pessoais tamb\u00e9m poder\u00e3o estar sujeitas \u00e0s pr\u00e1ticas de privacidade da sua organiza\u00e7\u00e3o, e voc\u00ea deve direcionar as d\u00favidas sobre privacidade para a sua organiza\u00e7\u00e3o.<\/p>\n\n<p class=\"wp-block-paragraph\">Our business changes constantly, and our Privacy Policy may also change. You should check our website frequently to see recent changes. You can see the date on which the latest version of this Privacy Policy was posted. We maintain an archive of prior versions of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all personal information we have about you and your account. We will never materially change our policies and practices to make them less protective of personal information collected in the past without informing affected customers and giving them a choice.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Estrutura de Privacidade de Dados UE-EUA e Su\u00ed\u00e7a-EUA<\/strong><\/h2>\n\n<h5 class=\"wp-block-heading\"><strong>Mapsly\u2019s compliance with the DPF<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">A Mapsly LLC cumpre com o Quadro de Privacidade de Dados UE-EUA (EU-U.S. DPF), a Extens\u00e3o do Reino Unido ao EU-U.S. DPF e o Quadro de Privacidade de Dados Su\u00ed\u00e7a-EUA (Swiss-U.S. DPF), conforme estabelecido pelo Departamento de Com\u00e9rcio dos EUA. A Mapsly LLC certificou ao Departamento de Com\u00e9rcio dos EUA que adere aos Princ\u00edpios do Quadro de Privacidade de Dados UE-EUA (EU-U.S. DPF Principles) no que diz respeito ao processamento de dados pessoais recebidos da Uni\u00e3o Europeia com base no EU-U.S. DPF e do Reino Unido (e Gibraltar) com base na Extens\u00e3o do Reino Unido ao EU-U.S. DPF. A Mapsly LLC certificou ao Departamento de Com\u00e9rcio dos EUA que adere aos Princ\u00edpios do Quadro de Privacidade de Dados Su\u00ed\u00e7a-EUA (Swiss-U.S. DPF Principles) no que diz respeito ao processamento de dados pessoais recebidos da Su\u00ed\u00e7a com base no Swiss-U.S. DPF. Se houver qualquer conflito entre os termos desta pol\u00edtica de privacidade e os Princ\u00edpios do EU-U.S. DPF e\/ou do Swiss-U.S. DPF, os Princ\u00edpios prevalecer\u00e3o. Para saber mais sobre o programa de Quadro de Privacidade de Dados (DPF) e para ver a nossa certifica\u00e7\u00e3o, visite <a href=\"https:\/\/www.dataprivacyframework.gov\/\">https:\/\/www.dataprivacyframework.gov\/<\/a>.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Mecanismo independente de resolu\u00e7\u00e3o de disputas<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Em caso de reclama\u00e7\u00e3o n\u00e3o resolvida, pode tamb\u00e9m apresentar gratuitamente pedido ao painel criado pelas Autoridades Europeias de Prote\u00e7\u00e3o de Dados (EU DPAs) e, conforme aplic\u00e1vel, ao Gabinete do Comiss\u00e1rio de Informa\u00e7\u00e3o do Reino Unido (ICO) (e \u00e0 Autoridade Reguladora de Gibraltar (GRA)), e\/ou ao Comiss\u00e1rio Federal Su\u00ed\u00e7o para Prote\u00e7\u00e3o de Dados e Informa\u00e7\u00e3o (FDPIC), como \u00f3rg\u00e3o independente de resolu\u00e7\u00e3o de lit\u00edgios.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Jurisdi\u00e7\u00e3o<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Mapsly est\u00e1 sujeito aos poderes de investiga\u00e7\u00e3o e aplica\u00e7\u00e3o da Comiss\u00e3o Federal de Com\u00e9rcio dos EUA.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Arbitragem vinculativa<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Under certain conditions, you may invoke binding arbitration as defined in DPF\u2019s ANNEX I \u201cArbitration Model\u201d.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Informa\u00e7\u00f5es adicionais para os Estados Unidos<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">This section provides additional disclosures and information about rights that may apply to residents of U.S. states with comprehensive consumer privacy laws, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, and any other U.S. jurisdiction whose privacy laws apply to Mapsly\u2019s processing activities (collectively, \u201cState Privacy Laws\u201d). This section also serves as a Notice at Collection where required by applicable State Privacy Laws. The availability and scope of particular rights are subject to the definitions, applicability thresholds, exceptions, and exemptions of the relevant law.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Categories of personal information collected.<\/strong> The personal information that we may collect, or may have collected from consumers in the preceding twelve months, fall into the following categories described in applicable State Privacy Laws, depending on how you engage with the Mapsly Offerings:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Identificadores, como seu nome, endere\u00e7o, n\u00fameros de telefone ou endere\u00e7o IP, as informa\u00e7\u00f5es de login da sua conta Mapsly;<\/li>\n\n<li>internet or other electronic network activity information, including content interaction information, such as content downloads and viewing details related to Mapsly Offerings;<\/li>\n\n<li>dados de geolocaliza\u00e7\u00e3o, que em alguns casos podem constituir informa\u00e7\u00f5es precisas de geolocaliza\u00e7\u00e3o, como a localiza\u00e7\u00e3o do seu dispositivo m\u00f3vel ou computador, por exemplo, se voc\u00ea ativar os servi\u00e7os de localiza\u00e7\u00e3o no aplicativo m\u00f3vel Mapsly ou no navegador;<\/li>\n\n<li>audio, visual, electronic, or other similar information, including when you communicate with us by phone or otherwise, and including your voice or image in recordings you choose to make when using certain Mapsly Offerings; we do not create or derive biometric identifiers or templates from such content and do not use it to identify individuals;<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">We collect this information from you, automatically through your interaction with the Mapsly Offerings, or from third parties. For more information about the personal information we collect please refer to the \u201cPersonal Information We Collect\u201d section above. We collect this information for the business and commercial purposes described in the \u201cHow We Use Personal Information\u201d section above.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Categories of personal information disclosed for a business purpose.<\/strong> The personal information that we may have disclosed about consumers for a business purpose in the preceding twelve months falls into the following categories described in applicable State Privacy Laws, depending on how you engage with the Mapsly Offerings:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Identificadores, como seu nome, endere\u00e7o ou e-mail, por exemplo, se usarmos uma API de terceiros para fornecer servi\u00e7os de roteamento;<\/li>\n\n<li>Informa\u00e7\u00f5es sobre atividade na Internet ou em outras redes eletr\u00f4nicas, como se usarmos um provedor de servi\u00e7os terceirizado para nos ajudar a coletar relat\u00f3rios para analisar a sa\u00fade de nossos servi\u00e7os;<\/li>\n\n<li>dados de geolocaliza\u00e7\u00e3o, que podem constituir dados de geolocaliza\u00e7\u00e3o precisos, por exemplo, se ativarmos o rastreamento de geolocaliza\u00e7\u00e3o no aplicativo Mapsly em seu dispositivo m\u00f3vel;<\/li>\n\n<li>informa\u00e7\u00f5es em \u00e1udio, visual, eletr\u00f4nicas ou similares, por exemplo, quando voc\u00ea usa o Mapsly para gravar conte\u00fado de \u00e1udio ou v\u00eddeo e usamos uma API de terceiros para transcrever e resumir seu conte\u00fado de \u00e1udio e v\u00eddeo.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Your Data Rights.<\/strong> Depending on the State Privacy Law applicable to you, you may have the right to confirm whether Mapsly processes your personal information; request access, correction, deletion, or a portable copy of it; opt out of the sale of personal information, targeted advertising, or certain profiling or automated decision-making; limit certain uses or disclosures of sensitive personal information; withdraw consent where processing is based on consent; and appeal a denial of your request by submitting a form that will be provided to you if we deny a data request. These rights are subject to applicable exceptions and may not apply to information Mapsly processes solely on behalf of a customer. To exercise these rights, please contact our support by chat or email, or at the address in the \u201cContacts, Notices, and Revisions\u201d section above. Depending on your data choices, certain services may be limited or unavailable. To ensure the security of your Mapsly account, we will generally ask you to verify your request using the contact information you have already provided. If you are an authorized agent making a request on behalf of a consumer pursuant to applicable state law, we may ask you to provide information verifying you have proper authority to make the request on behalf of the consumer or we may ask the consumer to verify their identity with us directly.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>No Sale or Sharing of Personal Information.<\/strong> Mapsly does not sell personal information and does not share personal information for cross-context behavioral advertising, as those terms are defined under applicable State Privacy Laws.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Sensitive Personal Information.<\/strong> Where Mapsly processes sensitive personal information subject to State Privacy Laws (such as precise geolocation), Mapsly uses and discloses it only for purposes permitted without a right to limit or opt out, or otherwise provides the rights required by applicable law. Mapsly does not use sensitive personal information to infer characteristics about individuals.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Retention.<\/strong> We keep your personal information to enable your continued use of Mapsly Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as permitted or as may be required by law, or as otherwise communicated to you.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Non-Discrimination.<\/strong> Mapsly will not discriminate against an individual for exercising a privacy right provided by applicable State Privacy Laws.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>De-identified Data.<\/strong> Where Mapsly maintains de-identified data, Mapsly takes reasonable measures to ensure that the data cannot be associated with an individual, publicly commits to maintaining and using the data in de-identified form without attempting to re-identify it except as permitted by applicable law, and requires recipients of the data to comply with applicable restrictions.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Profiling and Automated Decision-Making.<\/strong> We do not engage in profiling of individuals in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under applicable State Privacy Laws.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: July 31, 2026 Introduction This Privacy Policy describes how Mapsly LLC (\u201cMapsly\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects and uses your personal information in relation to Mapsly websites and products (together, \u201cMapsly Offerings\u201d). About Mapsly Mapsly is a geo-intelligence Software-as-a-Service platform for data analysis, territory management, optimized routing, and no-code\/low-code automation. You can access the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-342","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mapsly Privacy Policy - Mapsly<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapsly.com\/pt\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mapsly Privacy Policy - Mapsly\" \/>\n<meta property=\"og:description\" content=\"Last updated: July 31, 2026 Introduction This Privacy Policy describes how Mapsly LLC (\u201cMapsly\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects and uses your personal information in relation to Mapsly websites and products (together, \u201cMapsly Offerings\u201d). About Mapsly Mapsly is a geo-intelligence Software-as-a-Service platform for data analysis, territory management, optimized routing, and no-code\/low-code automation. You can access the [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mapsly.com\/pt\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Mapsly\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-18T10:24:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"20 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mapsly.com\\\/privacy-policy\\\/\",\"url\":\"https:\\\/\\\/mapsly.com\\\/privacy-policy\\\/\",\"name\":\"Mapsly Privacy Policy - Mapsly\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mapsly.com\\\/#website\"},\"datePublished\":\"2025-06-26T13:37:24+00:00\",\"dateModified\":\"2026-08-18T10:24:31+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mapsly.com\\\/privacy-policy\\\/#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mapsly.com\\\/privacy-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mapsly.com\\\/privacy-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mapsly.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Mapsly Privacy Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mapsly.com\\\/#website\",\"url\":\"https:\\\/\\\/mapsly.com\\\/\",\"name\":\"Mapsly\",\"description\":\"The Ultimate CRM Map\",\"publisher\":{\"@id\":\"https:\\\/\\\/mapsly.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mapsly.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/mapsly.com\\\/#organization\",\"name\":\"Mapsly\",\"url\":\"https:\\\/\\\/mapsly.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/mapsly.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mapsly.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Mapsly-Logo-2x-BIG.png\",\"contentUrl\":\"https:\\\/\\\/mapsly.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Mapsly-Logo-2x-BIG.png\",\"width\":280,\"height\":85,\"caption\":\"Mapsly\"},\"image\":{\"@id\":\"https:\\\/\\\/mapsly.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de Privacidade do Mapsly - Mapsly","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mapsly.com\/pt\/privacy-policy\/","og_locale":"pt_PT","og_type":"article","og_title":"Mapsly Privacy Policy - Mapsly","og_description":"Last updated: July 31, 2026 Introduction This Privacy Policy describes how Mapsly LLC (\u201cMapsly\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects and uses your personal information in relation to Mapsly websites and products (together, \u201cMapsly Offerings\u201d). About Mapsly Mapsly is a geo-intelligence Software-as-a-Service platform for data analysis, territory management, optimized routing, and no-code\/low-code automation. 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