To complete sign-up process, you need CRM url e API key. To find them in your Freshworks account, go to Admin Settings -> Apps & Integrations -> API Settings. Use ‘Your bundle alias’ as CRM URL.

Importante! Your CRM URL will be different depending on whether you are using Freshworks or Freshsales. 

Freshworks: https://mapsly-org.myfreshworks.com/crm/sales
Freshsales: https://mapsly-org.freshsales.io

Você sempre pode encontrar, Um guia completo de instalação para Freshworks no Mapsly centro de ajuda.