{"id":342,"date":"2025-06-26T16:37:24","date_gmt":"2025-06-26T13:37:24","guid":{"rendered":"https:\/\/mapsly.com?page_id=342"},"modified":"2026-08-10T12:01:19","modified_gmt":"2026-08-10T09:01:19","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mapsly.com\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9 de Mapsly"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"342\" class=\"elementor elementor-342\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9b9e96 e-flex e-con-boxed e-con e-parent\" data-id=\"2c9b9e96\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e009f10 elementor-widget elementor-widget-text-editor\" data-id=\"1e009f10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\"><em>Last updated: July 31, 2026<\/em><\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Introduction<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">This Privacy Policy describes how Mapsly LLC (\u201cMapsly\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects and uses your personal information in relation to Mapsly websites and products (together, \u201cMapsly Offerings\u201d).<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>\u00c0 propos de Mapsly<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Mapsly est une plateforme Software-as-a-Service de g\u00e9o-intelligence pour l'analyse des donn\u00e9es, la gestion des territoires, le routage optimis\u00e9 et l'automatisation sans code\/code r\u00e9duit. Vous pouvez acc\u00e9der au service Mapsly (\u00ab Service \u00bb) via un navigateur web ou l'application mobile Mapsly pour iOS ou Android.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Our Roles: Controller and Processor<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Mapsly processes personal information in two distinct roles. When our customers and their end users upload, import, synchronize, or generate data within the Service \u2014 such as CRM records, contact information of a customer\u2019s own customers and prospects, and end-user location data collected at the customer\u2019s direction \u2014 Mapsly processes that data as a processor (service provider) on the customer\u2019s behalf, under the customer\u2019s instructions and the Mapsly Data Processing Addendum available at <a href=\"https:\/\/mapsly.com\/fr\/dpa\/\">https:\/\/mapsly.com\/dpa<\/a> (the \u201cDPA\u201d). The customer, not Mapsly, determines the purposes of that processing. If your personal information is contained in such data, please direct privacy inquiries and rights requests to the relevant Mapsly customer (for example, your employer or the business you interacted with); we will support that customer in responding as described in the DPA.<\/p>\n\n<p class=\"wp-block-paragraph\">Mapsly acts as a controller of the personal information described in this Privacy Policy \u2014 such as account, authentication, billing, usage, support, website-visitor, and marketing information \u2014 and this Privacy Policy governs that processing.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Informations personnelles que nous recueillons<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">This section describes personal information that Mapsly processes as a controller. Data that you or your organization upload, import, synchronize, or generate within the Service \u2014 including your organization\u2019s CRM records and End-User location data collected at your organization\u2019s direction \u2014 is Customer Data processed on your organization\u2019s behalf under the DPA, as described in \u201cOur Roles: Controller and Processor\u201d above. The lists below describe controller-side collection; where an activity or data type occurs through a customer\u2019s use of the Service and at the customer\u2019s direction, the resulting information is Customer Data governed by the DPA rather than this section.<\/p>\n\n<p class=\"wp-block-paragraph\">Lorsque nous vous proposons les offres Mapsly, nous recueillons deux types d'informations\u00a0: <strong>Informations que vous nous fournissez<\/strong> et <strong>Informations automatiques<\/strong>.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Informations que vous nous fournissez<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Vous nous fournissez des informations lorsque vous :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>s'abonner \u00e0 ou acheter les offres Mapsly<\/li>\n\n<li>cr\u00e9ez ou g\u00e9rez votre compte Mapsly (et vous pouvez avoir plus d'un compte si vous avez utilis\u00e9 plusieurs adresses e-mail lors de l'utilisation des offres Mapsly);<\/li>\n\n<li>configurez vos param\u00e8tres pour, fournissez les autorisations d'acc\u00e8s aux donn\u00e9es pour, ou interagissez autrement avec les offres Mapsly ;<\/li>\n\n<li>provide information directly to Mapsly through sales, support, billing, account administration, or other interactions in which Mapsly acts as a controller;<\/li>\n\n<li>communiquez avec nous par chat, e-mail ou autre moyen\u00a0;<\/li>\n\n<li>activez le suivi de localisation sur votre appareil<\/li>\n\n<li>utiliser les services de notification.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Selon votre utilisation des offres Mapsly, vous pourriez nous fournir des informations telles que :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>votre nom, adresse e-mail, adresse postale, num\u00e9ro de t\u00e9l\u00e9phone, et autres informations de contact similaires\u00a0;<\/li>\n\n<li>information about your precise location (End-User location tracking at your organization\u2019s direction is Customer Data governed by the DPA);<\/li>\n\n<li>your payment information, including credit card data (*);<\/li>\n\n<li>informations sur votre organisation et vos contacts, tels que des coll\u00e8gues ou des personnes au sein de votre organisation;<\/li>\n\n<li>r\u00f4les utilisateur et autres informations d'authentification et d'identification de s\u00e9curit\u00e9<\/li>\n\n<li>contenu des commentaires, t\u00e9moignages, demandes, tickets de support, ainsi que des conversations t\u00e9l\u00e9phoniques, sessions de chat et emails avec ou \u00e0 notre attention;<\/li>\n\n<li>your image (still and video), voice, and other identifiers that are personal to you when you interact with us (for example, in support or sales calls or testimonials you provide) (we do not create or derive biometric identifiers or templates from this content and do not use it to identify individuals);<\/li>\n\n<li>Num\u00e9ros de TVA et autres identifiants fiscaux.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">(*) NOTE: when you provide us with your payment information, including credit card data, you enter this information directly into the software of our PCI DSS-certified payment provider embedded into Mapsly Offerings \u2014 therefore, Mapsly itself does not receive, store, or process this information on its servers.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Informations automatiques<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Nous recueillons automatiquement des informations lorsque vous :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>visiter, interagir avec ou utiliser les Offres Mapsly (y compris lorsque vous utilisez votre ordinateur ou d'autres appareils pour interagir avec les Offres Mapsly);<\/li>\n\n<li>t\u00e9l\u00e9charger le contenu des \u00c9tats-Unis\u00a0;<\/li>\n\n<li>ouvrez les e-mails ou cliquez sur les liens dans les e-mails de notre part<\/li>\n\n<li>interagir ou communiquer avec nous (par exemple lorsque vous demandez une assistance client).<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Exemples des informations que nous collectons automatiquement incluent :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>informations sur le r\u00e9seau et la connexion, telles que l'adresse de protocole Internet (IP) utilis\u00e9e pour connecter votre ordinateur ou autre appareil \u00e0 Internet\u00a0;<\/li>\n\n<li>informations sur l\u2019ordinateur et l\u2019appareil, telles que le type et la version de l\u2019appareil, de l\u2019application ou du navigateur, le syst\u00e8me d\u2019exploitation ou le param\u00e8tre de fuseau horaire\u00a0;<\/li>\n\n<li>informations d'authentification et d'identification de s\u00e9curit\u00e9 ;<\/li>\n\n<li>content interaction information, such as content downloads and viewing details;<\/li>\n\n<li>Les m\u00e9triques des offres Mapsly, telles que l'utilisation des offres, les occurrences d'erreurs techniques, les rapports de diagnostic, vos pr\u00e9f\u00e9rences de param\u00e8tres, les appels API et d'autres journaux ;<\/li>\n\n<li>le flux complet des Uniform Resource Locators (URL) consult\u00e9s, travers\u00e9s et provenant des offres Mapsly (y compris la date et l'heure), le contenu que vous avez consult\u00e9 ou recherch\u00e9, les temps de r\u00e9ponse des pages, les erreurs de t\u00e9l\u00e9chargement, et les informations d'interaction avec la page (comme le d\u00e9filement, les clics et les survols de souris);<\/li>\n\n<li>adresses e-mail et num\u00e9ros de t\u00e9l\u00e9phone utilis\u00e9s pour nous contacter<\/li>\n\n<li>identifiers and information contained in cookies (see the \u201cCookies\u201d section below).<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>Comment nous utilisons les informations personnelles<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Nous utilisons vos informations personnelles pour g\u00e9rer, fournir et am\u00e9liorer les Offres Mapsly. Nos finalit\u00e9s pour l\u2019utilisation des informations personnelles incluent\u00a0:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Fournitures Mapsly :<\/strong> Nous utilisons vos informations personnelles pour fournir et livrer les Offres Mapsly et traiter les transactions li\u00e9es aux Offres Mapsly, y compris les inscriptions, abonnements, achats et paiements.<\/li>\n\n<li><strong>Mesurer, soutenir et am\u00e9liorer les offres Mapsly\u00a0:<\/strong> Nous utilisons vos informations personnelles pour mesurer l'utilisation, analyser les performances, corriger les erreurs, fournir un support, am\u00e9liorer et d\u00e9velopper les Offres Mapsly.<\/li>\n\n<li><strong>Recommandations et personnalisation :<\/strong> Nous utilisons vos informations personnelles pour vous recommander des offres Mapsly susceptibles de vous int\u00e9resser, identifier vos pr\u00e9f\u00e9rences et personnaliser votre exp\u00e9rience avec les offres Mapsly.<\/li>\n\n<li><strong>Respecter les obligations l\u00e9gales\u00a0:<\/strong> Dans certains cas, nous avons l'obligation l\u00e9gale de collecter, d'utiliser ou de conserver vos informations personnelles.<\/li>\n\n<li><strong>Communiquez avec Vous\u00a0:<\/strong> We use your personal information to communicate with you in relation to Mapsly Offerings via different channels (e.g., by email or chat) and to respond to your requests.<\/li>\n\n<li><strong>Marketing\u00a0:<\/strong> Nous utilisons vos informations personnelles pour commercialiser et promouvoir les Offres Mapsly.<\/li>\n\n<li><strong>Pr\u00e9vention des abus\u00a0:<\/strong> Nous utilisons vos informations personnelles pour pr\u00e9venir et d\u00e9tecter les abus afin de prot\u00e9ger la s\u00e9curit\u00e9 de nos clients, Mapsly et d'autres.<\/li>\n\n<li><strong>Objectifs pour lesquels nous sollicitons votre consentement :<\/strong> Nous pouvons \u00e9galement vous demander votre consentement pour utiliser vos informations personnelles \u00e0 une fins sp\u00e9cifique que nous vous communiquons.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>AI features.<\/strong> Certain Mapsly Offerings use artificial intelligence technologies \u2014 for example, to transcribe and summarize audio, or to generate suggestions and content. Content processed by AI features is handled by AI service providers acting on our behalf solely to provide the relevant functionality. We do not use your content, or our customers\u2019 data, to train generalized artificial intelligence or machine learning models.<\/p>\n\n<p class=\"wp-block-paragraph\">Mapsly ne vend, n'\u00e9change, ne transf\u00e8re ni ne communique autrement vos informations personnelles \u00e0 aucune autre entreprise, sauf dans le cadre des finalit\u00e9s list\u00e9es ci-dessus. Les tiers avec lesquels nous partageons vos informations \u00e0 ces fins sont des entit\u00e9s de confiance qui s'engagent \u00e0 garder ces informations confidentielles et qui ne sont pas autoris\u00e9es \u00e0 utiliser ces informations pour d'autres raisons que la fourniture de leurs services respectifs \u00e0 Mapsly.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Legal Bases for Processing (EEA, UK, and Switzerland)<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Where the GDPR, the UK GDPR, or Swiss data protection law applies to personal information for which Mapsly is the controller, we rely on the following legal bases: performance of a contract, when we process your information to provide Mapsly Offerings you or your organization have subscribed to; our legitimate interests, when we process your information to operate, secure, support, and improve Mapsly Offerings, to prevent abuse, and to communicate with business users about our services, balanced against your interests and rights; your consent, where required by applicable law (for example, for certain cookies or marketing communications), which you may withdraw at any time; and compliance with legal obligations, when processing is necessary to comply with applicable law.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Cookies<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Les cookies sont de petits fichiers qu\u2019un site web ou une application web stocke dans votre navigateur web (si vous l\u2019autorisez dans les param\u00e8tres de votre navigateur) qui permettent au site ou \u00e0 l\u2019application de \u00ab reconna\u00eetre \u00bb votre navigateur et de suivre certaines m\u00e9triques comme la fr\u00e9quence ou la dur\u00e9e de vos visites.<\/p>\n\n<p class=\"wp-block-paragraph\">Nous utilisons des cookies pour enregistrer vos pr\u00e9f\u00e9rences lors de vos prochaines visites, suivre les offres personnalis\u00e9es de produits et compiler des donn\u00e9es agr\u00e9g\u00e9es sur le trafic du site web et les interactions des clients avec notre site afin d'am\u00e9liorer notre site et d'offrir de meilleures exp\u00e9riences aux clients Mapsly \u00e0 l'avenir.<\/p>\n\n<p class=\"wp-block-paragraph\">Nous pouvons utiliser des outils et services tiers dans le seul but de mieux comprendre les visiteurs de notre site web. Ces tiers ne sont pas autoris\u00e9s \u00e0 utiliser les informations collect\u00e9es en notre nom, sauf pour fournir les fonctionnalit\u00e9s de leurs outils et services au b\u00e9n\u00e9fice de Mapsly.<\/p>\n\n<p class=\"wp-block-paragraph\">Vous pouvez choisir d'emp\u00eacher le site Mapsly d'utiliser des cookies en ajustant les param\u00e8tres de votre navigateur. Toutefois, veuillez noter que si vous d\u00e9sactivez les cookies pour l'application web Mapsly, certaines fonctionnalit\u00e9s de Mapsly pourraient ne pas fonctionner correctement.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Comment nous partageons les informations personnelles<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Nous ne partageons des informations personnelles que comme d\u00e9crit ci-dessous\u00a0:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Fournisseurs de services tiers\u00a0:<\/strong> We employ other companies to perform functions on our behalf. Examples include: sending communications, processing payments, analyzing data, providing marketing and sales assistance (including advertising), and conducting customer relationship management. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes. Further, they must process that information in accordance with this Privacy Policy and as permitted by applicable data protection law.<\/li>\n\n<li><strong>Transferts d'entreprise\u00a0:<\/strong> As we continue to develop our business, we might sell or buy businesses or services. In such transactions, personal information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the individual consents otherwise). Also, in the unlikely event that Mapsly or substantially all of its assets are acquired, your information will of course be one of the transferred assets.<\/li>\n\n<li><strong>\u00c0 votre choix :<\/strong> Autre que ce qui est indiqu\u00e9 ci-dessus, vous recevrez un avis lorsqu'il sera possible que des informations personnelles vous concernant soient partag\u00e9es avec des tiers, et vous aurez la possibilit\u00e9 de choisir de ne pas partager ces informations.<\/li>\n\n<li><strong>Requests by public authorities:<\/strong> we will comply with lawful requests by public authorities to disclose your personal information, including to meet national security or law enforcement requirements.<\/li>\n<\/ul>\n\n<h5 class=\"wp-block-heading\"><strong>Responsabilit\u00e9 pour le transfert ult\u00e9rieur des informations personnelles<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Where required under the Data Privacy Framework Principles, we shall remain liable if a Third-Party Service Provider with which we shared your personal information processes it in a manner inconsistent with this Privacy Policy unless we prove that we are not responsible for the event giving rise to the damage.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Fournisseurs de services tiers et domaines<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">A current list of third-party service provider domains used in connection with the Mapsly Offerings is available at <a href=\"https:\/\/mapsly.com\/fr\/third-parties\/\">https:\/\/mapsly.com\/third-parties<\/a>. The sub-processors that process customer data on behalf of our customers under the DPA are listed at <a href=\"https:\/\/mapsly.com\/fr\/sub-processors\/\">https:\/\/mapsly.com\/sub-processors<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Emplacement des informations personnelles<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Mapsly LLC is located in the United States, and data processed by the Service is stored in the United States. Depending on the scope of your interactions with Mapsly Offerings, your personal information may be accessed from other countries in which our personnel and service providers operate, solely to provide, maintain, and support Mapsly Offerings. Whenever we transfer personal information across borders, we do so in accordance with this Privacy Policy and applicable data protection laws \u2014 including, for transfers from the European Economic Area, the United Kingdom, and Switzerland, the Data Privacy Framework described below and, where applicable, the EU Standard Contractual Clauses incorporated into our DPA.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Comment Nous S\u00e9curisons les Informations<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Chez Mapsly, la s\u00e9curit\u00e9 est notre priorit\u00e9 absolue. Nous concevons nos syst\u00e8mes en tenant compte de votre s\u00e9curit\u00e9 et de votre vie priv\u00e9e.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Nous maintenons un ensemble de programmes de conformit\u00e9 qui valident nos contr\u00f4les de s\u00e9curit\u00e9.<\/li>\n\n<li>Nous prot\u00e9geons la s\u00e9curit\u00e9 de vos informations lors de leur transmission vers ou depuis les sites web, applications, produits ou services Mapsly en utilisant des protocoles et logiciels de chiffrement.<\/li>\n\n<li>Nous ne traitons ni ne stockons vos donn\u00e9es de carte de cr\u00e9dit et nous nous reposons \u00e0 la place sur des processeurs de paiement certifi\u00e9s PCI DSS.<\/li>\n\n<li>Nous maintenons des mesures de s\u00e9curit\u00e9 \u00e9lectroniques et proc\u00e9durales en lien avec la collecte, le stockage et la divulgation des informations personnelles. Nos proc\u00e9dures de s\u00e9curit\u00e9 signifient que nous pouvons demander une preuve d'identit\u00e9 avant de divulguer des informations personnelles vous concernant.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>Acc\u00e8s<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Vous pouvez consulter, modifier et supprimer certaines informations concernant votre compte et vos interactions avec les Offres Mapsly. Parmi ces informations figurent notamment :<\/p>\n\n<ul class=\"wp-block-list\">\n<li>votre nom, adresse e-mail, adresse postale, num\u00e9ro de t\u00e9l\u00e9phone\u00a0;<\/li>\n\n<li>r\u00f4les utilisateur et autres informations d'authentification et d'identification de s\u00e9curit\u00e9<\/li>\n\n<li>votre historique d\u2019abonnement, d\u2019achat, d\u2019utilisation, de facturation et de paiement\u00a0;<\/li>\n\n<li>param\u00e8tres de paiement, tels que les informations sur l'instrument de paiement et les pr\u00e9f\u00e9rences de facturation\u00a0;<\/li>\n\n<li>informations fiscales<\/li>\n\n<li>param\u00e8tres de communication et de notification par e-mail.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Les clients peuvent acc\u00e9der aux informations ci-dessus via la Console de configuration Mapsly.<\/p>\n\n<p class=\"wp-block-paragraph\">Si vous rencontrez des difficult\u00e9s pour acc\u00e9der \u00e0 vos informations ou les mettre \u00e0 jour vous-m\u00eame, vous pouvez nous contacter \u00e0 tout moment par chat ou par email pour obtenir de l'aide.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Choix<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Vous avez des choix concernant la collecte et l'utilisation de vos informations personnelles. De nombreuses Offres Mapsly incluent des param\u00e8tres qui vous offrent des options quant \u00e0 la mani\u00e8re dont vos informations sont utilis\u00e9es. Vous pouvez choisir de ne pas fournir certaines informations, mais dans ce cas, vous pourriez ne pas pouvoir profiter de certaines Offres Mapsly.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Informations sur le compte\u00a0:<\/strong> If you want to add, update, or delete information related to your account, please go to the Mapsly Setup Console. When you update or delete any information, we usually keep a copy of the prior version for our records for integrity, security, and audit purposes; prior versions are deleted when your account is removed or in accordance with our retention practices.<\/li>\n\n<li><strong>Account Removal:<\/strong> An authorized administrator of your organization may request removal of the organization\u2019s Mapsly account, and you may request deletion of personal information that Mapsly processes as a controller about you, at any time by contacting our support via email or chat. Requests concerning Customer Data processed on behalf of your organization should be directed to your organization, as described in \u201cOur Roles: Controller and Processor\u201d above. We may retain certain information where required for legal, security, billing, fraud-prevention, or audit purposes, consistent with the \u201cRetention of personal information\u201d section.<\/li>\n\n<li><strong>Communications\u00a0:<\/strong> If you do not want to receive promotional messages from us, please unsubscribe from our emails by clicking \u201cunsubscribe\u201d in our emails or by contacting our support by chat or email. If you do not want to receive in-app notifications from us, please adjust your notification settings in the app or your device.<\/li>\n\n<li><strong>Pr\u00e9f\u00e9rences des cookies:<\/strong> You can change your cookie preferences on the Mapsly website at any time by clicking Cookie Preferences in the footer of the Mapsly site. You can also manage cookies through your browser settings. The \u201cHelp\u201d feature on most browsers and devices will tell you how to remove cookies from your device, how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.<\/li>\n\n<li><strong>Mobile app\u2019s statistical data:<\/strong> Vous pouvez emp\u00eacher la collecte des donn\u00e9es statistiques de l\u2019application mobile Mapsly depuis votre appareil mobile en d\u00e9sinstallant l\u2019application mobile Mapsly.<\/li>\n\n<li><strong>Geolocation data:<\/strong> You may prevent the collection of your location data by deactivating Location tracking in User preferences in the Mapsly mobile app on your mobile device or by revoking the system permission to track location for the Mapsly mobile app in your device\u2019s settings.<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\"><strong>Informations personnelles des enfants<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Mapsly Offerings are business services intended for use in a trade or business and are not directed to children. We do not provide Mapsly Offerings for purchase by children and do not knowingly collect personal information from children under 16. If you believe that a child has provided us with personal information, please contact us and we will delete it.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Sites et services tiers<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Les offres Mapsly peuvent int\u00e9grer du contenu fourni par des tiers ou inclure des liens vers d'autres sites web et applications. Ces entreprises peuvent recueillir des informations vous concernant lorsque vous interagissez avec leur contenu ou leurs services. Nous ne sommes pas responsables des pratiques de ces entreprises. Veuillez consulter leurs politiques de confidentialit\u00e9 pour en savoir plus sur leurs pratiques en mati\u00e8re de donn\u00e9es.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Conservation des informations personnelles<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">We keep your personal information to enable your continued use of Mapsly Offerings for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you. How long we retain specific personal information varies depending on the purpose for its use, and we will delete your personal information in accordance with applicable law. Following termination of a customer\u2019s agreement, customer data processed under the DPA is deleted as described in the DPA \u2014 from active systems no later than ninety (90) days after termination, subject to legal retention requirements and backup rotation cycles.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Your Rights (EEA, UK, and Switzerland)<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">If the GDPR, the UK GDPR, or Swiss data protection law applies to you, you have rights with respect to personal information for which Mapsly is the controller, subject to the conditions of applicable law: the right to request access to your personal information and a copy of it in a portable format; the right to request rectification of inaccurate information and erasure of your information; the right to request restriction of, or to object to, certain processing, including processing based on our legitimate interests and processing for direct marketing; the right to withdraw consent at any time where processing is based on consent, without affecting processing before withdrawal; and the right to lodge a complaint with your local supervisory authority, the UK Information Commissioner\u2019s Office, or the Swiss Federal Data Protection and Information Commissioner. To exercise these rights, contact us using the details in the \u201cContacts, Notices, and Revisions\u201d section below. If your personal information is contained in data that Mapsly processes on behalf of a customer, please direct your request to that customer, as described in \u201cOur Roles: Controller and Processor\u201d above.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>EU Representative<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Mapsly LLC has designated Mapsly Europe Ltd as its representative in the European Union pursuant to Article 27 of the GDPR. If you are in the European Economic Area, you may contact our EU representative, in addition to or instead of Mapsly LLC, on all issues related to our processing of your personal data:<\/p>\n\n<p class=\"wp-block-paragraph\">Mapsly Europe Ltd, Agias Fylaxeos 46A, 1st floor, 3025 Limassol, Cyprus. Email: <a href=\"mailto:info@mapsly.eu\">info@mapsly.eu<\/a>. Attn: EU Representative of Mapsly LLC.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Contacts, Avis et R\u00e9visions<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">If you have any concerns about privacy at Mapsly, please contact us at <a href=\"mailto:privacy@mapsly.com\">privacy@mapsly.com<\/a> avec une description d\u00e9taill\u00e9e, et nous essaierons de r\u00e9soudre le probl\u00e8me pour vous.<\/p>\n\n<p class=\"wp-block-paragraph\">Pour tout client potentiel ou actuel de Mapsly, notre adresse postale est : 440 N Barranca Ave #4985, Covina, CA 91723, \u00c0 l'attention de : Mapsly Legal<\/p>\n\n<p class=\"wp-block-paragraph\">Si vous interagissez avec les offres Mapsly au nom de votre organisation ou par son interm\u00e9diaire, vos informations personnelles peuvent \u00e9galement \u00eatre soumises aux pratiques de confidentialit\u00e9 de votre organisation. Vous devez adresser vos demandes relatives \u00e0 la confidentialit\u00e9 \u00e0 votre organisation.<\/p>\n\n<p class=\"wp-block-paragraph\">Our business changes constantly, and our Privacy Policy may also change. You should check our website frequently to see recent changes. You can see the date on which the latest version of this Privacy Policy was posted. We maintain an archive of prior versions of this Privacy Policy. Unless stated otherwise, our current Privacy Policy applies to all personal information we have about you and your account. We will never materially change our policies and practices to make them less protective of personal information collected in the past without informing affected customers and giving them a choice.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Cadre de confidentialit\u00e9 des donn\u00e9es UE-\u00c9tats-Unis et Suisse-\u00c9tats-Unis<\/strong><\/h2>\n\n<h5 class=\"wp-block-heading\"><strong>Mapsly\u2019s compliance with the DPF<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Mapsly LLC se conforme au cadre de confidentialit\u00e9 des donn\u00e9es UE-\u00c9tats-Unis (EU-U.S. DPF), \u00e0 l'extension britannique du EU-U.S. DPF, et au cadre de confidentialit\u00e9 des donn\u00e9es Suisse-\u00c9tats-Unis (Swiss-U.S. DPF) tel qu'\u00e9tabli par le D\u00e9partement du Commerce des \u00c9tats-Unis. Mapsly LLC a certifi\u00e9 aupr\u00e8s du D\u00e9partement du Commerce des \u00c9tats-Unis qu'elle adh\u00e8re aux principes du cadre de confidentialit\u00e9 des donn\u00e9es UE-\u00c9tats-Unis (EU-U.S. DPF Principles) concernant le traitement des donn\u00e9es personnelles re\u00e7ues de l'Union europ\u00e9enne en vertu du EU-U.S. DPF et du Royaume-Uni (ainsi que de Gibraltar) en vertu de l'extension britannique du EU-U.S. DPF. Mapsly LLC a \u00e9galement certifi\u00e9 aupr\u00e8s du D\u00e9partement du Commerce qu'elle respecte les principes du cadre de confidentialit\u00e9 des donn\u00e9es Suisse-\u00c9tats-Unis (Swiss-U.S. DPF Principles) pour le traitement des donn\u00e9es personnelles re\u00e7ues de Suisse en vertu du Swiss-U.S. DPF. En cas de conflit entre les termes de cette politique de confidentialit\u00e9 et les principes du EU-U.S. DPF et\/ou du Swiss-U.S. DPF, ce sont ces principes qui pr\u00e9valent. Pour en savoir plus sur le programme du cadre de confidentialit\u00e9 des donn\u00e9es (DPF) et consulter notre certification, veuillez visiter <a href=\"https:\/\/www.dataprivacyframework.gov\/\">https:\/\/www.dataprivacyframework.gov\/<\/a>.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>M\u00e9canisme ind\u00e9pendant de r\u00e9solution des litiges<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">En cas de plainte non r\u00e9solue, vous pouvez \u00e9galement saisir gratuitement le comit\u00e9 \u00e9tabli par les autorit\u00e9s europ\u00e9ennes de protection des donn\u00e9es (AEPD) et, le cas \u00e9ch\u00e9ant, le Bureau du Commissaire \u00e0 l'information du Royaume-Uni (ICO) (et l'Autorit\u00e9 de r\u00e9glementation de Gibraltar (GRA)), et\/ou le Commissaire f\u00e9d\u00e9ral suisse \u00e0 la protection des donn\u00e9es et \u00e0 la transparence (FDPIC), en tant qu'instance ind\u00e9pendante de r\u00e8glement des diff\u00e9rends.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Juridiction<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Mapsly est soumis aux pouvoirs d'enqu\u00eate et d'ex\u00e9cution de la Federal Trade Commission des \u00c9tats-Unis.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>Arbitrage obligatoire<\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Under certain conditions, you may invoke binding arbitration as defined in DPF\u2019s ANNEX I \u201cArbitration Model\u201d.<\/p>\n\n<h2 class=\"wp-block-heading\"><strong>Informations suppl\u00e9mentaires pour les \u00c9tats-Unis<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">This section provides additional disclosures and information about rights that may apply to residents of U.S. states with comprehensive consumer privacy laws, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, and any other U.S. jurisdiction whose privacy laws apply to Mapsly\u2019s processing activities (collectively, \u201cState Privacy Laws\u201d). This section also serves as a Notice at Collection where required by applicable State Privacy Laws. The availability and scope of particular rights are subject to the definitions, applicability thresholds, exceptions, and exemptions of the relevant law.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Categories of personal information collected.<\/strong> The personal information that we may collect, or may have collected from consumers in the preceding twelve months, fall into the following categories described in applicable State Privacy Laws, depending on how you engage with the Mapsly Offerings:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Identifiants, tels que votre nom, adresse, num\u00e9ros de t\u00e9l\u00e9phone, ou adresse IP, vos informations de connexion \u00e0 votre compte Mapsly;<\/li>\n\n<li>internet or other electronic network activity information, including content interaction information, such as content downloads and viewing details related to Mapsly Offerings;<\/li>\n\n<li>donn\u00e9es de g\u00e9olocalisation, qui peuvent dans certains cas constituer des informations de g\u00e9olocalisation pr\u00e9cises, comme l'emplacement de votre appareil mobile ou ordinateur, par exemple, si vous activez les services de localisation dans l'application mobile Mapsly ou le navigateur ;<\/li>\n\n<li>audio, visual, electronic, or other similar information, including when you communicate with us by phone or otherwise, and including your voice or image in recordings you choose to make when using certain Mapsly Offerings; we do not create or derive biometric identifiers or templates from such content and do not use it to identify individuals;<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">We collect this information from you, automatically through your interaction with the Mapsly Offerings, or from third parties. For more information about the personal information we collect please refer to the \u201cPersonal Information We Collect\u201d section above. We collect this information for the business and commercial purposes described in the \u201cHow We Use Personal Information\u201d section above.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Categories of personal information disclosed for a business purpose.<\/strong> The personal information that we may have disclosed about consumers for a business purpose in the preceding twelve months falls into the following categories described in applicable State Privacy Laws, depending on how you engage with the Mapsly Offerings:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Des identifiants, tels que votre nom, adresse ou e-mail, par exemple, si nous utilisons une API tierce pour fournir des services de routage ;<\/li>\n\n<li>Informations sur l'activit\u00e9 Internet ou autre r\u00e9seau \u00e9lectronique, par exemple si nous utilisons un prestataire tiers pour nous aider \u00e0 collecter des rapports afin d'analyser la sant\u00e9 de nos services ;<\/li>\n\n<li>donn\u00e9es de g\u00e9olocalisation, qui peuvent constituer des donn\u00e9es de g\u00e9olocalisation pr\u00e9cises, par exemple, si nous activons le suivi de g\u00e9olocalisation dans l'application Mapsly sur votre appareil mobile;<\/li>\n\n<li>audio, visuelle, \u00e9lectronique ou autre information similaire, par exemple lorsque vous utilisez Mapsly pour enregistrer du contenu audio ou vid\u00e9o et que nous utilisons une API tierce pour transcrire et r\u00e9sumer votre contenu audio et vid\u00e9o.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Your Data Rights.<\/strong> Depending on the State Privacy Law applicable to you, you may have the right to confirm whether Mapsly processes your personal information; request access, correction, deletion, or a portable copy of it; opt out of the sale of personal information, targeted advertising, or certain profiling or automated decision-making; limit certain uses or disclosures of sensitive personal information; withdraw consent where processing is based on consent; and appeal a denial of your request by submitting a form that will be provided to you if we deny a data request. These rights are subject to applicable exceptions and may not apply to information Mapsly processes solely on behalf of a customer. To exercise these rights, please contact our support by chat or email, or at the address in the \u201cContacts, Notices, and Revisions\u201d section above. Depending on your data choices, certain services may be limited or unavailable. To ensure the security of your Mapsly account, we will generally ask you to verify your request using the contact information you have already provided. If you are an authorized agent making a request on behalf of a consumer pursuant to applicable state law, we may ask you to provide information verifying you have proper authority to make the request on behalf of the consumer or we may ask the consumer to verify their identity with us directly.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>No Sale or Sharing of Personal Information.<\/strong> Mapsly does not sell personal information and does not share personal information for cross-context behavioral advertising, as those terms are defined under applicable State Privacy Laws.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Sensitive Personal Information.<\/strong> Where Mapsly processes sensitive personal information subject to State Privacy Laws (such as precise geolocation), Mapsly uses and discloses it only for purposes permitted without a right to limit or opt out, or otherwise provides the rights required by applicable law. Mapsly does not use sensitive personal information to infer characteristics about individuals.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Retention.<\/strong> We keep your personal information to enable your continued use of Mapsly Services, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Policy, as permitted or as may be required by law, or as otherwise communicated to you.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Non-Discrimination.<\/strong> Mapsly will not discriminate against an individual for exercising a privacy right provided by applicable State Privacy Laws.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>De-identified Data.<\/strong> Where Mapsly maintains de-identified data, Mapsly takes reasonable measures to ensure that the data cannot be associated with an individual, publicly commits to maintaining and using the data in de-identified form without attempting to re-identify it except as permitted by applicable law, and requires recipients of the data to comply with applicable restrictions.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Profiling and Automated Decision-Making.<\/strong> We do not engage in profiling of individuals in furtherance of automated decisions that produce legal or similarly significant effects, as those terms are defined under applicable State Privacy Laws.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Last updated: July 31, 2026 Introduction This Privacy Policy describes how Mapsly LLC (\u201cMapsly\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects and uses your personal information in relation to Mapsly websites and products (together, \u201cMapsly Offerings\u201d). About Mapsly Mapsly is a geo-intelligence Software-as-a-Service platform for data analysis, territory management, optimized routing, and no-code\/low-code automation. You can access the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-342","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mapsly Privacy Policy - Mapsly<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mapsly.com\/fr\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mapsly Privacy Policy - Mapsly\" \/>\n<meta property=\"og:description\" content=\"Last updated: July 31, 2026 Introduction This Privacy Policy describes how Mapsly LLC (\u201cMapsly\u201d, \u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects and uses your personal information in relation to Mapsly websites and products (together, \u201cMapsly Offerings\u201d). 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