{"id":32269,"date":"2026-08-26T16:42:02","date_gmt":"2026-08-26T13:42:02","guid":{"rendered":"https:\/\/mapsly.com\/?post_type=vacancy&#038;p=32269"},"modified":"2026-08-26T18:54:53","modified_gmt":"2026-08-26T15:54:53","slug":"applied-ai-engineer-voice-agents","status":"publish","type":"vacancy","link":"https:\/\/mapsly.com\/id\/careers\/applied-ai-engineer-voice-agents\/","title":{"rendered":"Insinyur AI Terapan (Suara &#038; Agen)"},"content":{"rendered":"<p class=\"wp-block-paragraph\" data-renderer-start-pos=\"2107\"><strong data-renderer-mark=\"true\">Tentang Mapsly<\/strong><\/p>\r\n<p data-renderer-start-pos=\"2121\">Mapsly adalah platform geo-intelligence dan operasi lapangan yang native AI. Platform ini terhubung secara native ke Salesforce, HubSpot, Zoho, Pipedrive, Creatio,, <a class=\"_2hGPVj98eZ _2i3C1kYbGa _2kH23qT6kp _1ubuxonXvL _34b3D2vc3e _1NDpvb6wH8 _2wtOC9vc3e _3e11vU6wH8 _0hSAgbHZdu _00uqCY98eZ _3xtjKN0Rl6 _0H9qDF6wH8 _24h04i2Njc _1mT5xdRAKS _0WKd3G4z3T _0bjKvDcjp5 _1UtDYzM7Tp _32C2rk98eZ _0i9AWA0Rl6 _0mm6KQ6wH8 _10n1R5M7Tp _0DCa9D98eZ _3932vvYbGa _02cRtH6wH8 _0clgaMM7Tp _3WzCGi98eZ _0NqVRtYbGa _3BKYwu6wH8 _0CMRbkAwSC _2nTuUYWfPD _3ADzdEWfPD _1warJ9WfPD _4scvAwWyeI\" title=\"http:\/\/monday.com\" href=\"http:\/\/monday.com\/\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">monday.com<\/a>, Smartsheet, Airtable, dan CRM serta platform kerja terkemuka lainnya \u2014 secara otomatis mencerminkan model data, objek kustom, dan bidang yang disertakan untuk setiap pelanggan \u2014 serta memberi tim lapangan peta langsung untuk merencanakan wilayah, mengoptimalkan rute, dan menjalankan hari mereka. Dengan Mapsly AI, perwakilan dapat berbicara sementara CRM mereka memperbarui dirinya sendiri, dan AI merencanakan, membimbing, serta menindaklanjuti. Mapsly bersertifikasi SOC 2 Type II dan melayani tim penjualan serta layanan lapangan di seluruh dunia.<\/p>\r\n<p data-renderer-start-pos=\"2704\"><strong data-renderer-mark=\"true\">Peran<\/strong><\/p>\r\n<p data-renderer-start-pos=\"2714\">Mapsly AI adalah cara perwakilan lapangan berbicara dengan CRM mereka: mereka berbicara, data diperbarui, dan asisten merencanakan rute, menyiapkan rapat, dan menindaklanjuti. Platform di baliknya \u2014 asisten suara real-time dan lapisan agen yang membaca dan menulis data CRM dengan aman melalui kontrak tool bertipe \u2014 sudah digunakan oleh pelanggan dan berkembang cepat, dan kami sedang memperluas tim yang membangunnya. Anda akan merilis fitur agentic secara end-to-end, mulai dari desain percakapan dan tool hingga peluncuran produksi, di atas stack TypeScript modern.<\/p>\r\n<p data-renderer-start-pos=\"3208\"><strong data-renderer-mark=\"true\">Yang Akan Anda Lakukan<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"3226\"><strong data-renderer-mark=\"true\">Rilis fitur agen secara menyeluruh<\/strong>: dari skema alat dan alur percakapan hingga peluncuran dan pengukuran di produksi<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3343\"><strong data-renderer-mark=\"true\">Perluas lapisan alat<\/strong>: <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">MCP<\/span><\/span><\/span>-server alat berbasis schema-first, dengan kontrak bertipe yang memungkinkan agen membaca dan menulis data CRM dengan aman di setiap platform yang kami dukung<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3507\"><strong data-renderer-mark=\"true\">Kendalikan jalur real-time<\/strong>: pipeline suara streaming \u2014 latensi, penanganan interupsi, kualitas transkripsi, biaya\/performa<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3633\"><strong data-renderer-mark=\"true\">Jadikan kualitas terukur<\/strong>: evaluasi, penelusuran, dan guardrails, memperlakukan perilaku agen sebagai disiplin rekayasa, bukan sekadar intuisi<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3764\"><strong data-renderer-mark=\"true\">Ubah alur kerja lapangan menjadi kapabilitas<\/strong>: bekerja sama dengan Solution Engineers kami dan pelanggan untuk mengubah alur kerja penjualan lapangan yang nyata menjadi keterampilan asisten<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"3914\"><strong data-renderer-mark=\"true\">Yang Kami Cari<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"3940\"><strong data-renderer-mark=\"true\">Pengalaman produksi dengan TypeScript\/Node<\/strong> pada sistem yang dikirim<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4000\"><strong data-renderer-mark=\"true\">Rekayasa LLM praktis<\/strong>: pemanggilan alat\/fungsi, output terstruktur, dan iterasi prompt-and-eval pada fitur produk nyata<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4127\"><strong data-renderer-mark=\"true\">Kebiasaan yang mengutamakan skema<\/strong>: kontrak bertipe dan validasi sebagai alat desain, bukan sebagai pemikiran belakangan,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4217\"><strong data-renderer-mark=\"true\">Dasar-dasar backend yang kuat<\/strong>: Postgres, desain API, idempotensi, antrean,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4290\"><strong data-renderer-mark=\"true\">Kecenderungan untuk merilis<\/strong>: buat, ukur, iterasi,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4331\"><strong data-renderer-mark=\"true\">Bonus<\/strong>: suara real-time (streaming <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">ASR<\/span><\/span><\/span>\/<span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">TTS<\/span><\/span><\/span> atau ucapan-ke-ucapan),, <span data-highlighted=\"true\" data-vc=\"highlighted-text\">MCP<\/span>, observabilitas LLM dan alat evaluasi, ekosistem CRM<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"4453\"><strong data-renderer-mark=\"true\">Mengapa Mapsly?<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"4468\"><strong data-renderer-mark=\"true\">AI adalah produknya, bukan fitur tambahan<\/strong> \u2014 tim lapangan berbayar menggunakannya setiap hari<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4550\"><strong data-renderer-mark=\"true\">Ruang hijau dengan batasan nyata<\/strong>: anggaran latensi, lingkungan lapangan yang bising, keamanan data perusahaan<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4654\"><strong data-renderer-mark=\"true\">Tim kecil, berpengalaman<\/strong>: akses langsung ke pendiri; keputusan dalam hitungan jam, bukan kuartal<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4740\"><strong data-renderer-mark=\"true\">Utamakan jarak jauh<\/strong> dengan jam kerja fleksibel<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"4776\"><strong data-renderer-mark=\"true\">Cara Menerapkan<\/strong><\/p>\r\n<p data-renderer-start-pos=\"4790\">Kirim resume Anda dan tautan ke hal-hal yang telah Anda rilis (repo, demo, artikel) ke, <a class=\"_2hGPVj98eZ _2i3C1kYbGa _2kH23qT6kp _1ubuxonXvL _34b3D2vc3e _1NDpvb6wH8 _2wtOC9vc3e _3e11vU6wH8 _0hSAgbHZdu _00uqCY98eZ _3xtjKN0Rl6 _0H9qDF6wH8 _24h04i2Njc _1mT5xdRAKS _0WKd3G4z3T _0bjKvDcjp5 _1UtDYzM7Tp _32C2rk98eZ _0i9AWA0Rl6 _0mm6KQ6wH8 _10n1R5M7Tp _0DCa9D98eZ _3932vvYbGa _02cRtH6wH8 _0clgaMM7Tp _3WzCGi98eZ _0NqVRtYbGa _3BKYwu6wH8 _0CMRbkAwSC _2nTuUYWfPD _3ADzdEWfPD _1warJ9WfPD _4scvAwWyeI\" title=\"mailto:hr@mapsly.com\" href=\"mailto:hr@mapsly.com\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">hr@mapsly.com<\/a>.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-32269","vacancy","type-vacancy","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Applied AI Engineer (Voice &amp; 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