{"id":32269,"date":"2026-08-26T16:42:02","date_gmt":"2026-08-26T13:42:02","guid":{"rendered":"https:\/\/mapsly.com\/?post_type=vacancy&#038;p=32269"},"modified":"2026-08-26T18:54:53","modified_gmt":"2026-08-26T15:54:53","slug":"applied-ai-engineer-voice-agents","status":"publish","type":"vacancy","link":"https:\/\/mapsly.com\/es\/careers\/applied-ai-engineer-voice-agents\/","title":{"rendered":"Ingeniero de AI aplicada (voz &#038; agentes)"},"content":{"rendered":"<p class=\"wp-block-paragraph\" data-renderer-start-pos=\"2107\"><strong data-renderer-mark=\"true\">Acerca de Mapsly<\/strong><\/p>\r\n<p data-renderer-start-pos=\"2121\">Mapsly es una plataforma de geo-inteligencia y operaciones de campo nativa de AI. Se conecta de forma nativa con Salesforce, HubSpot, Zoho, Pipedrive, Creatio,, <a class=\"_2hGPVj98eZ _2i3C1kYbGa _2kH23qT6kp _1ubuxonXvL _34b3D2vc3e _1NDpvb6wH8 _2wtOC9vc3e _3e11vU6wH8 _0hSAgbHZdu _00uqCY98eZ _3xtjKN0Rl6 _0H9qDF6wH8 _24h04i2Njc _1mT5xdRAKS _0WKd3G4z3T _0bjKvDcjp5 _1UtDYzM7Tp _32C2rk98eZ _0i9AWA0Rl6 _0mm6KQ6wH8 _10n1R5M7Tp _0DCa9D98eZ _3932vvYbGa _02cRtH6wH8 _0clgaMM7Tp _3WzCGi98eZ _0NqVRtYbGa _3BKYwu6wH8 _0CMRbkAwSC _2nTuUYWfPD _3ADzdEWfPD _1warJ9WfPD _4scvAwWyeI\" title=\"http:\/\/monday.com\" href=\"http:\/\/monday.com\/\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">monday.com<\/a>, Smartsheet, Airtable y otros CRM y plataformas de trabajo l\u00edderes \u2014 reflejando autom\u00e1ticamente el modelo de datos, los objetos personalizados y los campos incluidos de cada cliente \u2014 y ofrece a los equipos de campo un mapa en vivo para planificar territorios, optimizar rutas y gestionar su jornada. Con Mapsly AI, los representantes hablan mientras su CRM se actualiza solo, y AI planifica, asesora y hace seguimiento. Mapsly cuenta con certificaci\u00f3n SOC 2 Type II y presta servicio a equipos de ventas y servicio de campo en todo el mundo.<\/p>\r\n<p data-renderer-start-pos=\"2704\"><strong data-renderer-mark=\"true\">El rol<\/strong><\/p>\r\n<p data-renderer-start-pos=\"2714\">Mapsly AI es la forma en que los representantes de campo hablan con su CRM: hablan, los registros se actualizan y el asistente planifica rutas, prepara reuniones y hace seguimiento. La plataforma que hay detr\u00e1s \u2014 un asistente de voz en tiempo real y una capa de agentes que lee y escribe datos de CRM de forma segura mediante contratos de herramientas tipados \u2014 ya est\u00e1 activa con clientes y se est\u00e1 expandiendo r\u00e1pidamente, y estamos ampliando el equipo que la desarrolla. Crear\u00e1s funciones ag\u00e9nticas de extremo a extremo, desde el dise\u00f1o de conversaciones y herramientas hasta el despliegue en producci\u00f3n, sobre un stack moderno de TypeScript.<\/p>\r\n<p data-renderer-start-pos=\"3208\"><strong data-renderer-mark=\"true\">Qu\u00e9 har\u00e1<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"3226\"><strong data-renderer-mark=\"true\">Lanza funciones de agente de extremo a extremo<\/strong>: desde esquemas de herramientas y flujos de conversaci\u00f3n hasta el lanzamiento y la medici\u00f3n en producci\u00f3n<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3343\"><strong data-renderer-mark=\"true\">Extender la capa de herramienta<\/strong>: <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">MCP<\/span><\/span><\/span>-servidores de herramientas basados en schema-first, con contratos tipados que permiten a los agentes leer y escribir datos de CRM de forma segura en todas las plataformas que admitimos<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3507\"><strong data-renderer-mark=\"true\">Controle la ruta en tiempo real<\/strong>: pipelines de voz en streaming \u2014 latencia, gesti\u00f3n de interrupciones, calidad de transcripci\u00f3n, coste\/rendimiento<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3633\"><strong data-renderer-mark=\"true\">Haz que la calidad sea medible<\/strong>: evaluaciones, trazabilidad, y guardrails, tratando el comportamiento del agente como una disciplina de ingenier\u00eda en lugar de intuiciones<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"3764\"><strong data-renderer-mark=\"true\">Convierta los flujos de trabajo de campo en capacidades<\/strong>: trabajar con nuestros ingenieros de soluciones y clientes para convertir flujos de trabajo reales de ventas de campo en habilidades del asistente<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"3914\"><strong data-renderer-mark=\"true\">Lo que buscamos<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"3940\"><strong data-renderer-mark=\"true\">Experiencia en producci\u00f3n con TypeScript\/Node<\/strong> en sistemas entregados<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4000\"><strong data-renderer-mark=\"true\">Ingenier\u00eda pr\u00e1ctica de LLM<\/strong>: llamadas a herramientas\/funciones, salidas estructuradas, e iteraci\u00f3n prompt-and-eval en funciones reales del producto<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4127\"><strong data-renderer-mark=\"true\">H\u00e1bitos de priorizar el esquema<\/strong>: contratos tipados y validaci\u00f3n como herramientas de dise\u00f1o, no como ideas de \u00faltimo momento,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4217\"><strong data-renderer-mark=\"true\">Fundamentos s\u00f3lidos de backend<\/strong>: Postgres, dise\u00f1o de API, idempotencia, colas,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4290\"><strong data-renderer-mark=\"true\">Predisposici\u00f3n a lanzar<\/strong>: crear, medir, iterar,<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4331\"><strong data-renderer-mark=\"true\">Bonificaci\u00f3n<\/strong>: voz en tiempo real (streaming <span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">ASR<\/span><\/span><\/span>\/<span data-highlighted=\"true\" data-vc=\"highlighted-text\"><span class=\"_1mT5xdRAKS\"><span class=\"_0nmozVaHVx _2V7sgO2M4S _3BoeIDwZ7G _30zrXRyxdf _0ReiIH7zJH\" data-testid=\"definition-highlighter\">TTS<\/span><\/span><\/span> o de voz a voz),, <span data-highlighted=\"true\" data-vc=\"highlighted-text\">MCP<\/span>, observabilidad de LLM y herramientas de evaluaci\u00f3n, ecosistemas de CRM<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"4453\"><strong data-renderer-mark=\"true\">\u00bfPor qu\u00e9 Mapsly?<\/strong><\/p>\r\n<ul class=\"ak-ul\" data-indent-level=\"1\">\r\n<li>\r\n<p data-renderer-start-pos=\"4468\"><strong data-renderer-mark=\"true\">AI es el producto, no una funci\u00f3n complementaria<\/strong> \u2014 los equipos de campo de pago lo usan todos los d\u00edas<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4550\"><strong data-renderer-mark=\"true\">Espacio verde con restricciones reales<\/strong>: presupuestos de latencia, entornos de campo ruidosos, seguridad de datos empresariales<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4654\"><strong data-renderer-mark=\"true\">Equipo peque\u00f1o, s\u00e9nior<\/strong>: acceso directo al fundador; decisiones en horas, no en trimestres<\/p>\r\n<\/li>\r\n<li>\r\n<p data-renderer-start-pos=\"4740\"><strong data-renderer-mark=\"true\">Remoto primero<\/strong> con horarios flexibles<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-renderer-start-pos=\"4776\"><strong data-renderer-mark=\"true\">C\u00f3mo aplicar<\/strong><\/p>\r\n<p data-renderer-start-pos=\"4790\">Env\u00eda tu curr\u00edculum y enlaces a cosas que hayas lanzado (repositorios, demos, art\u00edculos) a, <a class=\"_2hGPVj98eZ _2i3C1kYbGa _2kH23qT6kp _1ubuxonXvL _34b3D2vc3e _1NDpvb6wH8 _2wtOC9vc3e _3e11vU6wH8 _0hSAgbHZdu _00uqCY98eZ _3xtjKN0Rl6 _0H9qDF6wH8 _24h04i2Njc _1mT5xdRAKS _0WKd3G4z3T _0bjKvDcjp5 _1UtDYzM7Tp _32C2rk98eZ _0i9AWA0Rl6 _0mm6KQ6wH8 _10n1R5M7Tp _0DCa9D98eZ _3932vvYbGa _02cRtH6wH8 _0clgaMM7Tp _3WzCGi98eZ _0NqVRtYbGa _3BKYwu6wH8 _0CMRbkAwSC _2nTuUYWfPD _3ADzdEWfPD _1warJ9WfPD _4scvAwWyeI\" title=\"mailto:hr@mapsly.com\" href=\"mailto:hr@mapsly.com\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">hr@mapsly.com<\/a>.<\/p>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-32269","vacancy","type-vacancy","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Applied AI Engineer (Voice &amp; 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