{"id":21402,"date":"2024-06-18T17:32:16","date_gmt":"2024-06-18T14:32:16","guid":{"rendered":"https:\/\/mapsly.comcustomer-success-stories\/using-mapsly-stlth-vape-makes-30-more-visits-per-sales-rep-and-collects-200-more-data-per-visit\/"},"modified":"2025-10-28T12:05:16","modified_gmt":"2025-10-28T09:05:16","slug":"stlth-vape","status":"publish","type":"customer-success","link":"https:\/\/mapsly.com\/ja\/customer-success-stories\/stlth-vape\/","title":{"rendered":"Using Mapsly, STLTH Vape makes 30% more visits per sales rep and collects 200% more data per visit"},"content":{"rendered":"<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>About STLTH Vape<\/strong><\/h2>\n\n\n\n<p>STLTH Vape offers disposable, affordable vape products throughout Canada, focusing on retailers such as 7-Eleven.<\/p>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Challenge<\/strong><\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Lack of an automated route planning tool reducing STLTH Vape field team\u2019s productivity<\/strong><\/h3>\n\n\n\n<p>Initially, STLTH Vape relied on manual planning of daily routes for its sales team using Google Maps, which resulted in suboptimal routes and increased travel time.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>STLTH Vape was relying on post-visit data entry, which led to delays, errors, and missed data points<\/strong><\/h3>\n\n\n\n<p>Each sales rep at STLTH Vape was responsible for gathering specific data during each store visit, such as out-of-stock items and marketing materials available. Initially, they collected all this data manually and entered it into their CRM after returning to the office, which was time-consuming.&nbsp;<\/p>\n\n\n\n<p>Without a standardized visit script, it was common for sales reps to overlook some questions, which resulted in revisiting stores, wasting valuable time, or missing vital business data.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Management lacked visibility into the team\u2019s activities<\/strong><\/h3>\n\n\n\n<p>Manual data entry also prevented company management from getting daily reports, which they needed to assess the team\u2019s performance.<\/p>\n\n\n\n<p>Also, there was no way to verify if a sales rep was at the location, further reducing visibility.&nbsp;<\/p>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Mapsly Helped?<\/strong><\/h2>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Route optimization allows STLTH Vape&#8217;s sales reps to visit more stores<\/strong><\/h3>\n\n\n\n<p>Using Mapsly to plan daily routes, STLTH Vape ensures the routes are 100% optimal and the travel time is reduced down to the absolutely necessary. With more efficient routes, STLTH has boosted its average daily store visits by 30%.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>With more efficient routes, our reps can now visit 30% more stores in one day, up to 12.<\/em><br>\u2014 Maya Arya, Customer Success Manager<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Visit scripting (check-in and check-out) enabled real-time data entry, reduced errors and missed data points, and offered detailed metrics about visits<\/strong><\/h3>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Mapsly\u2019s solution engineers helped STLTH Vape configure check-in and check-out forms to script their visits. This eliminated data entry delays and missed data points, ensured consistency in the data-gathering process, and offered more information about visits, such as actual visit duration. All data entered in Mapsly is synced to the company\u2019s CRM in real time.<\/p>\n\n\n\n<p>Also, during a check-in, Mapsly checks if the sales rep actually arrived at the store and, if so, marks the visit as \u2018verified.\u2019 If the sales rep is too far away, the visit is marked as \u2018unverified.\u2019 This provides additional visibility into the team&#8217;s activity and introduces an element of accountability, which by itself contributes significantly to the team\u2019s efficiency.<\/p>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Daily reports now provide full transparency into the field team\u2019s activities<\/strong><\/h3>\n\n\n\n<p>Using Mapsly\u2019s automation platform, STLTH Vape configured daily visit reports, which provide the company\u2019s management with a same-day performance overview showing the number of stores visited by each sales rep, broken down into geo-verified and verified visits.<\/p>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>","protected":false},"excerpt":{"rendered":"<p>Learn how STLTH uses Mapsly&#8217;s automation and visit scripting features to boost the efficiency of its field sales reps.<\/p>","protected":false},"featured_media":21415,"template":"","meta":{"_acf_changed":true},"products-and-features":[24,25,27],"industries":[29],"class_list":["post-21402","customer-success","type-customer-success","status-publish","has-post-thumbnail","hentry","products-and-features-automation","products-and-features-check-in-and-visit-scripting","products-and-features-optimized-routing","industries-consumer-goods"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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